Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - busy agent

FAQs

Change the scheduled backup time in BUSYAgent?

You can change the backup time as per your requirement in the BUSY Agent. 
 Pls Follow the Below Steps :
 Step 1: Open the BUSY Agent and click on backup configuration
 Step 2: Then click on backup scheduled and change time accordingly.

How can I download and install the BUSYAgent utility for automatic backups? Where do I need to install it?

To download and install the BUSYAgent utility for automatic backups you can go to website busy.in and then check download section then check BUSY agent setup by scrolling and download it.Then install setup in same drive and folder where your BUSY has installed.

How can I sync data automatically in mobile app from BUSY agent?

To sync data automatically in Mobile app you need to follow some steps:
Step 1: Open the BUSY agent and click on the cloud sync configuration.
Step 2: Now enable Automatic Incremental Sync Option and specify the time interval.
Step 3: Now click on Save option.

I want BUSY Agent to backup my data to Google Drive. How can I set this up?How frequently does BUSY Agent take automated backups by default? How can I customize the backup frequency?

To take backup of google drive:
 Step 1 : Open BUSY agent
 Step 2 : CLick on backup on google drive
 Step 3 : Define and authorize email
 Step 4 : BY default 3 times it can take backup in a day

What should I do if I have an incremental data upload issue in BUSY Agent for the mobile app

To fix incremental data upload issues in BUSY Agent, follow these steps:
Uninstall BUSY Agent from the Control Panel.
Ensure that BUSY has the latest executable (exe) file.
If possible, reinstall BUSY Agent. Consider installing BUSY and BUSY Agent in different directories to avoid conflicts.

I need to know where BUSY stores backup files on my local drive. How can I locate them?

In Local drive, BUSY data shows default in the BUSYwin folder where it is installed. The backup files folder path which we have specify either in BUSYAgent or in BUSY itself of backup configuration then we need to check in that folder.

Authorizing and linking Google Drive for backup on multiple systems in BUSYAgent.

We cannot run BUSY Agent in multiple system. It will run only in the server system in which we have BUSY license file or dongle is connected otherwise will go in demo mode and backup will not be done on client system.

Can we scheduled backup on BUSY Agent for Multiple systems?

We cannot run BUSY Agent in multiple system. It will run only in the server system in which we have BUSY license file or dongle is connected otherwise will go in demo mode and backup will not be done on client system.

How to Configure BUSY Agent for multiple system scheduled backups?

We cannot run BUSY Agent in multiple system. It will run only in the server system in which we have BUSY license file or dongle is connected otherwise will go in demo mode and backup will not be done on client system.

How to check if scheduled backups were successful?

To check if scheduled backups were successful, you can verify the presence of the backup files in the designated backup location on your system. Additionally, you can check the backup logs or notifications for any error messages or indications of successful completion.