Frequently Asked
Questions

Q: How do I register/activate BUSY?

To activate BUSY using the Activation key, follow these steps: Step 1: Open BUSY and go to the License Management tab. Step 2: Click on the Softlock Registration option and enter your BUSY Serial No. and activation key. Step 3: Click on the Validate Serial No. button and wait for the validation process to complete. Step 4: Enter your registered email id and registration password and click on the Register button. Step 5: You will receive an email on your registered email id with a license file attached. Download the license file and save it in the BUSYwin folder where you have installed BUSY. Step 6: You have successfully activated BUSY. You can now launch it and start using it.

Q: How do I retrieve my BUSY license ID and serial number?

To retrieve your license file and serial no. you can follow these steps: Step 1: Check on your registered email id there will be a mail named BUSY Registration that contains serial no. and license file. Step 2: If you have serial no. but want license file then in BUSY you can get this by go to License Management. Step 3: Click on Get Softlock License File and mentioned all details required your license file will be send to your registered mail id. If you need any assistance please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: My software license or activation code does not seem to be working. What should I check to fix license issues?

If your software license or activation code does not seem to be working, follow the below steps: Step 2: You need to go to Licence Management and Softlock Registration. Enter the serial number and activation key, validate the licence, enter your registered mail ID, and follow the registration process. Step 3: Then you will receive a fresh mail for the licence file. You have to download that file and paste the licence file in the BUSYwin folder. Step 4: and then re-open the BUSY software; it will show you in licence mode. This will remove the demo mode and activate the BUSY on the new computer in licence mode.

Q: How to register / activate license after running the demo mode of BUSY?

Please Follow the below steps: Step 1: Company menu ( before opening the company) Step 2: Then click on License management Step 3: Softlock registration then enter your serial no. in Serial number field Step 4: Enter activation code which also received with your serial number and then click on validate option Step 5: Then enter all required details e.g. invoice number, caompany name etc Step 6: Enter your mail id and make sure you are entring correct/active mail id then enter the password and save Step 7: Then you will recive license file on your mail after registration Step 8: download and paste that file in BUSYwin folder in BUSY is installed and re-open the BUSY.

Q: How do I activate the license on the new laptop?

To register your BUSY license on new laptop, you need to follow these steps: Step 1: Open BUSY then click on License management option under company tab Step 2: Then, select Softlock Registration option. Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address. Step 4: Enter the Serial No. and Activation Key which is on your registered email id and click on Validate. Step 5: Enter registered email id and password and click on Register. Step 6: Now, you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed Step 7: Now, reopen the BUSY and can use it.

Q: What is the process for activating BUSY after purchase?

To activate BUSY after purchase, you need to enter the serial and activation key number provided during the purchase process and follow steps 1. Open the software and go to the 'Company' menu 2. Open License management 3. Soft lock registration 4. Choose the current machine or another machine -in cases of BUSY license activate for others and specify the system info file. 5. Select bind soft lock with HDD/ Machine ID/IP address 6. Enter the serial number & and activation code and follow the prompts to complete the activation process 7. Feed the valid mail id for the license and click on ok 8. Fallow the screening process for licenses

Q: Can you help to register my BUSY license?

To register your BUSY license, follow the below steps: Step 1: Open BUSY then select the license management option under company menu and click on softlock registration. Step 2: You can register your license based on Hard Disk, Machine ID or IP Address. Step 3: Enter the serial number and cctivation Key then click on the validate serial number button to verify your details Step 4: Enter the registered email id and password then click on register button. Step 5: After that you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed. Step 6: Reopen the BUSY to get run in the license mode.

Q: How do I register my soft lock if the dongle is not available?

If dongle is not available and want to register softlock license as you are convert license from dongle to softlock then follow below steps: Step1: Open the software and go to company menu Step2: Then click on License management section and click on softlock registration option Step3: Now enter your BUSY Serial number and activation key in the required field and click on validate serial number button Step4: After validation specify registered mail id and password and again specify to confirm the password and save the configuration Step5: After that a confirmation mail has beed received on your registered email id and download the license file, paste in the BUSYwin folder and reopen BUSY

Q: What settings need to be configured after updating the dongle to softlock in BUSY Accounting Software?

After updating dongle to softlock you have to register softlock license file . For register license follow the steps below: Step 1: Open BUSY then go to license management Step 2: Select option register softlock license file Step 3: Mention serial number and activation key provided on mail Step 4: Then validate serial number Step 5: Now mention registration details correctly such as company name , address and invoice details Step 6: Mention mail id and create registration password then click on register Step 7: Now you will receive license file on your mentioned mail Step 8: Copy the license file recieved on mail and paste in BUSY installed folder

Q: What do I do when the hard disk number changed and unable to run BUSY?

If the hardisk number is changed and unable to access BUSY then you need to register again your license on machine id by using these steps: Step 1: Open BUSY then click on license management option under company menu and choose softlock registration. Step 2: Tick on machine id option Step 3: Enter the serial number and cctivation Key the click on the validate serial number button to verify your details Step 4: Enter the registered email id and password then click on register button. Step 5: After that you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed.

Find Solutions to Common Issues Related to license-management - softlock registration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I register/activate BUSY?

