Frequently Asked
Questions

Q: The item code field is not showing while generating invoice but configured, What should I do to resolve this?

If the item code field not showing while generating invoice, you can try the following steps: Step 1:Make sure,the item code feature should be enabled in your BUSY.If its not enabled,then Step 2:Go to Administartion menu, Step 3:Click on configuration, Step 4:Click Features and Options, Step 5:Click Inventory tab, Step 6:Enable Party wise item-code,and save this window. Step 7:Then go to the Administration and click configuration, Step 8:Here you can find an option Party wise item-code,click on it, Step 9:Then select the party and specify code for different items. Step 2:While generating a voucher Place cursor on an item and press F4 then window will appear, click Party item-code,here you can pic the party item code.

Q: I need help ensuring my inventory valuation method is properly capturing handling charges. What should I check?

For check inventory valuation method please follow these steps: 1. Go in administration then go in configuration 2. Then Go in Features/Option then Go in inventory 3. Then check stock valuation method For charges affect your item value please follow these steps: 1. In Inventory tab enable expese/purchase allocate to item and save configuration 2. Then Go in account master and open handling charges account and take direct exp in group 3. After mention Group option highlight allocate amount to item press y for yes and save 6. When you pass expense voucher show allocate expense window you can mention item name and amount according to your need.

Q: Material centre option is not coming in my voucher what should i do?

If material centre option is not showing in your voucher please follow these steps: Step 1: Go to administration menu Step 2: Then click on configuration button Step 3: Then click on features and option button Step 4: Then click on inventory tab Step 5: Then make sure enable multi-godown inventory feature is enabled Step 6: If it is already enabled but still unable to see material centre option in the voucher then click on configure button at the right side of enable multi-godown inventory feature Step 7: Then check material centre at item level option is enabled or not Step 8: If it is enabled then material centre option will appear after you press enter in item while creating the invoice

Q: I want BUSY to automatically calculate the sale price from purhcase price. How can I configure that?

If you want BUSY to calculate the sale price from the purchase price automatically, you can follow these steps to configure: Step 1: Go to Administration and click on Configuration. Step 2: Select Features/Options and click on Inventory. Step 3: Enable the feature Calculate Item Sales Price from Purchase Price and enable Show Sales Price at the time of voucher saving. Step 4: Enter a purchase voucher, and the Update Item Sales Price from Purchase Price window will appear at the time of saving. Step 5: Mention the mode of calculation, such as add percentage, percentage inclusive, and absolute amount, and add the increase rate. Step 6: After that, click on Update Sales Price and click on Update in the master.

Q: What is the difference between item level and not applicable under stock balance?

This data field is useful if you do not want to maintain stock of the items. The option is basically required for service items in which there is no need to maintain stock of the item. Under this data field, following three options appear: 1. Not Applicable - Select this option to maintain stock balance for all items. 2. At Item Level - Select this option to maintain stock balance of certain items. Basically on selecting this option you need to specify in each item separately that whether stock balance for the item is to be maintained or not. 3. In All Items - Select this option to do not maintain stock balance for any of the item.

Q: How to apply schemes to select products or customers in BUSY?

In BUSY, We have option of Scheme can apply on items for parties. Scheme can be applied On Individual Item, Clubbed On and Voucher. Individual Item : Here Scheme is applied on Quantity Only for Item and Item Group for Selected Parties. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Enable the Scheme Option Step 6: Administration Step 7: Masters Step 8: Scheme Step 9: Add Step 10: Mention the Date and Time then select the required voucher for which want to apply it. Step 11: Specify the Scheme type and create it. Step 12: Voucher Series Configuration Step 13: Select required voucher type and series Step 14: Voucher Series Step 15: Enable the item wise discount Option.

Q: How do I configure inventory management in BUSY?

If you want to configure inventory management in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration. Step 2: Select Inventory tab, here you will see multiple feature that can manage your inventory as per your business need. Step 3: You can enable or disable various inventory features such as Manufacturing Features, Alternate Unit of items, Batch-wise Details, Serial No.-wise Details, Parameterized Details, etc. Step 4: You can select the features that suit your needs and set them up accordingly. You can also refer to the documents and video tutorials for each feature to learn more about them.

