Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - deletion master voucher

FAQs

How do I modify or delete an invoice in BUSY

You can modify or delete an invoice in BUSY
Please find the given steps
Step 1 Go on transaction menu
Step 2 Select here transaction
Step 3 Click on modify and open that transaction
Step 4 You can modify transaction here
Step 5 If you want to delete then press F8 and do delete the transaction

What should I do if a cancelled invoice is still appearing in the system? Do I need to create a new voucher with the same number to fix it?

In BUSY cancelled  voucher will appear untill you delete that particular voucher, so if you don't want to see the cancel voucher you have to delete it instead of creating new voucher with same invoice number.
Note: As we recommend to take latest backup of your data before cancel or delete any voucher from database.

I need to delete a stock item from the software but it is showing an error. What is the correct process to delete a stock item?

For deleting stock item from software, please refer to below mentioned steps:
Step 1: Ensure no transaction exist in the current year.
Step 2: Check no opening reference of Quotation,Order,Challan exist for the item.
Step 3: Go to Housekeeping menu and check junk character in master.
Step 4: Remove junk character from master and delete.

How can I delete single voucher in BUSY?

To delete a single voucher in BUSY, you can follow the below steps:
Step 1: Go to transaction section then select the required voucher type and click on modify mode.
Step 2: Now, specify the voucher series, number and date to access the invoice in modify mode.
Step 3: Next, Press F8 shortcut key to delete the voucher.

How do I restore deleted invoices? Do you keep backup data?

BUSY does not keep backup data. If you want to restore deleted invoices, you need to have a backup. You can restore the backup by going to the restore data option and selecting the backup file. Make sure to not overwrite the current data and take a backup of the current data before restoring.

How can i delete the voucher in BUSY?

To delete the voucher in BUSY, you can follow the below steps:
Step 1: Go to transaction section then select the required voucher type and click on modify mode.
Step 2: Now, specify the voucher series, number and date to access the invoice in modify mode.
Step 3: Next, Press F8 shortcut key to delete the voucher.

My sales vouchers are getting deleted automatically in BUSY. How can I recover or restore them?

To recover or restore deleted sales vouchers in BUSY, you can enable the Audit Trail feature. This feature allows you to track and recover deleted vouchers. However, please note that once a voucher is deleted, it cannot be restored. It is recommended to take regular backups of your data to prevent any loss.

Can you guide me on how to delete a wrong stock entry made by mistake?

For delete voucher follow the below steps:
Step 1: Take latest backup of data
Step 2: Open company from company menu and go to transaction
Step 3: Select voucher type and click on list and open report
Step 4: Select voucher and open and click on delete option which was given on top or press f8

The transporter details window automatically populates the data even when I delete the transporter information. How can I stop ?

There is a provision for pressing F4, selecting the transporter, and then pressing F8 to delete. After taking one more step, go to Miscellaneous Data Entry, click on "Input Transporter GSTN/ID," and press F9 on the unwanted Transporter ID. Save the changes, and now it will not be displayed during data entry.

Why am I still seeing certain entries even after deleting them in BUSY?

Once the entry gets deleted from BUSY then it cannot retrieve back. However, if the deleted entries are displaying in BUSY data, check the possible reason:
1.Entry must be deleted properly through F8 shortcut key.
2.If you have restore the backup which was taken before deletion then these entries will appear in data base.