Frequently Asked
Questions

Q: How to fix RTE-11 while changing f.y?

To resolve RTE 11 while carrying forward the balance See the following steps: Step 1: Take a Backup of BUSY Data Step 2: Go to Housekeeping and run the Incomplate Voucher. Step 3: If you still face issues, run Rewrite Books from the Housekeeping Menu.

Q: What are the possible reasons for RTE 111 free ram is required around 550 Kb while open BUSY.

Reasons for showing RTE 111 free ram is required around 550 Kb while open BUSY is storage problem in drive so the user should increase his storage first or with latest backup reinstall BUSY in other drive where storage is available.

Q: RTE 3058, Index or primary key cannot contain a null value at the time of reindexing the database.

If you get RTE 3058 while reindexing the database, it means you data has some corruption. you can send your data on support@busy.in mail id with necessary details like BUSY serial number, contact name, contact number, query and company login credentials.

Q: How can i resolve the run time error 94, invalid use of null at company opening?

To resolve RTE 94 invalid use of null while opening company, follow below steps: Step 1: Take the latest backup of the data. Step 2: Go to company menu then select reindex database option. Step 3: Select the relevant company and complete the process.

Q: What can we do if showing RTE while open or working in the company.

If you open company or while working in the company showing RTE 5 you may do following things: Step: 1 Run reindex database after backup from company menu or housekeeping. Step: 2 Check incomplete voucher and junk master or voucher from house keeping.

Q: The app crashed while I was trying to process payments. What should I do?

Please provide more details as what error you facing before crashing the BUSY while recording the payment voucher. However you can run Reindex Database process from the Housekeeping menu and then check. Note: Take backup of your data before running this process.

Q: RTE 3034 system resource exceed how to resolved this?

RTE 3034 system resource exceed to resolved this isssue follow this steps 1. check your system memory and increase it. 2. or try to installed BUSY in another system. 3. still issue showing then need to convert from access to SQL.

Q: How much time does the rewrite books process usually take in BUSY? Can I continue working on other tasks while it is running?

The duration of the Rewrite Books process in BUSY is not specified as it entirely depends on the data size. However, it is important to note that you cannot engage in other tasks within the company during the rewrite process.

Q: RTE-3197 while opening company what to do?

If the RTE-3197 while opening company, you need to check the below reasons: 1. Delete the lock file and restart the computer. 2. delete the Comp Info file, then rewrite 3. Before this, make sure you have the latest backup of the data.

Q: Rte 5 While opening BUSY

To solve this we need to open SQL server manager and right click on company file take it offline first and bring it again online if this process not works then we need to resolve it with data suspect query.

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to fix RTE-11 while changing f.y?

To resolve RTE 11 while carrying forward the balance See the following steps:
Step 1: Take a Backup of BUSY Data
Step 2: Go to Housekeeping and run the Incomplate Voucher.
Step 3: If you still face issues, run Rewrite Books from the Housekeeping Menu.

What are the possible reasons for RTE 111 free ram is required around 550 Kb while open BUSY.

Reasons for showing RTE 111 free ram is required around 550 Kb while open BUSY is storage problem in drive so the user should increase his storage first or with latest backup reinstall BUSY in other drive where storage is available.

RTE 3058, Index or primary key cannot contain a null value at the time of reindexing the database.

If you get RTE 3058 while reindexing the database, it means you data has some corruption. you can send your data on support@busy.in mail id with necessary details like BUSY serial number, contact name, contact number, query and company login credentials.

How can i resolve the run time error 94, invalid use of null at company opening?

To resolve RTE 94 invalid use of null while opening company, follow below steps:
Step 1: Take the latest backup of the data.
Step 2: Go to company menu then select reindex database option.
Step 3: Select the relevant company and complete the process.

What can we do if showing RTE while open or working in the company.

If you open company or while working in the company showing RTE 5 you may do following things:
Step: 1 Run reindex database after backup from company menu or housekeeping.
Step: 2 Check incomplete voucher and junk master or voucher from house keeping.

The app crashed while I was trying to process payments. What should I do?

Please provide more details as what error you facing before crashing the BUSY while recording the payment voucher. However you can run Reindex Database process from the Housekeeping menu and then check.
Note: Take backup of your data before running this process.

RTE 3034 system resource exceed how to resolved this?

RTE 3034 system resource exceed to resolved this isssue follow this steps
1. check your system memory and increase it. 
2. or try to installed BUSY in another system. 
3. still issue showing then need to convert from access to SQL.

How much time does the rewrite books process usually take in BUSY? Can I continue working on other tasks while it is running?

The duration of the Rewrite Books process in BUSY is not specified as it entirely depends on the data size. However, it is important to note that you cannot engage in other tasks within the company during the rewrite process.

RTE-3197 while opening company what to do?

If the RTE-3197 while opening company, you need to check the below reasons:
1. Delete the lock file and restart the computer.
2. delete the Comp Info file, then rewrite
3. Before this, make sure you have the latest backup of the data.

Rte 5 While opening BUSY

To solve this we need to open SQL server manager and right click on company file take it offline first and bring it again online if this process not works then we need to resolve it with data suspect query.

Frequently AskedQuestions