Frequently Asked
Questions

Q: I want to generate bills from BUSY but it is showing error. What could be the reason?

The reason for the error in generating bills from BUSY could be due to various factors such as incorrect data entry, missing information, configuration issues, or technical errors. It is recommended to check the entered data, ensure all required fields are filled correctly, and verify the software configuration. If the issue persists, contacting BUSY support for further assistance would be advisable.

Q: RTE 3045 Could not use C:/BUSYwin/Data\Comp0009\Lock.sys. File already in use at the time of opening the company.

To resolve the RTE 3045, follow the below steps: Step 1: Take the latest backup of your data. Step 2: Now, open the BUSY then click on set data directory and check the data location. Step 3: Next, Access the data location then select the required company folder in which the error coccured. Step 4: Delete the Delete Lock.sys file and then restart the computer.

Q: I am seeing an error message when trying to generate reports. How can I fix this?

Please provide the additional details about the error code showing while opening report in BUSY. Further if any error is showing you can follow below steps: Step 1: Take a latest backup of the company. Step 2: Go to houskeeping menu and click on reindex database option. Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

Q: I am getting frequent errors in BUSY software while making entries. How can I troubleshoot?

Please provide the additional details about the error code showing while voucher entry in BUSY. Further if any error is showing you can follow below steps: Step 1: Take a latest backup of the company. Step 2: Go to houskeeping menu and click on reindex database option. Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

Q: I'm getting an error when trying to generate financial reports. What should I do?

If you get an error while generating a report, See the following steps to resolve the issue: Step 1 Take a backup of your existing data. Step 2 Go to the company menu. Select the option. Reindex database Step 3 Choose the company and click on the Select option. Step 4 Reindex all FY-year data. After completing the process, the generated report issue will be solved

Q: Showing RTE 3343 while opening a company in BUSY. How do i resolve this?

To resolve RTE 3343 error while opening the company in BUSY, you need to follow these steps: Step 1: Click on Reindex Database option from the Company menu. Step 2: Select your company in which showing that error and proceed for reindexing. Step 3: If there are multiple financial years then run this process on All financial year one by one and then check.

Q: How to resolve RTE 3343 error while opening a company in BUSY?

To resolve RTE 3343 error while opening the company in BUSY, you need to follow these steps: Step 1: Click on Reindex Database option from the Company menu. Step 2: Select your company in which showing that error and proceed for reindexing. Step 3: If there are multiple financial years then run this process on All financial year one by one and then check.

Q: I am unable to generate bills from BUSY. It shows an invalid procedure call error. What is causing this and how can I resolve it?

when shows an invalid procedure call error while entering Bills, you follow some step step 1: Go to adminstration Step 2: done reindex database Step 3: After done reindex database, same issue will come then check incomplete voucher and junk character in housekeeping option. Step 4: if any junk character and incomplete voucher found and you have to clear that

Q: I am getting an error while trying to log in to the BUSY portal. What should I do?

Please provide the additional details about the error code showing while login into BUSY. Further if any error is showing you can follow below steps: Step 1: Take a latest backup of the company. Step 2: Go to houskeeping menu and click on reindex database option. Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

Q: What troubleshooting can we do if BUSY is crashing when I try to enter sales orders?

While feeding any voucher and BUSY is crashing, see the following step to resolve Step 1 Take a backup of the existing BUSY data. Step 2 Open the company menu and select the option to reindex the database. Step 3 Select the company. Step 4 Click on You can proceed, as I have the least backup. Step 5 Click on OK for the Reindex database.

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to generate bills from BUSY but it is showing error. What could be the reason?

The reason for the error in generating bills from BUSY could be due to various factors such as incorrect data entry, missing information, configuration issues, or technical errors. It is recommended to check the entered data, ensure all required fields are filled correctly, and verify the software configuration. If the issue persists, contacting BUSY support for further assistance would be advisable.

RTE 3045 Could not use C:/BUSYwin/Data\Comp0009\Lock.sys. File already in use at the time of opening the company.

To resolve the RTE 3045, follow the below steps:
Step 1: Take the latest backup of your data.
Step 2: Now, open the BUSY then click on set data directory and check the data location.
Step 3: Next, Access the data location then select the required company folder in which the error coccured.
Step 4: Delete the Delete Lock.sys file and then restart the computer.

I am seeing an error message when trying to generate reports. How can I fix this?

Please provide the additional details about the error code showing while opening report in BUSY. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

I am getting frequent errors in BUSY software while making entries. How can I troubleshoot?

Please provide the additional details about the error code showing while voucher entry in BUSY. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

I'm getting an error when trying to generate financial reports. What should I do?

If you get an error while generating a report, See the following steps to resolve the issue:
Step 1 Take a backup of your existing data.
Step 2 Go to the company menu. Select the option. Reindex database
Step 3 Choose the company and click on the Select option.
Step 4 Reindex all FY-year data.
After completing the process, the generated report issue will be solved

Showing RTE 3343 while opening a company in BUSY. How do i resolve this?

To resolve RTE 3343 error while opening the company in BUSY, you need to follow these steps:
Step 1: Click on Reindex Database option from the Company menu.
Step 2: Select your company in which showing that error and proceed for reindexing.
Step 3: If there are multiple financial years then run this process on All financial year one by one and then check.

How to resolve RTE 3343 error while opening a company in BUSY?

To resolve RTE 3343 error while opening the company in BUSY, you need to follow these steps:
Step 1: Click on Reindex Database option from the Company menu.
Step 2: Select your company in which showing that error and proceed for reindexing.
Step 3: If there are multiple financial years then run this process on All financial year one by one and then check.

I am unable to generate bills from BUSY. It shows an invalid procedure call error. What is causing this and how can I resolve it?

when shows an invalid procedure call error while entering Bills, you follow some step 
step 1: Go to adminstration 
Step 2: done reindex database 
Step 3: After done reindex database, same issue will come then check incomplete voucher and junk character in housekeeping option. 
Step 4: if any junk character and incomplete voucher found and you have to clear that

I am getting an error while trying to log in to the BUSY portal. What should I do?

Please provide the additional details about the error code showing while login into BUSY. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

What troubleshooting can we do if BUSY is crashing when I try to enter sales orders?


While feeding any voucher and BUSY is crashing, see the following step to resolve
Step 1 Take a backup of the existing BUSY data.
Step 2 Open the company menu and select the option to reindex the database.
Step 3 Select the company.
Step 4 Click on You can proceed, as I have the least backup.
Step 5 Click on OK for the Reindex database.

Frequently AskedQuestions