Frequently Asked
Questions

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

FAQs

How can I resolve the RTE 5 error while saving voucher?

To resolve the run time error 5 while saving voucher, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping section then click on reindex data base.
Step 3: Click on you can proceed as i have a latest backup and let the process complete.

How can I resolve the RTE-5 error while saving voucher?

To resolve the run time error 5 while saving voucher, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping section then click on reindex data base.
Step 3: Click on you can proceed as i have a latest backup and let the process complete.

I'm getting an error when trying to generate financial statements in BUSY. It says there's an issue with my chart of accounts. How do I fix this?

To fix chart of accounts issue while generating financial statements in BUSY, you need to ensure that all accounts are properly categorized and mapped to the correct chart of accounts. You can also try rebuilding the chart of accounts or resetting the account mapping to resolve the issue.

How to resolve the RTE 91 object variable with block variable not set while saving voucher.

To resolve the RTE 91 object variable with block variable not set while saving voucher follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to housekeeping menu then select reindex database option.
Step 3: After completion of the process check again by saving voucher.

How can i resolve the RTE 94 invalid use of null at voucher entry?

If you are facing error code 94 during voucher entry, follow these steps:
Step 1: Take the latest backup of your data
Step 2: Go to housekeeping section then click on reindex data base
Step 3: Clickon you can proceed as i have a latest backup and let the process complete

How to resolve the RTE 429 x component cannot create product while open company.

To resolve the RTE 429 x component cannot create product while open company in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to company menu and select reindex database option.
Step 3: After completion of the process then reopen company and check.

Im getting an error message in BUSY What should I do

If you are receiving an error message in BUSY, the best course of action would be to consult the BUSY support team or refer to the BUSY user manual for troubleshooting steps. They will be able to provide specific guidance based on the error message you are encountering.

While Opening parmeterwise stock RTE showing?

If while opening parmeterwise, stock RTE is showing, you need to follow the below steps:
Step 1: First, you need to take the latest data backup and re-index the data from the housekeeping option.
Step 2: You can also re-index the database from the company menu before opening the company.

RTE-5 while checking ledger how to fix it?

RTE-5 while checking ledger to fix it follow these steps 
1. take a backup of company 
2. then re-index data of all Financial Year
3. also check incomplete or junk vouchers from house keeping menu 
4. if any voucher is incomplete or found junk in voucher then correct it.

How can I Recover data of BUSY if it is corrupted and showing rte 3343 while openning the company.

If while open company showing rte 3343, you may follow below steps:
Step: 1 Take the latest backup of the company.
Step: 2 Run reindex database for all financial year.
Step: 3 If in case while reindexing also shows Run time error do send data at our end on support@busy.in.