Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - deletion master voucher

FAQs

How to delete all items in BUSY

 To delete all items in BUSY you have to follow some steps:
Step 1: Take the latest backup of your company before any process
Step 2: Go to Administration and click on Master submenu
Step 3: Then click on item and then click on list option
Step 4: After that click on Screen option and then select standard format option
Step 5: Now select All Items option and then press ok to open list after that select all Items, If any of the items are associated with an invoice, the system will prevent their deletion
Step 6: Use Key F8 for delete.

How to modify or delete uploaded invoices on BUSY if there is any error?

 If you want to modify or delete vouchers in BUSY then please follow the steps given below:
Step 1: Go to Transaction menu
Step 2: Click on Sale voucher
Step 3: Click on List option
Step 4: You will receive a list of vouchers, then open the particular voucher for transaction modification and proceed to click the Save button after making the necessary changes.
Step 5: If you want to delete a voucher, open the specific voucher and press the F8 key to start the deletion process.

Can entries be deleted in bulk in BUSY Accounting software?

 Yes, entries can be deleted in bulk in BUSY by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select the voucher type of which entries you want to delete such as sales, purchase, etc.
Step 3: After selecting click on list option then choose screen and enter the required date range.
Step 4: After opening the list of voucher select multiple entries by pressing shift+ down arrow key. For selected entries press CTRL and click on the required entry.
Step 5: Then press F8 to delete the selected entries.

What steps should I take to correct or delete the automatically created multiple vouchers in BUSY?

 You can correct the voucher by opening in the modify mode. For deletion the voucher, Press F8 shortcut Key to delete the voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then select the required voucher type and series
Step 3: Then modify
Step 4: Then correct it or can delete it from F8 shortcut key.
If you want to delete the vouchers in bulk then press the shortcut key Clt+Alt+D, then select the vouchers and mention the date range for the deletion.

What steps should I follow if I accidentally delete important data in BUSY?

 If we Delete any Master/Voucher, it can not be undo.
We always suggest to take backup before doing any changes and after that backup can be restore if needed. To restore backup data in BUSY follow below process:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Can I recover or undo deletion of vouchers/bills in BUSY?

 If we Delete any Master/Voucher, it can not be undo.
We always suggest to take backup before doing any changes and after that backup can be restore if needed. To restore backup data in BUSY follow below process:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

How do I recover deleted entries in BUSY?

 If we Delete any Master/Voucher, it can not be undo.
We always suggest to take backup before doing any changes and after that backup can be restore if needed. To restore backup data in BUSY follow below process:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

I think there may have been a duplicate transaction. How can I delete it?

 To delete the duplicate transaction from BUSY you need to follow below mentioned steps: 
Step 1: Go to Transaction Menu
Step 2: Select the voucher type
Step 3: Click on list and select that voucher which is duplicate and you want to delete
Step 4: Press F8 to delete that voucher
Step 5: Pop up will appear fpr Do you want to delete this voucher Press OK
Note: We recommend to take data backup before delete any voucher because we can not recover any deleted voucher

What steps should I take if I'm having trouble deleting a transaction?

 If you are having trouble deleting a transaction in BUSY, you can try the following steps:
Step 1: Take a latest backup of the data.
Step 2: Make sure you have the necessary permissions to delete transactions.
Step 3: Double-check if the data is freezed or not.
Step 4: Verify if there are any dependencies or linked transactions that need to be deleted first.
Step 5: Ensure that you are selecting the correct transaction and using the proper delete i.e F8 key function.

What should I do if I am unable to find a particular transaction in the software?

 If you are not able to find a particular transaction in BUSY, the you can try to search by using these steps:
Step 1: If you know voucher number then go to transactions menu and select the voucher type such as sales, purchase, etc.
Step 2: Click on modify and enter the voucher series and number if voucher exist in database then it will open.
Step 3: If not showing any data then might that voucher is deleted so you need to re enter that voucher.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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