Frequently Asked
Questions
Find Solutions to Common Issues Related to miscellaneous - suitable disposition
Why do MRP and sale price differ in BUSY
MRP and sale price differ in BUSY because they are calculated based on different factors. MRP stands for maximum retail price, which is the highest price that a product can be sold to a consumer. Sale price is the actual price that a product is sold to a consumer, which may be lower than the MRP depending on various factors such as discounts, schemes, taxes, etc.
How do I add party details like state?
If you want to Add a State master below are steps to do it:-
Step1: Navigate to Administration menu.
Step2: Then click on Master option.
Step3: Select Misc. Master option after that state option
From there you can able to add a new State master further if you want to create it directly from party master so you have to keep cursor in front of state option then press F3.
What are the system requirements and compatibility for smooth functioning of the accounting software?
The specific system requirements and compatibility for smooth functioning of BUSY are follows
1. Operating System should be Windows 8.1 or Above.
2. Minimum 4GB Ram should be required for better performance.
3. Processor should be good and compatable with system.
4. There should be free space available on drive.
5. Dot net framework 4.5 should be installed.
6. A good antivirus should be installed.
I need to update my master balance after carrying forward ITCs but the update is not happening. What steps should I follow to update the master balance?
To run update master balance in BUSY, you need to follow these steps:
Step 1: Open your company and go to Housekeeping Menu.
Step 2: Select Update Master Balances and make sure to close company on other systems.
Step 3: Press Ok button to start the process and wait untill it is complete.
Note: Take latest backup of your data before running this process.
How do I delete the user log entries in BUSY? What will happen if I delete them?
TO delete user log entry go to:
Step 1 : Click on display
Step 2 : Then go to check list
Step 3 : User activity log
Step 4 : Open report
Step 5 : Delete using F8 key
To delete event log go to:
Step 1 : BUSY home screen
Step 2 : Press CTRL + ALT + SHIFT + L
Step 3 : Open report
Step 4 : Delete using F8 key
Why are the production reports in BUSY not showing correct or updated data?
The production reports in BUSY may not show correct or updated data due to
Step 1 : Errors in data entry
Step 2 : Incorrect settings
Step 3 : Configurations
Step 4 : Issues with data synchronization.
Step 5 : It is important to ensure accurate data entry and regularly update the software to the latest version to resolve any potential issues.
How can I transfer the opening balance/previous year's balance to the new financial year?
To transfer the opening balance or previous year's balance to the new financial year in BUSY, you can use the option to carry forward the balances. This option allows you to transfer the closing balances of the previous year to the opening balances of the new year. By doing this, the balances from the previous year will reflect in the new financial year.
The support agent mentioned about some setups and tools to be downloaded. Where can I find the links to download these utilities?
Please provide information which setup and tool you want to download,further you can download tool and setup from our official site.
For download setups and tool please follow these steps:
1. Open our official site busy.in
2. Then click on resources
3. Then click on download
4. Then download setup and tool according to your Requirement.
The software is showing changes after regenerating vouchers. How can I reconcile or review these changes?
After regenerating vouchers in BUSY, you can reconcile or review the changes by comparing the updated vouchers with the previous ones. You can check the modified voucher details, such as the amounts, tax calculations, and any other changes made during the regeneration process. This will help you ensure that the changes are accurate and reflect the correct information in your accounts.
How can I find my softwares serial number?
To locate the Serial Number of BUSY, follow the steps below:
Step 1: Open BUSY, and you will find the serial number in the tab above. It will be either 6 or 8 digits long.
Step 2: Alternatively, you can click on the Help menu after opening the company. Then, click on About BUSY, and the serial number will also be displayed there.