Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
I accidentally deleted an important file in BUSY. Is there any way to recover it?
To recover deleted file in BUSY you have to restore backup of cpmany , for restore backup you can follow the below stteps:
Step 1: Open BUSY and select option for restore data n company menu
Step 2: Mention the path in which backup file is present
Step 3: Press ok then you can check restored company with the date of restoration mentioned in company list
Is it possible to retrieve data that has been copied and pasted into the software?
to retrieve data that has been copied and pasted into the software, please follow the below steps:
Step 1: And select Restore Data option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
I accidentally deleted some voucher entries. How can I restore or recover them if I had backups?
If you have backup you can restore it in BUSY by following these steps:
Step 1: Open BUSY and select Restore Data option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as per the requirements.
My accountant needs last year's data. What is the best way to provide that to them?
If your accountant needs last year's data, The best way to provide that to them is:
Switch to last year by pressing the F11 key.
Your accountant is BUSY, so the best way is to take a backup of last year's data and provide it to him.
If your accountant is not BUSY, then you need to export data in Excel, like a sales report or purchase report, and provide it.
Do I need to keep a backup of the data before proceeding with bulk updation?
Yes, it is recommended to take a backup of the data before proceeding with bulk updation in BUSY. Follow these steps to take backup.
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup and click on ok to take backup.
Backup file not showing up in the specified folder; what could be the issue?
The Backup files may not showing in the specified folder. There could be several reasons for this, such as:
1. The backup was interrupted or corrupted due to power failure, network issues, virus attacks, or other factors.
2. The backup settings were not configured properly, such as selecting the wrong company, folder, to backup.
3. The backup file was overwritten or deleted by mistake or by another program.
How can I backup a particular financial years data after closing the company?
To backup a particular financial year's data after closing the company in BUSY, you can follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company.
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup, select the single financial year and click on ok to take backup.
How to recover a backup if the issue occur with an item?
To recover a backup if any issue for an item ,please follow the below steps:
Step 1: Go to Company Menu and look for the option of the Restore Data
Step 2: here you have to Specify the backup folder path or you can browse it with the given button.
Step 3: Now click on the Okay button . and message window will be popup . Say No to Overwrite
How to restore data from Google Drive in case of drive failure?
To restore data from Google Drive backup , please follow below steps :
Step 1: Go to company menu and select Restore Data option.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you a option to override it. You can choose No as restore another company .
How can I delete a restored backup in BUSY Accounting Software?
If you have restored a backup in BUSY and now want to delete that company, you need to follow these steps:
Step 1: Open BUSY then click on Delete Company / Single F.Y.
Step 2: Select the company which want to delete and enter the login credentials. (If required)
Step 3: You can select Complete Company or Single F.Y. as required then proceed.
Note: Once a company deleted can not be recoverd.