Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - backup restore

FAQs

How can I transfer my company data to a new computer or laptop?

To transfer your company data to a new computer or laptop in BUSY Accounting software, you need to first take a backup of your data and save it to an external device such as a pen drive. Then, install BUSY Accounting software on the new computer or laptop and restore the backup data from the external device.

I want to backup my BUSY data but I don't see any option to export or download the data. Is there a way to backup data?

To take backup of BUSY data please follow below steps :
Step 1: Open BUSY and go to company menu.
Step 2: Click on backup data.
Step 3: Mentioned user name password if any
Step 4: Specify folder path to take backup
Step 5: click okay for starting the backup
Further you can also copy the data location.

Can you guide me on how to take a separate backup of my data for a specific process?

To take a separate backup of data in BUSY, follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup and click on ok to take backup.

What steps should I follow if my local data is corrupted or lost? Can it be recovered?

If your local data is corrupted or lost, it can be recovered if you have a backup. It is important to take regular backups to avoid losing important data. You can restore your data from the backup if needed. for that open BUSY there is option called restore backup , select backup path and restore it.

I am having trouble copying and pasting the data path in BUSY. What should I do?

You can manually set the data path in BUSY instead of copying and pasting. Follow these steps:
Step 1: Open the BUSY Application and go to the Company Menu.
Step 2: Select the 'Set Data Directory' option.
Step 3: Under the data directory path, click on the file icon, choose the browse option, and set the data file path.

How do I backup my BUSY data and restore it on a new computer

Please follow below mention steps for Backup Data in BUSY:- Click On
Step 1:- Company Tab,
Step 2:- Backup data,
select company which wants to take backup define path (folder) for backup
Please follow below mention steps for Restore of Data in BUSY :- Click On
Step 1:- Company Tab,
Step 2:- Restore Data,
Define data path (folder) and then restore "Yes".

I am unable to restore data in BUSY. How do i resolve this?

If you are not able to restore your BUSY data, you need to follow these troubleshooting steps:
Step 1: Make sure the folder which you have select for restore contains the necessary files of backup.
Step 2: Run your BUSY as an administrator.
Step 3: Check you have all security rights to CS Backup folder in the BUSYwin folder.

Can I take a backup of my company file on a pen drive?

Yes, you can take a backup of your company file on a pen drive from BUSY . To take backup follow the steps below:
Cnnect the pen drive to system then
Step 1: Go to backup data after opening BUSY
Step 2: Select the path for taking backup and select all financial year
Step 3: Click on ok

How can I take a backup before export and import data using XML?

To take a backup before export and import data using XML, follow these steps:
Step 1: Open BUSY then click on Backup Data under the Company menu.
Step 2: Select the company of which you want to take backup and enter the login credentials.
Step 3: Select the backup path and you can select All financial year for backup.

I need help recovering data in BUSY after a crash.

If you have lost data in BUSY due to a crash, you can only recover it if you have a backup folder, you can follow these steps for data restore process:
Step 1: Go to Company tab.
Step 2: Click on Restore Data.
Step 3: Select path of backup file for restore data and then click on OK tab.