Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - backup restore

FAQs

Can I take backup from the client system of BUSY?

Yes, you can take backup from the client system of BUSY.
To take backup of your data from the client system in BUSY, you need to follow these steps:
Step 1: Open BUSY then click on Backup Data under the Company menu.
Step 2: Select the company of which you want to take backup and enter the login credentials.
Step 3: Select the backup path and you can select All financial year.

How to fix old backups appearing during restore BUSY backup?

If you want to restore data backup of BUSY so fix old backup as follows:
Step 1: If you want to restore data backup with replace new one then pick option overwrite yes.
Step 2: If you want to restore data backup with no replace then pick option no in overwrite.
Step 3: Also you can restore data backup with option restore data.
Step 4: Then select this option under company menu.

Restore data from backup in BUSY. Where to find?

To restore data from backup in BUSY, you need to follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

What should i do if my data not showing in BUSY?

If you data is not showing in BUSY follow the below steps:
Step1: Please verify that you are checking the correct data in the appropriate drive and folder.
Step2: Then copy the path or location of the data directory and go to company menu after opening the BUSY software
Step3: Now click on Set data directory option and paste here the path of the data directory and then press OK

Why am I not able to take company backup?

If you are not able to take a backup of your company there could be a several reasons of it:
1. Make sure your user have rights to take a backup in your company in case of subuser
2. Ensure that BUSYwin folder have full rights and BUSY is opened as an admin mode
3. If you have corruption in your database you may face issue while taking a backup

Can't find some vouchers I entered yesterday in BUSY. Can you help me locate or restore the missing vouchers?

If you cannot find your yesterday's voucher, you can check it by restoring data if you have a yesterday backup of your data. Otherwise, there are no other options to relocate for restoring data. Follow these steps:
Step 1: Open BUSY.
Step 2: Click on Restore Data.
Step 3: Select the path of the data where you have the backup.
Step 4: Data will be restored only in ZIP file format.

I want to restore BUSY data from a backup. How can I do this? What are the steps?

To restore BUSY data from a backup, follow these steps:
1. Open BUSY.
2. Go to the "Company" menu.
3. Select the "Restore Data" option.
4. Specify the path where the backup copy is located.
5. Click the "OK" button to restore the data.
6. Wait for the restoration process to complete.
7. Once the data is restored, you can access your restored data in BUSY.

What is the proper procedure for taking a back-up in BUSY before running any maintenance utilities?

To take a backup in BUSY before running any maintenance utilities follow the below mentioned Steps:
Step 1: Open the BUSY
Step 2: Click on Backup Data
Step 3: Selec the the company
Step 4: Enter the User Id and Password
Step 5: Set the data directory where you want to take backup
Step 6: Select the financial year which you want to take backup
Step 7: Click on Ok

What happens when I override a backup while restoring data in BUSY Accounting Software version 5?

Restore Data: To restore data in BUSY Accounting Software follow these steps:
Step 1: Open BUSY Accounting Software and select Restore Data option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you a option to override it. You can choose Yes/No as required.

A voucher I created earlier is now missing/deleted in BUSY. How can I restore it?

Once voucher is deleted in BUSY, it cannot be restored.you will need to create a new voucher.
In case you have data backup then can restore it
To restore backup data follow the below given steps:
Step 1: Click on Company menu and then select Restore data
Step 2: Give the backup data path
Step 3: Click on Ok or Press F2
Step 4: A popup will appear for overwrite Select No.