Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - sms configuration

FAQs

Configuring SMS and WhatsApp notification settings in BUSY: where to find them?

 "To configure BUSY for sending billing information via WhatsApp, you need to follow these steps:
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration...

. API not syncing data with BUSY. Diagnose and fix.

 To diagnose and fix the issue of API not syncing data with BUSY, you can follow these steps:
1. Check the API settings in BUSY: Ensure that the API settings in BUSY are correctly configured and enabled.
2. Verify the API credentials: Double-check the API credentials (such as API key,...

Troubleshooting the non-receipt of self-messages on WhatsApp in BUSY after API purchase.

 If you're not receiving self-messages on WhatsApp in BUSY after purchasing an API, it can be a technical issue that requires troubleshooting. Here are steps to help diagnose and resolve this problem:
Step 1 : Verify that the API you purchased is correctly configured within the BUSY.
Step 2 :...

Fixing message delivery issues on WhatsApp in BUSY: troubleshooting steps.

 If you're experiencing message delivery issues on WhatsApp in BUSY, you can follow these troubleshooting steps to identify and resolve the problem:
Step 1 : WhatsApp relies on an internet connection for message delivery.
Step 2 :Review your WhatsApp account settings to ensure they are configured correctly, especially privacy settings...

I want to be able to view PDF bills/invoices sent via WhatsApp on my mobile device. What should I do?

 To troubleshoot the issue of not being able to view PDF bills/invoices via WhatsApp on mobile in BUSY, you can try the following steps:
Step 1 :Start by clicking the provided link to access the report.
Step 2 ;Look for a "Download" or "Save" button on the page, and select...

Why is the PDF bill/invoice not opening when I click on the WhatsApp link on my mobile device?

 To troubleshoot the issue of not being able to view PDF bills/invoices via WhatsApp on mobile in BUSY, you can try the following steps:
Step 1 :Start by clicking the provided link to access the report.
Step 2 ;Look for a "Download" or "Save" button on the page, and select...

I am unable to open PDF bills/invoices on my mobile device through WhatsApp. How can I resolve this?

 To troubleshoot the issue of not being able to view PDF bills/invoices via WhatsApp on mobile in BUSY, you can try the following steps:
Step 1 :Start by clicking the provided link to access the report.
Step 2 ;Look for a "Download" or "Save" button on the page, and select...

. Corrupted PDF bill/invoice file when opened on mobile via WhatsApp: steps to resolve in BUSY.

 To troubleshoot the issue of not being able to view PDF bills/invoices via WhatsApp on mobile in BUSY, you can try the following steps:
Step 1 :Start by clicking the provided link to access the report.
Step 2 ;Look for a "Download" or "Save" button on the page, and select...

Unable to view PDF bills/invoices via WhatsApp on mobile: troubleshooting steps in BUSY.

 To troubleshoot the issue of not being able to view PDF bills/invoices via WhatsApp on mobile in BUSY, you can try the following steps:
Step 1 :Start by clicking the provided link to access the report.
Step 2 ;Look for a "Download" or "Save" button on the page, and select...

The PDF bill/invoice is not downloading properly on my mobile device through WhatsApp. How to fix this?

 To fix the issue of the PDF bill/invoice not downloading properly on your mobile device through WhatsApp, you can try the following steps:
Step 1 :Start by clicking the provided link to access the report.
Step 2 ;Look for a "Download" or "Save" button on the page, and select it...

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