Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
My invoice bill got corrupted after generation. How do I recover or regenerate it?
If your invoice bill got corrupted after generation, you can try to recover it by restoring from a backup if you have one. If you don't have a backup, you may need to regenerate the invoice bill by entering the necessary information again.
How can i check if a backup i have taken includes todays entries?
When you have taken backup from BUSY, then you can not identify from the backup files if today's entries are included or not. However if you have taken backup after posting all the entries then they will be included in the backup files.
How can I view the data that I have stored in the drive?
To view the data stored in BUSY, you can access it through the data path by set the data directory in the company tab. Alternatively, if you have a backup file stored in the drive, you can restore the data in BUSY Software.
My data path doesn't seem to be correct in BUSY. How can I check and fix the data path?
First check where is your BUSY data stored in the comp000x form then open BUSY and go in set data directory and mention data path where comp folder store for exmaple if your data store D:\BUSYWin\DATA\COMP001 you should mention path D:\BUSYWin\DATA
Is it possible to recover data that was lost after a folder was scanned and repaired?
If your data was lost after folder scanned or repaired, you can restore data from backup files, please follow below steps to restored the data:
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
The data directories are different in the client and server. How do I sync them?
If the data directories differ between the server and client, data synchronization will not occur. Synchronization requires matching data directories to ensure proper functioning on the client side. Matching directories enhance security, ensuring data consistency, and enable backup processes on the server.
I took a backup of BUSY data earlier today. How can I restore that backup?
To restore the backup in BUSY follow the steps
1 open BUSY and click on restore backup
2 click on the folder option and specify the data backup folder path and press Ok
3 wait untill the backup restore then press ok
How do I recover or access data if my laptop is damaged in BUSY?
To recover the data if your laptop is damaged, you can download the backup from the Google Drive if you had configured BUSY Agent to take backup on Google Drive.
You can also repair your laptop hardisk from the data recovery person.
I am unable to find the backup folder in BUSY. Has the path changed?
To find the backup folder path in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: In configuration menu select backup configuration option.
Step 3: Now in backup configuration window you can specify the data backup path.
How do I recover data in case my laptop crashes in BUSY?
To recover the data if your laptop is crashed, you can download the backup from the Google Drive if you had configured BUSY Agent to take backup on Google Drive.
You can also repair your laptop hardisk from the data recovery person.