Frequently Asked
Questions

Q: Will new data on BUSY sync back to the desktop if the laptop is used due to desktop issues?

Yes, You can transferred Your data from a Laptop to a Desktop in BUSY. For this, you need to take a backup of your data from the Laptop then restore the data in Desktop.

Q: I restored a backup in BUSY but I still don't see the correct units/items. What should I do?

You should check if the backup was taken before the incorrect units/items were entered. If the backup was taken after the incorrect units/items were entered, then the backup will not have the correct units/items.

Q: I did not maintain a backup before updating. Can I still update without backup?

No, it is not recommended to update without a backup. It is important to maintain a backup before updating to ensure the safety of your data. So, that any changes can restore old backup

Q: How can I check if my data was backed up properly before uninstalling BUSY?

To ensure that your data is backed up properly before uninstalling the BUSY software, Check that there are no errors in the backup process and that two backup files are created: DATA and DISK1.

Q: How can I access my data if I use BUSY at another system?

To access data you need to copy your data from old system and paste in new system and then in company menu go to the set data directory option and set the data path.

Q: Should I take a backup before changing the location of the backup folder?

No, we do not recommend to take backup when you change the backup folder in BUSY under the Backup Configuration or in BUSY Agent. Further if you wish to take backup then you can.

Q: What is the process of taking backup before making changes to inventory?

We suggest you take backup first while processing any process. Please follow below mention steps to take backup:- Step 1:- Company Tab, Step 2:- Backup data, Step 3:- Select company define path for backup process

Q: What is the username and password for accessing the backup?

To access the backup, you need to type your username and password to open the data. Your username and password are for yourself only; you don't have any usernames or passwords for any clients.

Q: How frequently should I take backups in your software?

The frequency of taking backups in Fundamento's software depends on the specific needs and requirements of the user. It is generally recommended to take regular backups to ensure the safety and security of data.

Q: What file backups does BUSY create and how do I access them?

BUSY create two files as BUSY backup that contain all the company data. These backup files can be accessed through the restore option of BUSY Software which is available in the Company menu.

Find Solutions to Common Issues Related to data-specific - backup restore

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Will new data on BUSY sync back to the desktop if the laptop is used due to desktop issues?

Yes, You can transferred Your data from a Laptop to a Desktop in BUSY. For this, you need to take a backup of your data from the Laptop then restore the data in Desktop.

I restored a backup in BUSY but I still don't see the correct units/items. What should I do?

You should check if the backup was taken before the incorrect units/items were entered. If the backup was taken after the incorrect units/items were entered, then the backup will not have the correct units/items.

I did not maintain a backup before updating. Can I still update without backup?

No, it is not recommended to update without a backup. It is important to maintain a backup before updating to ensure the safety of your data. So, that any changes can restore old backup

How can I check if my data was backed up properly before uninstalling BUSY?

To ensure that your data is backed up properly before uninstalling the BUSY software, Check that there are no errors in the backup process and that two backup files are created: DATA and DISK1.

How can I access my data if I use BUSY at another system?

To access data you need to copy your data from old system and paste in new system and then in company menu go 
to the set data directory option and set the data path.

Should I take a backup before changing the location of the backup folder?

No, we do not recommend to take backup when you change the backup folder in BUSY under the Backup Configuration or in BUSY Agent. Further if you wish to take backup then you can.

What is the process of taking backup before making changes to inventory?

We suggest you take backup first while processing any process. Please follow below mention steps to take backup:- 
Step 1:- Company Tab,
Step 2:- Backup data, 
Step 3:- Select company define path for backup process

What is the username and password for accessing the backup?

To access the backup, you need to type your username and password to open the data. Your username and password are for yourself only; you don't have any usernames or passwords for any clients.

How frequently should I take backups in your software?

The frequency of taking backups in Fundamento's software depends on the specific needs and requirements of the user. It is generally recommended to take regular backups to ensure the safety and security of data.

What file backups does BUSY create and how do I access them?

BUSY create two files as BUSY backup that contain all the company data. These backup files can be accessed through the restore option of BUSY Software which is available in the Company menu.

Frequently AskedQuestions