Frequently Asked
Questions
Find Solutions to Common Issues Related to features - inventory other features
Is there a way to get pop up notifications or alerts in BUSY to remind me to call someone back?
To set up a timer or alert to remind me to make a follow up call at a specific time, please follow the steps
Step 1:Enquiry/Support Management: This feature likely allows you to create and track customer inquiries and support requests.
Step 2 :The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken.
Step 3:This reporting feature is useful for tracking the progress of calls and enquiries.
Step 4 :You can use the report to identify pending installation calls and enquiries.
Step 5 :The report can also show completed installations, allowing you to keep a record of successful resolutions and potentially gather data for performance analysis.
Step 6 :Overall, this integrated feature can be a valuable tool for managing customer support and installation-related tasks in a BUSY enterprise.
I am not able to get an offer adjusted properly in BUSY. Can you help with the adjustment process?
To get an offer adjust properly in BUSY you have to create the scheme management option through this option you can adjust the offer in BUSY
follow the steps to do the process
1 Go to administration menu and click on configuration then click to feature option
2 select Inventory and enable scheme management option and save
3 then go to administration menu and click to master and click on scheme and add
4 create a scheme name and start date and end date
5 select the parties on which it will apply then select voucher type
6 select the scheme apply on voucher or individual item or clubbed on
7 select where it will applicable and scheme type then click on blue dropdown arrow
8 select the product on which the offer will apply and give the condition and save
9 then make the voucher entry and offer will charge by itself if match the criteria
How to modify MRP stock details for multiple items together in BUSY?
We have to modify MRP in the item master from bulk updation an excel.
Multiple Item Creation and Modification :
Step 1: Administration
Step 2: Configuration
Step 3: Bulk Updations
Step 4: Multiple Item Creation Modification
Step 5: Select either for New and Existing masters then Key Field should be name if alias is blank.
Step 6: Click on Select Filed tab then select the required field for Item Mrp
Step 7: Load Masters and mention the MRP of each Item.
Step 8: Either can mention manually or can do copy paste from excel sheet.
Import Item Master from Excel :
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Masters from MS Excel
Step 4: Items
Step 5: Either with both Masters New and Existing or with any one of them.
Step 6: Select the required field and excel column
Step 7: Mention the Excel Sheet path and import it.
Modify MRP stock details for multiple items in BUSY?
We have to modify MRP in the item master from bulk updation an excel.
Multiple Item Creation and Modification :
Step 1: Administration
Step 2: Configuration
Step 3: Bulk Updations
Step 4: Multiple Item Creation Modification
Step 5: Select either for New and Existing masters then Key Field should be name if alias is blank.
Step 6: Click on Select Filed tab then select the required field for Item Mrp
Step 7: Load Masters and mention the MRP of each Item.
Step 8: Either can mention manually or can do copy paste from excel sheet.
Import Item Master from Excel :
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Masters from MS Excel
Step 4: Items
Step 5: Either with both Masters New and Existing or with any one of them.
Step 6: Select the required field and excel column
Step 7: Mention the Excel Sheet path and import it.
How to set up and manage order fulfillment and shipping in BUSY?
1.To setup order feature in BUSY, follow these steps:
Step 1: Go to administration then click on Configuration menu
Step 2: Choose Features/options menu then click on accounts tab and enable the Budget feature.
Step 3: After enable the Order processing and save the configuration.
2.To Manage the order feature, follow these steps:
Step 1: Go to transaction section then click on sale order or purchase order as per requirement
Step 2: Then, click on add to creae the voucher.
Step 3: Now, Again go to transaction then click on Sales or purchase voucher
Step 4: Next, Click on add tab and while creating voucher press Function F11 key at item grid. A window will appear to select order reference for adjustment.
Step 5: After adjust the reference, You order became adjusted With sales or purchase voucher.
3.To check the order report, follow these steps:
Step 1: Go to Display then click on Order processing
Step 2: Select the required order report and check view.
