Frequently Asked
Questions

Q: Fix sales order form not loading in the mobile app.

If the mobile app sales order format not loding, you can try the following Steps: Step 1 : Close the app and reopen it. Step 2 : Check your internet connection and make sure it is stable. Step 3 : Clear the cache of the app. Step 4 : Update the app to the latest version. Step 5 : Restart your mobile device.

Q: Data sysnc issue - time issue

If you're experiencing a timeout error, follow these simple steps: STEP1 Check Internet Connection Speed: VeriFinancial Year the speed of your internet connection. You can use online tools to test your internet speed. STEP2 Change Internet Connection If the speed is an issue, consider switching to a different, more reliable internet connection. By following these steps, you can address and troubleshoot timeout errors.

Q: How does the mobile app work? Can I access all the same features on my phone/tablet?

BUSY provides a mobile application called BUSY App which allow you to access your data over the phone and raise invoices as well. From BUSY data upload to cloud server then you can access them on your app. The BUSY App include 100+ reports option and can generate these vouchers: Sales Invoice, Sales Order, Sales Quotation and Receipt.

Q: Supported BUSY mobile apps and how to download the right one for access?

BUSY offers mobile apps that allow users to access and manage their data on the go. The name of the app is BUSY app. To download the app, you can visit the app store on your mobile device and search for "BUSY app". Once you find the app, you can download and install it on your device.

Q: How do I upload bulk data from BUSY mobile to the desktop version?

To upload bulk data from the BUSY mobile app to the desktop version, you need to use the CloudSync feature. First, open the BUSY desktop software and go to the CloudSync section. From there, select the option for bulk upload. This will transfer your data from the deskptop BUSY to the BUSY mobile app in one go.

Q: How can I view reports and statements in BUSY Mobile App?

To view reports and statements in BUSY, you can use the BUSY mobile app. It allows you to access and view over 100 reports, including sales, purchase, receivable, payable, and stock data. Simply download the BUSY mobile app, log in with your account credentials, and navigate to the reports section to view the desired reports and statements.

Q: Process to register/sign up for BUSY mobile app.

To register/sign up for the BUSY mobile app, you need to download and install the app from the app store. Once installed, open the app and enter your mobile number. You will receive an OTP (One-Time Password) on your registered mobile number and email id. Enter the OTP to complete the registration process and create your account.

Q: Despite installing recommended apps, I still cannot open the PDF voucher on my Android/iPhone. What might be the issue?

If you have installed the recommended apps but still cannot open the PDF voucher on your Android or iPhone, the issue might be related to the following points : Step 1. In your mobile application there should be PDF reader application installed already. Step 2. ensure that the PDF file is not corrupted or damaged.

Q: I uploaded bulk data to BUSY, but the mobile app isn't updating. How do I ensure data syncs properly?

To ensure proper data syncing between BUSY and the mobile app, you need to upload the bulk data from BUSY to the mobile app. After that, any new entries or changes made in BUSY should be incrementally uploaded to the mobile app. This will ensure that the data syncs properly and updates in the mobile app.

Q: How can I upgrade from a trial version to a full license for the BUSY mobile app?

To upgrade from a trial version to a full license for the BUSY mobile app, you can contact our authorized channel partner or call our toll-free number 828282828Step 2 : They will assist you with the upgrade process and provide you with the necessary information and Steps to upgrade your trial version to a full license.

Find Solutions to Common Issues Related to notification-tools - mobile app

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Fix sales order form not loading in the mobile app.

If the mobile app sales order format not loding, you can try the following Steps:
Step 1 : Close the app and reopen it.
Step 2 : Check your internet connection and make sure it is stable.
Step 3 : Clear the cache of the app.
Step 4 : Update the app to the latest version.
Step 5 : Restart your mobile device.

Data sysnc issue - time issue

If you're experiencing a timeout error, follow these simple steps:
STEP1 Check Internet Connection Speed:
VeriFinancial Year the speed of your internet connection. You can use online tools to test your internet speed.
STEP2 Change Internet Connection
If the speed is an issue, consider switching to a different, more reliable internet connection.
By following these steps, you can address and troubleshoot timeout errors.

How does the mobile app work? Can I access all the same features on my phone/tablet?

BUSY provides a mobile application called BUSY App which allow you to access your data over the phone and raise invoices as well. From BUSY data upload to cloud server then you can access them on your app.
The BUSY App include 100+ reports option and can generate these vouchers: Sales Invoice, Sales Order, Sales Quotation and Receipt.

Supported BUSY mobile apps and how to download the right one for access?

BUSY offers mobile apps that allow users to access and manage their data on the go. The name of the app is BUSY app. To download the app, you can visit the app store on your mobile device and search for "BUSY app". Once you find the app, you can download and install it on your device.

How do I upload bulk data from BUSY mobile to the desktop version?

To upload bulk data from the BUSY mobile app to the desktop version, you need to use the CloudSync feature. First, open the BUSY desktop software and go to the CloudSync section. From there, select the option for bulk upload. This will transfer your data from the deskptop BUSY to the BUSY mobile app in one go.

How can I view reports and statements in BUSY Mobile App?

To view reports and statements in BUSY, you can use the BUSY mobile app. It allows you to access and view over 100 reports, including sales, purchase, receivable, payable, and stock data. Simply download the BUSY mobile app, log in with your account credentials, and navigate to the reports section to view the desired reports and statements.

Process to register/sign up for BUSY mobile app.

To register/sign up for the BUSY mobile app, you need to download and install the app from the app store. Once installed, open the app and enter your mobile number. You will receive an OTP (One-Time Password) on your registered mobile number and email id. Enter the OTP to complete the registration process and create your account.

Despite installing recommended apps, I still cannot open the PDF voucher on my Android/iPhone. What might be the issue?

If you have installed the recommended apps but still cannot open the PDF voucher on your Android or iPhone, the issue might be related to the following points : 
 Step 1. In your mobile application there should be PDF reader application installed already.
 Step 2. ensure that the PDF file is not corrupted or damaged.

I uploaded bulk data to BUSY, but the mobile app isn't updating. How do I ensure data syncs properly?

To ensure proper data syncing between BUSY and the mobile app, you need to upload the bulk data from BUSY to the mobile app. After that, any new entries or changes made in BUSY should be incrementally uploaded to the mobile app. This will ensure that the data syncs properly and updates in the mobile app.

How can I upgrade from a trial version to a full license for the BUSY mobile app?

To upgrade from a trial version to a full license for the BUSY mobile app, you can contact our authorized channel partner or call our toll-free number 828282828Step 2 : They will assist you with the upgrade process and provide you with the necessary information and Steps to upgrade your trial version to a full license.

Frequently AskedQuestions