Frequently Asked
Questions

Q: Why isn't my BUSY data syncing across devices, and how can I resolve this?

If you are unable to sync data accoss the device then you can check the possible reasons mentioned below : 1. Make sure the internet connectivity is proper while syncing data. Check by change internet connection if found issue related to internet. 2. Make sure BUSY is updated. 3. If found any error at incremental data sync then you can check by bulk upload process 4. Check the antivirus installed on the system and ensure that BUSY is not blocked.

Q: How do I sync data in bulk in the mobile app?

To sync data from BUSY to mobile app, you can follow the below mentioned steps: Step 1: Go to administration menu then select the option of Data import export. Step 2: Click on the cloud sync option then select the bulk upload option. Step 3: Click on start upload option then wait for a while to complete this process as it will take some time. Step 4: Once the process is completed, you can check the data in BUSY mobile application installed in your phone.

Q: Real-time sync for BUSY mobile app. Possible?

In BUSY Agent, we have a option to set time for data sync from BUSY to Mobile App. Pls Follow the Below Steps : Step 1: Open the BUSY Software Step 2: Company Menu Step 3: Download BUSYAgent Step 4: Install it in which BUSY is already installed Step 5: Click on BUSYAgent icon Step 6: Click on Cloud Sync Configuration Step 7: Enable the automatic incremental sync Step 8: Mention the time interval for syncing data.

Q: What should I do if I have a free subscription to the mobile app but am facing configuration issues?

For mobile app configuration follow these steps: step 1: Go in administration then go in configuration step 2: Go in Features/options then go in general step 3: Enable BUSY data exchange platform (BDEP) step 4: Click on configure and create new bdep id step 5: Enable BUSY mobile app and tag series step 6: Tag sale type in mobile app configuration step 7: Go In administration then go data export import step 8: Go in cloud sync then go in bulk upload and upload.

Q: How to create and share invoices, quotations, and receipts with the mobile app?

After uploading your data to the mobile app, you can create various vouchers such as Sales invoice, Quotations, and Receipts. To do this, tap on the Plus button and select the voucher type that you want to create. Then, fill in the required details such as Party name, Item, Amount, and so on. After saving the voucher, you can share it as a PDF file through WhatsApp, email, or other apps. You can use the Share option to do this.

Q: How can I activate my free mobile app application?

For mobile app activation follow these steps: step 1: Go in administration then go in configuration step 2: Go in Features/options then go in general step 3: Enable BUSY data exchange platform (BDEP) step 4: Click on configure and create new bdep id step 5: Enable BUSY mobile app and tag series step 6: Tag sale type in mobile app configuration step 7: Go In administration then go data export import step 8: Go in cloud sync then go in bulk upload and upload.

Q: How to upload data on mobile app, created multiple BDEP ID still same?

If you have created the multiple BDEP ID but still same data upload occurs then Pls follow the Below Steps : Step 1: Make sure to upload data from one system at the time. Step 2: Delete Uploaded data if already did before then upload it again Step 3: Off the window firewall for sometime and check it Step 4: Change the Internet Connection If still same issue presists,Call us on Customer Support 8282828282 or email at support@busy.in

Q: How do I ensure data consistency between BUSY on desktop and mobile app?

In BUSY Agent, we have a option to set time for data sync from BUSY to Mobile App. Pls Follow the Below Steps : Step 1: Open the BUSY Software Step 2: Company Menu Step 3: Download BUSYAgent Step 4: Install it in which BUSY is already installed Step 5: Click on BUSYAgent icon Step 6: Click on Cloud Sync Configuration Step 7: Enable the automatic incremental sync Step 8: Mention the time interval for syncing data.

Q: How to sync BUSY desktop data to mobile app?

To synchronize your BUSY desktop data with the mobile application, follow these simple steps: Step 1: Go to administration then select the Data export import menu Step 2: Choose the Cloud sync feature and then click on the Bulk Upload tab. Step 3: A window will appear, allowing you to upload your data. Click on Start Upload and wait for the process to complete. After completion of the entire process, your desktop data will be seamlessly synchronized with the mobile application.

Q: What process do i need to follow to upload data for cloud mobile application in BUSY?

To upload the data to cloud based mobile application in BUSY, follow these steps: Step 1: Go to administration section then click on data export import. Step 2: Click on cloud sync then choose bulk upload option if you want to upload all data to the device or can select incremental upload option in order to sync only newly added and modified entries to the device. Step 3: Next, Click on start upload tab and let the process complete

Find Solutions to Common Issues Related to mobile-app - bulk upload

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why isn't my BUSY data syncing across devices, and how can I resolve this?