Q: How to create and send quotations in BUSY?

In BUSY, We can add Sales Quotation and Puchase Quotation for the party. This feature is available in Standard and Enterprise Model. We can send quotations directly through email, whatsapp, sms and BUSYbns. Pls Follow the Below Steps: Click On Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Enable the Sales Quotation and Purchase Quotation Option Step 6: Transactions Step 7: Sales Quotation Step 8: Add Step 9: Adjust in the Sales Voucher through F11 Shortcut Key. Note : Party Name should be same for adjusting the Quotation in Sales Voucher. We can change the Caption for Sales Quotation as Performa Invoice from General Tab.

Q: How to setup multiple godowns/warehouses location in BUSY?

To set up multiple Godown / warehouses in BUSY, you can follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Select Features / Options and click on Inventory tab. Step 3: Here, you will see an option called Enable Multi-Godown Inventory mark the check box to turn it on. Step 4: If you want to set material centre item-wise then click on configure button and mark the check box and save. Step 5: Now, go back to Administration and click on Masters. Step 6: Select Material Centre and click on Add. Enter the necessary details and save. Please Note: Take latest backup of your data before make any changes.

Q: How can I enable the feature of an alternate unit in BUSY Accounting Software?

Alternate Unit in BUSY is refer to an item of having Two Unit with Conversion factor. Pls Follow the below Steps for Alternate Unit: Step 1: Go to Administration menu and then Configuration tab Step 2: Ant then select Features & Options and then Inventory tab Step 3: Enable the Alternate unit. Step 4: Click on Configure option of Alternate Unit. Step 5: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry.: Step 6: Open the Item Master from Administration and Masters menu Step 7: Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type.If Item is already used in voucher then we are not able to change the Alternate Unit.

Find Solutions to Common Issues Related to features - inventory other features

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The item code field is not showing while generating invoice but configured, What should I do to resolve this?

If the item code field not showing while generating invoice, you can try the following steps:
 Step 1:Make sure,the item code feature should be enabled in your BUSY.If its not enabled,then
 Step 2:Go to Administartion menu,
 Step 3:Click on configuration,
 Step 4:Click Features and Options,
 Step 5:Click Inventory tab,
 Step 6:Enable Party wise item-code,and save this window.
 Step 7:Then go to the Administration and click configuration,
 Step 8:Here you can find an option Party wise item-code,click on it,
 Step 9:Then select the party and specify code for different items.
 Step 2:While generating a voucher Place cursor on an item and press F4 then window will appear, click Party item-code,here you can pic the party item code.

I need help ensuring my inventory valuation method is properly capturing handling charges. What should I check?

For check inventory valuation method please follow these steps: 
 1. Go in administration then go in configuration 
 2. Then Go in Features/Option then Go in inventory 
 3. Then check stock valuation method 
 For charges affect your item value please follow these steps: 
 1. In Inventory tab enable expese/purchase allocate to item and save configuration 
 2. Then Go in account master and open handling charges account and take direct exp in group 
 3. After mention Group option highlight allocate amount to item press y for yes and save 
 6. When you pass expense voucher show allocate expense window you can mention item name and amount according to your need.

Material centre option is not coming in my voucher what should i do?

If material centre option is not showing in your voucher please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on features and option button
Step 4: Then click on inventory tab
Step 5: Then make sure enable multi-godown inventory feature is enabled 
Step 6: If it is already enabled but still unable to see material centre option in the voucher then click on configure button at the right side of enable multi-godown inventory feature
Step 7: Then check material centre at item level option is enabled or not 
Step 8: If it is enabled then material centre option will appear after you press enter in item while creating the invoice

I want BUSY to automatically calculate the sale price from purhcase price. How can I configure that?

