Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
RTE-481 while taking backup from BUSY agent how to fix it ? how to configure auto cloud sync process in BUSY ?
RTE-481 while taking backup from BUSY agent to fix this issue follow this process
1. Told to remove BUSYagent.bds file from BUSY agent folder
2. then start BUSY agent again
to calculate auto sync process in buys follow these steps
1. go to the configuration under administration menu
2. then open features and options click on general tab
3. enabled BDEP id option
4. create new BDEP id and save, then click on cloud sync option and save configuration
5. after that you can get cloud sync option in data export/import.
How to get BUSY Agent to function properly on a new system with BUSY?
To run BUSY Agent properly on a new system, you follow these steps:
Step 1: Ensure that you have download the latest setup from our official website.
Step 2: Install the setup in the BUSYwin folder where the BUSY application installed.
Step 3: Enough space available in drives to run BUSY Agent smoothly.
Step 4: Connect to a stable and reliable internet connection to backup your data on Google Drive.
Step 5: Make sure your antivirus or firewall not remove the BUSY Agent application from the background running applications.
I need assistance with installing the BUSY Agent app on my mobile. Can you help me with that?
You can install BUSYAgent on your system only for mobile you can purchase our mobile app subscription view 100+report in mobile app and you can add sale and receipt voucher through app without any port process for purchasing please contact to our concern team
Please follow the below steps to install BUSY Agent:
1: Open BUSY
2: Click on download BUSY agent from company menu
3: Install in BUSY drive & folder is already installed
make sure when you install BUSY agent then BUSY should be closed
How do I configure backups to save locally instead of to the cloud in BUSY Agent?
If you want to configure backup for local then you need to follow some steps:
Step 1:Open your BUSY agent and click on backup configuration local.
Step 2: Now specify the path after enable the Option Create Backup on local Drive where you want to take autobackup.
Step 3: Now click on Backup Schedule and select days and timmiings for backup and save the configuration.
Step 4: click on Backup configuration Google Drive and then disable Create backup on Google Drive.
Step 5: Now click on Add to Startup Option to auto backup
How to find and restore the BUSY Agent backup files on the system?
In the system, Open the backup files folder which has been set for the BUSYagent automatic backup.
Pls Follow the Below Steps for Data restoration :
Step 1: Click on Company Menu
Step 2: Then Restore data
Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite, the new company will get create instead of overwriting the existing company.
What are the steps to set up and configure automated backups in BUSY Agent?
To set up and configure automated backups in BUSY Agent, follow these steps:
Step 1: Open BUSY Agent on your computer.
Step 2 : Click on the Backup Now option.
Step 3 : If there is no backup configured, you can set the backup time as per your preference.
Step 4 : If there is already a backup configured, it will automatically run at the scheduled time.
Step 5 : Make sure that BUSY Agent is running in the background for the automated backups to work properly.
How to set up incremental data sync through BUSYAgent?
In BUSY Agent, we have a option to set time for data sync from BUSY to Mobile App. In that time interval data get auto sync .
Pls Follow the Below Steps :
Step 1: Open the BUSY Software
Step 2: Company Menu
Step 3: Download BUSYAgent
Step 4: Install it in which BUSY is already installed
Step 5: Click on BUSYAgent icon
Step 6: Click on Cloud Sync Configuration
Step 7: Enable the automatic incremental sync
Step 8: Mention the time interval for syncing data.
Updating BUSY Agent to the latest release version.
BUSY Agent can update the latest version from the www.busy.in site or from BUSY itself from company menu then click on download BUSY agent. It is an tool which is used to take data backup on Local Drive and Google Drive on scheduled time.
Pls Follow the Below Steps :
Step 1: Open the BUSY Software
Step 2: Company Menu
Step 3: Download BUSYAgent
Step 4: Install it in which BUSY is already installed
Step 5: Click on BUSYAgent icon
Configure email notifications in BUSY. How?
You can configure backup notifications via Email in BUSY Agen by using these steps:
Step 1: Open the BUSY Agent application and click on the General Configuration.
Step 2: Check the box for Send Notifications through Email and enter the email id where you want to receive the notifications.
Step 3: Then, configure the Email Sending settings and enter the SMTP Server email id and password that you want to use to send the notifications.
After successfully configured you will received backup notification on your mail.
How do I integrate BUSYAgent backup with Google Drive or other cloud storage?
To integrate BUSY Agent with Google Drive, you need to follow these steps:
Step 1: Open BUSY Agent application and configure the General Configuration.
Step 2: Next, click on Backup Configuration (Google Drive) and enter your Gmail ID and then Authorize.
Step 3: Now default browser will open where you can grant permission to access BUSY Agent for Google drive.
Step 4: Finaly you can schedule backup timming and save the configuration.
Now, your data will be backed up on Google Drive at the scheduled time.