Frequently Asked
Questions

Q: I am unable to see a particular field or window while creating transactions in BUSY. Why does this happen?

This issue may occur in BUSY if the particular field or window is not available or accessible in the current version or configuration of BUSY. Step 1 : Check the user rights for the particular field or feature . Step 2 : Check the BUSY Lastest version . Step 3 : Check the features enableor not .

Q: The sales in BUSY are not color-wise but purchase is. How can I make sales non color-wise?

If you want to make sales non color wise then please follow the given steps Step 1: You have configured colour parameter value in parameterized details for item so you are doing purchase with colour parameter. Step 2: If you want to do sale without non colorwise then you can skip the window of color wise.

Q: The batch number is missing for some items. How can I add or edit batch numbers?

If the batch number is missing for some items then you have to check the below report and correct it by opening the master and voucher. Pls follow the below steps : Step 1: Click on Display Step 2: Then Batch wise report Step 3: Then Click on account batch entries Step 4: Check the entries and then correct it.

Q: What should I do if serial no of item while adding sale voucher not showing?

To check the history of serial no follow below steps: Step 1: Go to display option then select query system option. Step 2: Then select query on item serial no option to view the history of that serial no. Step 3: If details are not showing then resave the purchase voucher in which that serial no was added.

Q: What is the impact if stock adjustment done incorrectly? How to reverse in such cases?

If a stock adjustment is done incorrectly, it can have an impact on the inventory and financial records. To reverse the incorrect stock adjustment, you can go to the account laser and manually make the necessary adjustments. It is important to carefully review and correct any errors to ensure accurate stock valuation and financial reporting.

Q: I need help setting up the inventory management module. What do I need to do?

In BUSY Software, the inventory module is enabled by default, so there is no need to manually enable it in BUSY to access and utilize inventory management features. The software is designed to seamlessly integrate inventory functionality, allowing you to efficiently manage your stock and related transactions without any additional setup or activation.

Q: Why would an item stop prompting for batch details if it was working previously?

If an item stop prompting for batch deails then please follow the given steps Step 1: Go to administration menu then master then item then modify. Step 2: Then select item and check batch wise details are set to Y. Step 3: Now while doing entry with this item it will show you batch prompt.

Q: How can I maintain warranty for a product without entering its serial number?

In BUSY Accounting software, it is not possible to maintain warranty for a product without entering its serial number. Serial number tracking is necessary to maintain warranty details. While you can enter warranty details in the item description without entering a serial number, the tracking option is not available in the item description.

Q: What happens if I enter the wrong serial number in a BUSY invoice?

If you enter the wrong serial number in a BUSY invoice, it can cause discrepancies in your stock management and may lead to incorrect tracking of inventory. It is important to ensure accurate entry of serial numbers to maintain proper stock control and avoid any potential issues with your invoices and inventory records.

Q: What is the difference between open and predefined parameters?

The difference between open and predefined parameters is that open parameters allow you to select the category of a product when adding a purchase voucher, while predefined parameters provide a dropdown list of options to choose from when selecting a category. Open parameters offer flexibility, while predefined parameters offer pre-set options for selection.

Find Solutions to Common Issues Related to features - inventory parameter batch serial number

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to see a particular field or window while creating transactions in BUSY. Why does this happen?

This issue may occur in BUSY if the particular field or window is not available or accessible in the current version or configuration of BUSY.
Step 1 : Check the user rights for the particular field or feature . 
Step 2 : Check the BUSY Lastest version .
Step 3 : Check the features enableor not .

The sales in BUSY are not color-wise but purchase is. How can I make sales non color-wise?

If you want to make sales non color wise then please follow the
given steps
Step 1: You have configured colour parameter value in parameterized 
 details for item so you are doing purchase with colour parameter.
Step 2: If you want to do sale without non colorwise then you can skip 
 the window of color wise.

The batch number is missing for some items. How can I add or edit batch numbers?

If the batch number is missing for some items then you have to check the below report and correct it by opening the master and voucher.
Pls follow the below steps :
Step 1: Click on Display
Step 2: Then Batch wise report
Step 3: Then Click on account batch entries
Step 4: Check the entries and then correct it.

What should I do if serial no of item while adding sale voucher not showing?

To check the history of serial no follow below steps:
Step 1: Go to display option then select query system option.
Step 2: Then select query on item serial no option to view the history of that serial no.
Step 3: If details are not showing then resave the purchase voucher in which that serial no was added.

What is the impact if stock adjustment done incorrectly? How to reverse in such cases?

If a stock adjustment is done incorrectly, it can have an impact on the inventory and financial records. To reverse the incorrect stock adjustment, you can go to the account laser and manually make the necessary adjustments. It is important to carefully review and correct any errors to ensure accurate stock valuation and financial reporting.

I need help setting up the inventory management module. What do I need to do?

In BUSY Software, the inventory module is enabled by default, so there is no need to manually enable it in BUSY to access and utilize inventory management features. The software is designed to seamlessly integrate inventory functionality, allowing you to efficiently manage your stock and related transactions without any additional setup or activation.

Why would an item stop prompting for batch details if it was working previously?

If an item stop prompting for batch deails then please follow the given 
steps
Step 1: Go to administration menu then master then item then modify.
Step 2: Then select item and check batch wise details are set to Y.
Step 3: Now while doing entry with this item it will show you batch 
 prompt.

How can I maintain warranty for a product without entering its serial number?

In BUSY Accounting software, it is not possible to maintain warranty for a product without entering its serial number. Serial number tracking is necessary to maintain warranty details. While you can enter warranty details in the item description without entering a serial number, the tracking option is not available in the item description.

What happens if I enter the wrong serial number in a BUSY invoice?

If you enter the wrong serial number in a BUSY invoice, it can cause discrepancies in your stock management and may lead to incorrect tracking of inventory. It is important to ensure accurate entry of serial numbers to maintain proper stock control and avoid any potential issues with your invoices and inventory records.

What is the difference between open and predefined parameters?

The difference between open and predefined parameters is that open parameters allow you to select the category of a product when adding a purchase voucher, while predefined parameters provide a dropdown list of options to choose from when selecting a category. Open parameters offer flexibility, while predefined parameters offer pre-set options for selection.

Frequently AskedQuestions