To activate BUSY using the Activation key, follow these steps:
Step 1: Open BUSY and go to the License Management tab.
Step 2: Click on the Softlock Registration option and enter your BUSY Serial No. and activation key.
Step 3: Click on the Validate Serial No. button and wait for the validation process to complete.
Step 4: Enter your registered email id and registration password and click on the Register button.
Step 5: You will receive an email on your registered email id with a license file attached. Download the license file and save it in the BUSYwin folder where you have installed BUSY.
Step 6: You have successfully activated BUSY. You can now launch it and start using it.

How do I retrieve my BUSY license ID and serial number?

To retrieve your license file and serial no. you can follow these steps:
Step 1: Check on your registered email id there will be a mail named BUSY Registration that contains serial no. and license file.
Step 2: If you have serial no. but want license file then in BUSY you can get this by go to License Management.
Step 3: Click on Get Softlock License File and mentioned all details required your license file will be send to your registered mail id.
If you need any assistance please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

My software license or activation code does not seem to be working. What should I check to fix license issues?

If your software license or activation code does not seem to be working, follow the below steps: 
 Step 2: You need to go to Licence Management and Softlock Registration. Enter the serial number and activation key, validate the licence, enter your registered mail ID, and follow the registration process. 
 Step 3: Then you will receive a fresh mail for the licence file. You have to download that file and paste the licence file in the BUSYwin folder. 
 Step 4: and then re-open the BUSY software; it will show you in licence mode. This will remove the demo mode and activate the BUSY on the new computer in licence mode.

How to register / activate license after running the demo mode of BUSY?

Please Follow the below steps:
Step 1: Company menu ( before opening the company)
Step 2: Then click on License management
Step 3: Softlock registration then enter your serial no. in Serial number field 
Step 4: Enter activation code which also received with your serial number and then click on validate option
Step 5: Then enter all required details e.g. invoice number, caompany name etc
Step 6: Enter your mail id and make sure you are entring correct/active mail id then enter the password and save 
Step 7: Then you will recive license file on your mail after registration
Step 8: download and paste that file in BUSYwin folder in BUSY is installed and re-open the BUSY.

How do I activate the license on the new laptop?

To register your BUSY license on new laptop, you need to follow these steps:
Step 1: Open BUSY then click on License management option under company tab
Step 2: Then, select Softlock Registration option.
Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address.
Step 4: Enter the Serial No. and Activation Key which is on your registered email id and click on Validate.
Step 5: Enter registered email id and password and click on Register.
Step 6: Now, you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed
Step 7: Now, reopen the BUSY and can use it.

What is the process for activating BUSY after purchase?

To activate BUSY after purchase, you need to enter the serial and activation key number provided during the purchase process and follow steps 
1. Open the software and go to the 'Company' menu 
2. Open License management 
3. Soft lock registration 
4. Choose the current machine or another machine -in cases of BUSY license activate for others and specify the system info file. 
5. Select bind soft lock with HDD/ Machine ID/IP address 
6. Enter the serial number & and activation code and follow the prompts to complete the activation process 
7. Feed the valid mail id for the license and click on ok 
8. Fallow the screening process for licenses

Can you help to register my BUSY license?

To register your BUSY license, follow the below steps:
Step 1: Open BUSY then select the license management option under company menu and click on softlock registration.
Step 2: You can register your license based on Hard Disk, Machine ID or IP Address.
Step 3: Enter the serial number and cctivation Key then click on the validate serial number button to verify your details
Step 4: Enter the registered email id and password then click on register button.
Step 5: After that you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed.
Step 6: Reopen the BUSY to get run in the license mode.

How do I register my soft lock if the dongle is not available?

If dongle is not available and want to register softlock license as you are convert license from dongle to softlock then follow below steps:
Step1: Open the software and go to company menu
Step2: Then click on License management section and click on softlock registration option
Step3: Now enter your BUSY Serial number and activation key in the required field and click on validate serial number button
Step4: After validation specify registered mail id and password and again specify to confirm the password and save the configuration
Step5: After that a confirmation mail has beed received on your registered email id and download the license file, paste in the BUSYwin folder and reopen BUSY

What settings need to be configured after updating the dongle to softlock in BUSY Accounting Software?

After updating dongle to softlock you have to register softlock license file . For register license follow the steps below:
Step 1: Open BUSY then go to license management 
Step 2: Select option register softlock license file 
Step 3: Mention serial number and activation key provided on mail
Step 4: Then validate serial number 
Step 5: Now mention registration details correctly such as company name , address and invoice details
Step 6: Mention mail id and create registration password then click on register  
Step 7: Now you will receive license file on your mentioned mail
Step 8: Copy the license file recieved on mail and paste in BUSY installed folder

What do I do when the hard disk number changed and unable to run BUSY?

If the hardisk number is changed and unable to access BUSY then you need to register again your license on machine id by using these steps:
Step 1: Open BUSY then click on license management option under company menu and choose softlock registration.
Step 2: Tick on machine id option
Step 3: Enter the serial number and cctivation Key the click on the validate serial number button to verify your details
Step 4: Enter the registered email id and password then click on register button.
Step 5: After that you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed.

Frequently AskedQuestions