Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - deletion master voucher

FAQs

A return voucher I did not create is showing in my account. How did it get there and how can I remove it if it is not mine?

To remove a voucher from the account in BUSY, you have two options: delete or cancel the voucher. Follow the steps below: 
1. For Deletion: Open the voucher and press F8 or click on the delete option.
2. For Cancellation: Open the voucher and press Alt+X or click on the cancel option.
Note: Always take the latest backup of data before initiating any deletion or cancellation process.

How can I modify or delete a voucher that has already been generated in BUSY

We can modify or delete any voucher in BUSY software which is generated in BUSY
Please follow the given steps
Step 1 Go on transaction
Step 2 Select transaction type whose voucher you want to modify or delete
Step 3 Click on modify
Step 4 Select here series and type voucher number
Step 5 Open the voucher and do modify
Step 6 To delete press here F8 and do delete

How to delete or cancel invoice in BUSY?

Here are the steps for delete or cancel the invoice in BUSY :
Step 1: Go to Transaction Menu
Step 2: Click on Voucher
Step 3: Then click on List option and open the voucher on modify mode
Step 4: You can press the F8 key if you want to delete the voucher.
Step 5: Also, You can press CNTRL+X key if you want to cancel the voucher.

What should I do if some entries are missing or have been shifted to a different period?

If some entries are missing or have been shifted to a different period in BUSY, you should review the audit trail by going to Display menu then click on Check List and check who deleted it or modifying it. If entry is deleted then you should re enter that voucher and if entry is shifted to different period then you need to modify it again and correc the date.

How do I delete an old transporter no longer in use from BUSY?

To delete an old transporter in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Miscellaneous Data Entry.
Step 2: Select Input Transporter's GSTIN / ID and click on Load Transporters.
Step 3: Press F4 on that transporter name which you want to delete and then press F8.
Step 4: Click ok and the transporter will be deleted from database.
Note: Take backup of data before deleting.

How do I delete duplicate transporter IDs in BUSY?

To delete duplicate transporter IDs in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Miscellaneous Data Entry.
Step 2: Select Input Transporter's GSTIN / ID and click on Load Transporters.
Step 3: Press F4 on that transporter name which you want to delete and then press F8.
Step 4: Click ok and the transporter will be deleted from database.
Note: Take backup of data before deleting.

Unable to delete a wrong party I had created earlier. Can you please guide me on how to remove it?

Follow below steps to delete a wrong party which you have created earlier :
Step 1: Take latest backup of your data.
Step 2: Then go in administration and select masters.
Step 3: Then select account and click on modify.
Step 4: Then open desired account and press F8 on it.
Step 5: If you have used that account in any entry then first have to delete relevant entries then delete the master.

How do I delete selected vouchers in BUSY?

To delete selected vouchers in BUSY, you need to follow these steps:
Step 1: Open your company then click on Transactions menu.
Step 2: Select the voucher type such as Sales, Purchase, etc then click on List.
Step 3: Select Screen and enter the date range then open the report.
Step 4: Select the vouchers with CTRL key and after selecting press F8 to delete.
Note: Once vouchers deleted can not be recovered.

How do I delete unused accounts in BUSY

If you want to delete unused account master in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Bulk Updations.
Step 2: Select "Delete Unused Mastersand click on Account. You can filter by All Accounts or Group of Accounts.
Step 3: If you want Delete Accounts with Opening Balance ? then Set Y. And press OK to delete.
Please Note: Pre-Defined masters will not be deleted.

How to delete transaction in bulk?

To delete transaction in bulk follow the below steps:
Note: Please take backup of latest data
Step1: Open the company
Step2: Then press Cntrl+Alt+D and get a pop up window of Batch Deletion for Vouchers and Masters
Step3: Then click on Vouchers option and click on Yes button
Step4: Then select All vouchers or selected voucher option as per your need and then specify date range and start the process