Frequently Asked
Questions
Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database
Showing RTE 91 while changing financial year
If showing RTE91 while changing financial year then you need to follow the steps
1 take a backup
2 go to house keeping menu and click on check junk characters and incomplete voucher
one by one and remove the junk masters and incomplete vouchers one by one
3 check the on account entries from outstanding analysis report under display menu
and adjust all pending reference
4 then close BUSY and reindex data for the company and again reopen and carry forward
data
Showing RTE-420 while opening company in BUSY?
If you are facing Run time error 420 while opening the company below are the steps to fix it:-
Step1: First take a backup of that company from the company menu.
Step2: Restore the same backup while restoring the backup data it'll ask for the overwrite
Step3: You have to set No there.
Step4: Then the same company will start to show in the company list but with the date in which you're restored.
Step5: You can continue with that company and remove the existing one.
Showing error 3343 while opening company
Showing error 3343 while open the company in BUSY then follow these steps:
Step 1: take latest backup of your company
Step 2: Go to the company menu and submenu reindex databases
Step 3: Select company in which you are facing error and choose you can proceed as i have the latest backup option then select ok
Step 4: Then reindex all financial year one by one, After that a confirmation will appear on your screen choose ok and verify the process by open company.
what to do when showing run time error 5 while open the company in BUSY?
Showing error 5 while open the company in BUSY then follow these steps:
Step 1: take latest backup of your company
Step 2: Go to the company menu and submenu reindex databases
Step 3: Select company in which you are facing error and choose you can proceed as i have the latest backup option then select ok
Step 4: Then reindex all financial year one by one, After that a confirmation will appear on your screen choose ok and verify the process by open company.
How to solved RTE-3265 occur while opening BUSY company in system ?
To fixed the RTE-3265 issue recomanded to reindex database option available under House-keeping in BUSY before starting the reindex process take BUSY company data backup from Backup Data select particular company to take backup and mention the backup path. for Reindex follow the below steps
step 1 : Open BUSY software
step 2 : under company select Reindex database
step 3: select the particular company to reindex
step 4: select You can process as I have the latest backup then click OK option
I'm getting an error RTE message when trying to login, what could be causing this?
To resolve the error 3343 You can follow some steps:
Step 1: Take Backup of Your Data From Company menu
Step 2: After Take Backup of Your Data, Go to Company menu and click on Reindex Data Option
Step 3: Now select the concern company and it will show you the prompt for latest backup you can click on option that is you can process as I have latest back up
Step 4: Now Reindex Your Data and after that open your company.
How do I resolve the RTE issue in my BUSY while open company?
To resolve the error 3343 You can follow some steps:
Step 1: Take Backup of Your Data From Company menu
Step 2: After Take Backup of Your Data, Go to Company menu and click on Reindex Data Option
Step 3: Now select the concern company and it will show you the prompt for latest backup you can click on option that is you can process as I have latest back up
Step 4: Now Reindex Your Data and after that open your company.
How can I effectively troubleshoot error message for particular ledger in BUSY?
When error code 3354 is showing while opening the one supplier ledger due to some entries are not correct.
Pls follow the below steps :
Step 1: Take the data backup of your company.
Step 2: Then open the supplier ledger in the short date range.
Step 3: Then you will get particular date from which error is coming in the ledger.
Step 4: Then open the day book of that date and check the supplier entries and correct it.
RTE-5 showing while opening the account ledger report from the display
To resolve RTE-5 issue recomanded to reindex database option available under House-keeping in BUSY before starting the reindex process take BUSY company data backup from Backup Data select particular company to take backup and mention the backup path. for Reindex follow the below steps
step 1 : Open BUSY software
step 2 : under company select Reindex database
step 3: select the particular company to reindex
step 4: select You can process as I have the latest backup then click OK option
I am getting an error message RTE when adding a new account while doing a partial cut. How can I fix this?
If you face RTE 5 during the add account then you can follow some steps:
Step 1: Take Backup of Your Data From Company menu
Step 2: After Take Backup of Your Data, Go to Company menu and click on Reindex Data Option
Step 3: Now select the concern company and it will show you the prompt for latest backup you can click on option that is you can process as I have latest back up
Step 4: Now Reindex Your Data.