Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
My current financial year data was deleted. What should I do now?
If the data for the current financial year was deleted in BUSY, unfortunately, there is no option to restore it. In this case, you should restore the latest backup of your data or manually re-enter the entries for the current financial year.
Can I restore my data from a backup in the software?
To restore data in BUSY please follow below steps:
Step 1: Go to Company Menu
Step 2: Select Restore data option
Step 3: And Select the backup path for data Restoration
Step 4: Mention the User and Password
Step 5: Start the process.
How do I restore a backup if my main system is down?
If your main system is down then you can restore the backup in other system
using the following steps
1 open BUSY and click on restore data
2 click on the folder and select the data path then click ok to restore
Where can I find the backup folder that was created?
If you have configured the backup configuration in BUSY, you can view the backup folder from Administration, then select Configuration, then select Backup Configuration. In this window, you can view the backup folder that you defined to take your daily backup.
I made some bills in BUSY but now the data got deleted. Is there a backup I can restore?
You made some bills in BUSY but now the data got deleted , there is no any provision to recover that if you have taken the data backup before the deletion date then you can restore that backup in BUSY .
Can I keep a backup of the data before deleting it from a company in the software?
Yes, you can keep a backup of the data before deleting it from a company in BUSY Accounting software. To take a backup, select the Backup Data option from the Company tab and choose the company that you want to backup.
The backup size is smaller than expected. Why are some old data files missing from the backup?
When you backup your data from BUSY, it is converted into compressed files such as DATA and DISK1. These files have a smaller size than the original data, but they contain all the information. No files are missing in the backup.
Some of my historical data seems to be missing after migrating to BUSY. What should I do?
If your data is missing you can restore your data from your backup,it will be difficult to get your data again if you dont have its backup so we recommend you to take the backup of your data on daily basis
How long does BUSY keep historical data and records? When does it purge old data?
BUSY does not have a specific data storage period; it remains in existence as long as the company file exists in the designated data directory without corruption. To secure your data,it is recommended to take data backup on regular basis.
Why is yesterdays entry not showing up in the backup folder?
The backup file will restore data which entered before taking the backup. If you post any entry after the backup process then these entries will not exist in backup file further you need to take backup of latest data again.