Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
How do I ensure data security and backups in BUSY? What options are available?
If backup files are not reflecting in Google Drive, you can try the following steps: 1. Check if the backup process was completed successfully. 2. Ensure that you have installed and configured the BUSY Agent software for Google Drive backup. 3. Verify that you have a stable internet connection. 4. Make sure that you have sufficient storage space available in your Google Drive. 5. Check the backup settings and ensure that the correct folders or files are selected for backup. 6. Restart the backup process or try reinstalling the BUSY Agent software. If the issue persists, it may be helpful to contact customer support for further assistance. You can customize backup schedules based on your office timings. For example, you can schedule backups to occur at 11 in the morning, 5 in the evening, and 9 at night, as per your preferred timings.
How can I take a backup before removing special characters from invoice numbers?
If you want to take a backup of your BUSY data before removing special characters from invoice numbers follow these steps:
Step 1: Open your BUSY
Step 2: Then click on backup data option
Step 3: Then select the company for which you want to take the backup
Step 4: If you have created username and password for the company it will ask you
Step 5: Then specify path for backup ,select the folder in that window for the backup
Step 6: Then select financial years as ALL F.Y. to take the backup for all financial year in case of multiple financial year exist in the company
Step 7: Then click on ok button to proceed for the backup
Step 8: Afterwards popup window will appear if it is showing successfully backed up the data it means data backup is successful"
How can I take a backup of my BUSY data before updating to a newer version?
If you want to take a backup of your BUSY data before updating to a newer version follow these steps:
Step 1: Open your BUSY
Step 2: Then click on backup data option
Step 3: Then select the company for which you want to take the backup
Step 4: If you have created username and password for the company it will ask you
Step 5: Then specify path for backup ,select the folder in that window for the backup
Step 6: Then select financial years as ALL F.Y. to take the backup for all financial year in case of multiple financial year exist in the company
Step 7: Then click on ok button to proceed for the backup
Step 8: Afterwards popup window will appear if it is showing successfully backed up the data it means data backup is successful
What is the process for taking backups and restoring company data in BUSY?
Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Restore Data: To restore data in BUSY follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
How do I back up, restore and recover BUSY data?
Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Restore Data: To restore data in BUSY follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
What data backup and restore options exist in BUSY?
Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Restore Data: To restore data in BUSY follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to overwrite it. You can chosse Yes/No as required.
What data backup and recovery options does BUSY provide?
Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Restore Data: To restore data in BUSY follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
What is the process of taking backup of the company in BUSY
These are the steps for taking backup of the company:
Step 1: Open BUSY Software
Step 2: Go to the Company Menu
Step 3: Click on Backup data option
Step 4: you will get a list of all company
Step 5: Select the company in which you want to take backup
Step 6: Mention the Company login credential i.e user name and password
Step 7: Click on OK Button
Step 8: Specify Path or location for taking backup of the company
Step 9: Select Single OR All financial year for backup
Step 10: Click on Ok Button
Step 11: You will get a pop-up window i.e Proceeding for the backup of the company then click on OK Button
Step 12: Once the Backup is finished, You will get a confirmation message of successful backup
How do I back up BUSY data and restore it when needed?
To backup data there can be different way to do so, for that follow these steps:
BACKUP FROM BUSY
1. Open BUSY application
2. Click on Company option having a backup company option click on the same.
3. Mention the desired location for the backup.
4. Click on backup option and backup done on that location.
BACKUP FROM DATA FOLDER
1. Go to the data directory for the same.
2. Open the data folder for the same.
3. Copy COMP folder from the same.
4. It can also work as backup for your data.
Also can use our appkication BUSY AGENT for auto backup option
To restore the data, Please follwo these steps for the same
Backup data take from BUSY
1. Open BUSY application.
2. Click on company option having restore data option click on the same.
3. mention the location from where you want to restore data.
4 . Click on restore .
How to restore old backup data on a new laptop?
For New Laptop,Take the backup of your data then download the BUSY from www.busy.in site then extract it and install it.
Pls Follow the Below Steps for Data Restore Process :
For Backup Files :
Step 1: Click on Company Menu
Step 2: Then Restore data
Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
For Comp Files :
Step 1: Click on Company Menu
Step 2: Then Set Data Directory
Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.
