Frequently Asked
Questions

Q: Does the BUSY software lock work on multiple laptops

You can lock your BUSY by pressing Alt+K. This will prevent unauthorized access to your data. However, this option only works for the system where you are using the software. It does not work for multiple systems that are connected to the same data.

Q: I want to configure the API settings in BUSY to connect with GST portal. What should I do?

To configure the API settings in BUSY to connect with the GST portal, you need to enable API access in the GST portal. Login to the GST portal, go to profile settings, and click on 'Manage API Access'. Enable API access from there.

Q: I want to understand the correct and recommended practices for using BUSY features like voucher creation, GST filing etc. Where can I find resources or help for this?

There are video tutorial available for generating bills in BUSY : Step 1: Go to Help Menu Step 2: Click on Training/Help videos Step 3: Then click on Training videos Step 4: Then check all the videos which you want to check

Q: How can I change my registered mobile number and email ID?

To change your registered mobile number and email ID, please write a request letter on your company letterhead include your BUSY serial number and other company details. Attach a copy of the invoice and send it to our Support email at support@busy.in.

Q: What is the difference between GST % and the GST amount?

GST % is the percentage of GST that is applied to the value of a good or service. GST amount is the actual amount of GST that is calculated by multiplying the GST % with the value of a good or service.

Q: How do I switch between different branches in BUSY?

To switch between your branches, you can simply log out of your current branch and log in again with the user that belongs to the branch you want to access. You can also use the keyboard shortcut ALT+U to switch users quickly.

Q: How do I switch between branches in BUSY?

To switch between your branches, you can simply log out of your current branch and log in again with the user that belongs to the branch you want to access. You can also use the keyboard shortcut ALT+U to switch users quickly.

Q: How do I properly close out of BUSY so that it shuts down cleanly before restarting my computer?

To properly close out of BUSY, make sure all open forms are closed, and then exit the programme normally from the company menu by selecting the exit close company option. This will ensure that it shuts down cleanly before restarting your computer.

Q: How secure is the data in BUSY?

Data security in BUSY is typically strong and includes features like 1. Bind data with HDD and User 2. BUSY Agent automatic Google Drive backup 3. User activity control 4. Audit trail feature as per the MCA guidelines 5. User roles and permissions and manymore.

Q: I want to adjust GST on some old invoices in BUSY. Is there a way to do it?

Steps to adjust the GST on some old invoices Step 1: Transaction, then List Step 2: Open the invoice in modified mode. Step 3: Correct the GST amount in a bill. Step 4: Save Step 5: While saving the voucher GST amount can be recalculated.

Find Solutions to Common Issues Related to miscellaneous - suitable disposition

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Does the BUSY software lock work on multiple laptops

You can lock your BUSY by pressing Alt+K. This will prevent unauthorized access to your data. However, this option only works for the system where you are using the software. It does not work for multiple systems that are connected to the same data.

I want to configure the API settings in BUSY to connect with GST portal. What should I do?

To configure the API settings in BUSY to connect with the GST portal, you need to enable API access in the GST portal. Login to the GST portal, go to profile settings, and click on 'Manage API Access'. Enable API access from there.

I want to understand the correct and recommended practices for using BUSY features like voucher creation, GST filing etc. Where can I find resources or help for this?

There are video tutorial available for generating bills in BUSY :
 Step 1: Go to Help Menu
 Step 2: Click on Training/Help videos
 Step 3: Then click on Training videos
 Step 4: Then check all the videos which you want to check

How can I change my registered mobile number and email ID?

To change your registered mobile number and email ID, please write a request letter on your company letterhead include your BUSY serial number and other company details. Attach a copy of the invoice and send it to our Support email at support@busy.in.

What is the difference between GST % and the GST amount?

GST % is the percentage of GST that is applied to the value of a good or service. GST amount is the actual amount of GST that is calculated by multiplying the GST % with the value of a good or service.

How do I switch between different branches in BUSY?

To switch between your branches, you can simply log out of your current branch and log in again with the user that belongs to the branch you want to access. You can also use the keyboard shortcut ALT+U to switch users quickly.

How do I switch between branches in BUSY?

To switch between your branches, you can simply log out of your current branch and log in again with the user that belongs to the branch you want to access. You can also use the keyboard shortcut ALT+U to switch users quickly.

How do I properly close out of BUSY so that it shuts down cleanly before restarting my computer?

To properly close out of BUSY, make sure all open forms are closed, and then exit the programme normally from the company menu by selecting the exit close company option.
This will ensure that it shuts down cleanly before restarting your computer.

How secure is the data in BUSY?

Data security in BUSY is typically strong and includes features like
1. Bind data with HDD and User
2. BUSY Agent automatic Google Drive backup 
3. User activity control
4. Audit trail feature as per the MCA guidelines
5. User roles and permissions and manymore.

I want to adjust GST on some old invoices in BUSY. Is there a way to do it?

Steps to adjust the GST on some old invoices
Step 1: Transaction, then List
Step 2: Open the invoice in modified mode.
Step 3: Correct the GST amount in a bill.
Step 4: Save
Step 5: While saving the voucher GST amount can be recalculated.

Frequently AskedQuestions