If you are unable to sync data accoss the device then you can check the possible reasons mentioned below :
 1. Make sure the internet connectivity is proper while syncing data. Check by change internet connection if found issue related to internet.
 2. Make sure BUSY is updated. 
 3. If found any error at incremental data sync then you can check by bulk upload process
 4. Check the antivirus installed on the system and ensure that BUSY is not blocked.

How do I sync data in bulk in the mobile app?

To sync data from BUSY to mobile app, you can follow the below mentioned steps:
Step 1: Go to administration menu then select the option of Data import export.
Step 2: Click on the cloud sync option then select the bulk upload option.
Step 3: Click on start upload option then wait for a while to complete this process as it will take some time.
Step 4: Once the process is completed, you can check the data in BUSY mobile application installed in your phone.

Real-time sync for BUSY mobile app. Possible?

In BUSY Agent, we have a option to set time for data sync from BUSY to Mobile App.
 Pls Follow the Below Steps :
 Step 1: Open the BUSY Software 
 Step 2: Company Menu 
 Step 3: Download BUSYAgent 
 Step 4: Install it in which BUSY is already installed 
 Step 5: Click on BUSYAgent icon
 Step 6: Click on Cloud Sync Configuration
 Step 7: Enable the automatic incremental sync
 Step 8: Mention the time interval for syncing data.

What should I do if I have a free subscription to the mobile app but am facing configuration issues?

For mobile app configuration follow these steps:
step 1: Go in administration then go in configuration 
step 2: Go in Features/options then go in general 
step 3: Enable BUSY data exchange platform (BDEP)
step 4: Click on configure and create new bdep id 
step 5: Enable BUSY mobile app and tag series
step 6: Tag sale type in mobile app configuration 
step 7: Go In administration then go data export import
step 8: Go in cloud sync then go in bulk upload and upload.

How to create and share invoices, quotations, and receipts with the mobile app?

After uploading your data to the mobile app, you can create various vouchers such as Sales invoice, Quotations, and Receipts. To do this, tap on the Plus button and select the voucher type that you want to create. Then, fill in the required details such as Party name, Item, Amount, and so on. After saving the voucher, you can share it as a PDF file through WhatsApp, email, or other apps. You can use the Share option to do this.

How can I activate my free mobile app application?

For mobile app activation follow these steps:
step 1: Go in administration then go in configuration 
step 2: Go in Features/options then go in general 
step 3: Enable BUSY data exchange platform (BDEP)
step 4: Click on configure and create new bdep id 
step 5: Enable BUSY mobile app and tag series
step 6: Tag sale type in mobile app configuration 
step 7: Go In administration then go data export import
step 8: Go in cloud sync then go in bulk upload and upload.

How to upload data on mobile app, created multiple BDEP ID still same?

If you have created the multiple BDEP ID but still same data upload occurs then Pls follow the Below Steps :
 Step 1: Make sure to upload data from one system at the time.
 Step 2: Delete Uploaded data if already did before then upload it again
 Step 3: Off the window firewall for sometime and check it
 Step 4: Change the Internet Connection
 If still same issue presists,Call us on Customer Support 8282828282 or email at support@busy.in

How do I ensure data consistency between BUSY on desktop and mobile app?

In BUSY Agent, we have a option to set time for data sync from BUSY to Mobile App.
 Pls Follow the Below Steps :
 Step 1: Open the BUSY Software 
 Step 2: Company Menu
 Step 3: Download BUSYAgent
 Step 4: Install it in which BUSY is already installed
 Step 5: Click on BUSYAgent icon
 Step 6: Click on Cloud Sync Configuration
 Step 7: Enable the automatic incremental sync
 Step 8: Mention the time interval for syncing data.

How to sync BUSY desktop data to mobile app?

To synchronize your BUSY desktop data with the mobile application, follow these simple steps:
Step 1: Go to administration then select the Data export import menu
Step 2: Choose the Cloud sync feature and then click on the Bulk Upload tab.
Step 3: A window will appear, allowing you to upload your data. Click on Start Upload and wait for the process to complete.
After completion of the entire process, your desktop data will be seamlessly synchronized with the mobile application.

What process do i need to follow to upload data for cloud mobile application in BUSY?

To upload the data to cloud based mobile application in BUSY, follow these steps:
Step 1: Go to administration section then click on data export import.
Step 2: Click on cloud sync then choose bulk upload option if you want to upload all data to the device or can select incremental upload option in order to sync only newly added and modified entries to the device.
Step 3: Next, Click on start upload tab and let the process complete

Frequently AskedQuestions