I purchased raw materials in kg but sell finished goods in meters. How can I configure this in BUSY?
If you purchase raw materials in kg but sell finished good in meters then you need to follow the steps in BUSY
1 Create the raw material item in Kg and create the finished good item in meter as their main unit
2 then go to transaction menu and click on stock journal and click to add
3 then select the material centre name where the product will generate and select the material centre name where the product will consume and fill other voucher details like
date series
4 then on stock generation part of the stock jouranl voucher mention the finish product name and its unit along with quantity and on stock consumption part mention the raw
material name quantity and save voucher
5 now go to transaction menu and click to add and make the voucher with all details where the item would be finished goods
How can i create a bill with main and alternative unit in order to maintain weight of item?
To create the with bill with main and alternative unit in order to maintain weight of item, check the below steps:
1.Enable the alternative unit feature.
Step 1: Go to administration section then click on configuration
Step 2: Choose the features/option then select inventory tab
Step 3: Enable alternative unit feature then click on configure tab
Step 4: Tick on allow alt qty change in voucher and input con. factor in voucher.
2.Create the item master with alternative unit
Step 1: Go to administration then click on master menu
Step 2: Choose the item option then select Add tab
Step 3: Create the item master with item name, group, main unit, alternative unit with conversion factor, HSN code , tax category etc. then save the master.
3.Create the bill with main or alternative unit.
Step 1: Go to transaction section then select the required voucher type
Step 2: Click on add tab and create the invoice with relevant details.
Step 3: save the voucher.
How to apply schemes to select products or customers in BUSY Accounting?
In BUSY, We have option of Scheme can apply on items for parties. Scheme can be applied On Individual Item, Clubbed On and Voucher.
Individual Item : Here Scheme is applied on Quantity Only for Item and Item Group for Selected Parties.
Pls Follow the Below Steps :
Step 1: Go to Administration menu
Step 2: Select Configuration tab
Step 3: And then choose Features and Options tab
Step 4: and select Inventory menu
Step 5: here ,now Enable the Scheme Option
Step 6: After this go to Administration menu
Step 7: And then select Masters tab
Step 8: And select Scheme option
Step 9: And then click on the Add option
Step 10: Mention the Date and Time then select the required voucher for which want to apply it.
Step 11: Specify the Scheme type and create it.
Step 12: Voucher Series Configuration
Step 13: Select required voucher type and series
Step 14: Voucher Series
Step 15: Enable the item wise discount Option.
How do I confirm with the customer whether they want MRP or wholesale price while making a bill?
To set up pricing and MRP for items in BUSY , you need to follow these steps:
Step 1: . Go to the item master and select the item for which you want to set the pricing and MRP.
Step 2: In the item master, enter the sale price, purchase price, and MRP for the item.
Step 3: Make sure that the pricing mode is set to Picked from item master for the item.
Step 4: If you want to treat MRP as the sale price, enable the option Treat MRP as sale price in the pricing mode settings.
Step 5: Save the changes and exit the item master.
Step 6: Now, when you enter a sales transaction for the item, the sale price and MRP will be automatically picked from the item master.
Please note that the sale price and MRP should be entered correctly in the item master for accurate pricing and MRP calculation.
How can i configure scheme in BUSY?
To configure scheme in BUSY then you need to follow the given steps:
Step 1: Go to administration and then click on configuration option
Step 2: Then select the feature and option tab and then click on inventory tab
Step 3: Enable the Scheme feature and save the configuration
Step 4: Now again Go to administration and then click on master
Step 5: Select the scheme and and then click on add
Step 6: Next , you need to mention the scheme name and speciFinancial Year the date range
Step 7: Afterward SpeciFinancial Year the party and the required voucher details
Step 8: Now you need to speciFinancial Year the criteria for applying scheme by select the option from scheme applied on option
Step 9 : Next, choose the scheme that applies to either the specific item or the entire item group.
Step 10: Once you've made your changes, save the configuration, and your scheme is now ready to use.