If you want BUSY to calculate the sale price from the purchase price automatically, you can follow these steps to configure:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features/Options and click on Inventory.
Step 3: Enable the feature Calculate Item Sales Price from Purchase Price and enable Show Sales Price at the time of voucher saving.
Step 4: Enter a purchase voucher, and the Update Item Sales Price from Purchase Price window will appear at the time of saving.
Step 5: Mention the mode of calculation, such as add percentage, percentage inclusive, and absolute amount, and add the increase rate.
Step 6: After that, click on Update Sales Price and click on Update in the master.

What is the difference between item level and not applicable under stock balance?

This data field is useful if you do not want to maintain stock of the items. The option is basically required for service items in which there is no need to maintain stock of the item. Under this data field, following three options appear:
1. Not Applicable - Select this option to maintain stock balance for all items.
2. At Item Level - Select this option to maintain stock balance of certain items. Basically on selecting this option you need to specify in each item separately that whether stock balance for the item is to be maintained or not.
3. In All Items - Select this option to do not maintain stock balance for any of the item.

How to apply schemes to select products or customers in BUSY?

In BUSY, We have option of Scheme can apply on items for parties. Scheme can be applied On Individual Item, Clubbed On and Voucher.
Individual Item : Here Scheme is applied on Quantity Only for Item and Item Group for Selected Parties.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Scheme Option
Step 6: Administration
Step 7: Masters
Step 8: Scheme
Step 9: Add
Step 10: Mention the Date and Time then select the required voucher for which want to apply it.
Step 11: Specify the Scheme type and create it.
Step 12: Voucher Series Configuration
Step 13: Select required voucher type and series
Step 14: Voucher Series
Step 15: Enable the item wise discount Option.

How do I configure inventory management in BUSY?

If you want to configure inventory management in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration.
Step 2: Select Inventory tab, here you will see multiple feature that can manage your inventory as per your business need. 
Step 3: You can enable or disable various inventory features such as Manufacturing Features, Alternate Unit of items, Batch-wise Details, Serial No.-wise Details, Parameterized Details, etc.
Step 4: You can select the features that suit your needs and set them up accordingly. You can also refer to the documents and video tutorials for each feature to learn more about them.

How to create and send quotations in BUSY?

In BUSY, We can add Sales Quotation and Puchase Quotation for the party. This feature is available in Standard and Enterprise Model. We can send quotations directly through email, whatsapp, sms and BUSYbns.
 Pls Follow the Below Steps:
 Click On
 Step 1: Administration
 Step 2: Configuration
 Step 3: Features and Options
 Step 4: Inventory
 Step 5: Enable the Sales Quotation and Purchase Quotation Option
 Step 6: Transactions
 Step 7: Sales Quotation
 Step 8: Add
 Step 9: Adjust in the Sales Voucher through F11 Shortcut Key. 
 Note : Party Name should be same for adjusting the Quotation in Sales Voucher. We can change the Caption for Sales Quotation as Performa Invoice from General Tab.

How to setup multiple godowns/warehouses location in BUSY?

To set up multiple Godown / warehouses in BUSY, you can follow these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Select Features / Options and click on Inventory tab.
 Step 3: Here, you will see an option called Enable Multi-Godown Inventory mark the check box to turn it on.
 Step 4: If you want to set material centre item-wise then click on configure button and mark the check box and save.
 Step 5: Now, go back to Administration and click on Masters.
 Step 6: Select Material Centre and click on Add. Enter the necessary details and save.
 Please Note: Take latest backup of your data before make any changes.

How can I enable the feature of an alternate unit in BUSY Accounting Software?

Alternate Unit in BUSY is refer to an item of having Two Unit with Conversion factor.
Pls Follow the below Steps for Alternate Unit:
Step 1: Go to Administration menu and then Configuration tab
Step 2: Ant then select Features & Options and then Inventory tab 
Step 3: Enable the Alternate unit.
Step 4: Click on Configure option of Alternate Unit.
Step 5: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry.: 
Step 6: Open the Item Master from Administration and Masters menu
Step 7: Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type.If Item is already used in voucher then we are not able to change the Alternate Unit.

Frequently AskedQuestions