Frequently Asked
Questions

Q: How to solve RTE 70 cannot create compress file while taking backup of the data.

To solve the RTE 70 cannot create compress file while taking backup of the data follow below steps: Step 1: Take a latest backup of the data. Step 2: Then open the company then go to housekeeping menu then run reindex database option. Step 3: After completion of the process check again by taking backup. Step 4: If still faces the same problem then check by changing the path for backup.

Q: How to resolve the RTE 3000 rebuild error at the time of opening the company.

To solve the RTE 3000 rebuild error at the time of opening the company follow below steps: Step 1: Take a latest backup of the data. Step 2: Then Go to company menu then select reindex database option. Step 3: If still same problem then the data may be corrupted then you need to contact to your channel partner of BUSY or send your data to us on support@busy.in.

Q: Showing error 438 class does not support object file while opening the company

To rectiFinancial Year the RTE 438 class does not support object file you should follow the steps 1 Reinstall BUSY after uninstall the old BUSY 2 Go to regional setting and click administrator then click on change system locale and set regison English United state 3 Restart the computer and try again 4 If still the issue persist then mail the data to support mail for Rnd

Q: while check account ledger it shows RTE what should I do?

If you are getting an error 5 then you can follow some steps: Step 1: Go to Company menu and first take backup of your data. Step 2: Now click on Reiddex option and select cmpany Step 3: Now tick on option that you can proceed as have latest backup and run the process of reindex after reindex all fy you can login your company and check your ledger

Q: What steps should be taken to receive an error message related to unit length and how to resolve this error?

To resolve the error message related to unit length in BUSY, follow these steps: 1. Check Alternate Unit Configuration: 2. Confirm that the length of the UQC for the alternate unit is at least 3 characters. 3. Navigate to the Item Master Review Alt. Unit Details: 4. If the UQC is missing or has a length smaller than 3 characters, Update UQC if Necessary: 5. Save the changes 6. Re-test the Transaction

Q: How can I troubleshoot the RTE-70 error that occurs when attempting to take a backup in BUSY?

To troubleshoot RTE-70 error during backup in BUSY: 1. Check user permissions for the backup location. 2. VeriFinancial Year the accuracy of the backup file path. 3. Run disk diagnostics for hard drive health. 4. Temporarily disable antivirus/security software. 5. Run BUSY with administrator privileges. 6. Ensure adequate disk space for the backup. 7. Examine Event Viewer logs for relevant errors. 8. Update BUSY to the latest version for potential bug fixes and improvements.

Q: How can I resolve the RTE 5 error that occurs during master modification in BUSY?

If you are facing RTE 5 at master modification, follow the below steps: Step 1: Take the latest backup of your data Step 2: Go to housekeeping section then click on reindex data base Step 3: Clickon you can proceed as i have a latest backup and let the process complete. Note- If same error occured after reindex data base, you can check by proceed rewrite books from housekeeping menu.

Q: What should I do when I get a "runtime error overflow" message?

There some conditions when you get RTE 6 over flow: 1. At the time of giving printing you will get this error.This happens when OLORON font got corrupt. Select COURIER font only OR copy OLORON font from other system and paste into WINDOWS folder 2. While viewing columnar register you will get this error.Delete All the content of Temp folder and restart your system. And then rebuild database

Q: RTE-3265: While opening a company, what should I do?

If RTE-3265 while opening company, you need to check below reasons: 1.getting an error RTE 3265 then need to update your all client system relesae 2.also when showing RTE 3265 item not found in collection fort that you need to run DB1 patch file on older version of BUSY with your current data 3.if still error not resolved then you need to send data for repairing on support.

Q: RTE 3008 with remark of The table configured is already opened if you and another user is not manipulated at the time of saving the voucher.

If you are facing RTE 3008 with remark of the table configured is already opened if you and another user is not manipulated at the time of saving the voucher, follow these steps: Step 1: Take a latest backup of the data. Step 2: Go to housekeeping menu and select the reindex database option. Step 3: After completion of the process then check by resaving the voucher again.

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to solve RTE 70 cannot create compress file while taking backup of the data.

To solve the RTE 70 cannot create compress file while taking backup of the data follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then open the company then go to housekeeping menu then run reindex database option.
Step 3: After completion of the process check again by taking backup.
Step 4: If still faces the same problem then check by changing the path for backup.

How to resolve the RTE 3000 rebuild error at the time of opening the company.

To solve the RTE 3000 rebuild error at the time of opening the company follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to company menu then select reindex database option.
Step 3: If still same problem then the data may be corrupted then you need to contact to your channel partner of BUSY or send your data to us on support@busy.in.

Showing error 438 class does not support object file while opening the company

To rectiFinancial Year the RTE 438 class does not support object file you should follow 
the steps 
1 Reinstall BUSY after uninstall the old BUSY 
2 Go to regional setting and click administrator then click on change system 
locale and set regison English United state 
3 Restart the computer and try again 
4 If still the issue persist then mail the data to support mail for Rnd

while check account ledger it shows RTE what should I do?

If you are getting an error 5 then you can follow some steps:
Step 1: Go to Company menu and first take backup of your data.
Step 2: Now click on Reiddex option and select cmpany 
Step 3: Now tick on option that you can proceed as have latest backup and run the process of reindex after reindex all fy you can login your company and check your ledger

What steps should be taken to receive an error message related to unit length and how to resolve this error?

To resolve the error message related to unit length in BUSY, follow these steps:
1. Check Alternate Unit Configuration:
2. Confirm that the length of the UQC for the alternate unit is at least 3 characters.
3. Navigate to the Item Master Review Alt. Unit Details:
4. If the UQC is missing or has a length smaller than 3 characters, Update UQC if Necessary:
5. Save the changes
6. Re-test the Transaction

How can I troubleshoot the RTE-70 error that occurs when attempting to take a backup in BUSY?

To troubleshoot RTE-70 error during backup in BUSY:
1. Check user permissions for the backup location.
2. VeriFinancial Year the accuracy of the backup file path.
3. Run disk diagnostics for hard drive health.
4. Temporarily disable antivirus/security software.
5. Run BUSY with administrator privileges.
6. Ensure adequate disk space for the backup.
7. Examine Event Viewer logs for relevant errors.
8. Update BUSY to the latest version for potential bug fixes and improvements.

How can I resolve the RTE 5 error that occurs during master modification in BUSY?

If you are facing RTE 5 at master modification, follow the below steps:
Step 1: Take the latest backup of your data
Step 2: Go to housekeeping section then click on reindex data base
Step 3: Clickon you can proceed as i have a latest backup and let the process complete.
Note- If same error occured after reindex data base, you can check by proceed rewrite books from housekeeping menu.

What should I do when I get a "runtime error overflow" message?

There some conditions when you get RTE 6 over flow:
1. At the time of giving printing you will get this error.This happens when OLORON font got corrupt. Select COURIER font only OR copy OLORON font from other system and paste into WINDOWS folder
2. While viewing columnar register you will get this error.Delete All the content of Temp folder and restart your system. And then rebuild database

RTE-3265: While opening a company, what should I do?

If RTE-3265 while opening company, you need to check below reasons:
1.getting an error RTE 3265 then need to update your all client system relesae
2.also when showing RTE 3265 item not found in collection fort that you need to run DB1 patch file on older version of BUSY with your current data 
3.if still error not resolved then you need to send data for repairing on support.

RTE 3008 with remark of The table configured is already opened if you and another user is not manipulated at the time of saving the voucher.

If you are facing RTE 3008 with remark of the table configured is already opened if you and another user is not manipulated at the time of saving the voucher, follow these steps:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu and select the reindex database option.
Step 3: After completion of the process then check by resaving the voucher again.

Frequently AskedQuestions