Frequently Asked
Questions

Q: How to configure SMS alerts in BUSY?

SMS Configuration is a charegeable service.The Customer need to purchase SMS API from API Vendors for sms from BUSY. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: SMS Configuration Step 4: Mention the SMS API which purchase from API Vendor Step 5: SMS Configuration will be done from Dealer end. Step 6: During Voucher Saving, we can send sms to the customers.

Q: Why am I not receiving self-messages on WhatsApp after integrating it with BUSY?

If you are not receiving self-messages on WhatsApp after integrating it with BUSY, it could be due to a sell phone configuration issue. Please check the settings in the software to ensure that the integration with WhatsApp is properly set up. If the issue persists, it is recommended to contact the customer support team of BUSY for further assistance.

Q: . Locating specific features in BUSY desktop/mobile app: assistance with finding options.

To locate specific features in the BUSY desktop or mobile app, you can refer to the software's user guide or documentation. It will provide detailed instructions on how to find and access different options and features within the app.If you face any issues, you can contact BUSY customer support at 8282828282 or send an email to support@busy.in for help

Q: Bulk upload vs. incremental upload in BUSY mobile app.

it depend upon the time you define in BUSY agent utility for incremental upload.while enable mobile app use cloud sync option in that cloud sync option to bulk upload the data from BUSY desktop to BUSY mobile app and changes made reflection use incremental upload in BUSY agent utility define interval timing, it will upload data in backend

Q: What steps are needed to set up two-step verification for the email account used with BUSY?

For enable 2-Step verification in gmail please follow these steps: 1. Open mail on chrome or on any web browser 2. Click on setting icon which was given on right side top position 3. Then click on Accounts or Accounts & import 4. Then click on Google account setting then click on security 5. Then click on 2-Step verification and enable

Q: How can i disable the sms sending prompt while saving the voucher in BUSY.

Steps to follow for disabling the sms prompt at the time of saving the voucher. Step:1 Go to the administration option then select the configuration from it. Step:2 Select voucher series configuration and then select the relevant voucher and series. Step:3 Navigate to the voucher configuration option. Step:4 Then find and disable send sms after saving.

Q: . Automatic GSTR upload and e-invoice creation in BUSY: features and plans available?

BUSY offers the feature of automatic GSTR upload and e-invoice creation. This feature allows users to directly upload their GSTR-1 and GSTR-3B returns to the government portal from within the software. Additionally, users can generate e-invoices for their transactions. The specific plans and pricing for these features can be obtained by contacting BUSY's customer support.

Q: How can I ensure that my API is configured properly?

To ensure that your API is configured properly in BUSY Accounting software, you should double-check the settings, verify that the correct certificate is selected, and ensure that the necessary fields and options are correctly configured. If the problem persists, consult the BUSY documentation or contact BUSY support for further assistance in troubleshooting API-related issues.

Q: PDF voucher only sends link. Change to direct PDF.

It appears that you want to send a PDF voucher using the BUSY BNS software, and you're specifically looking to send it as a link through WhatsApp. If the software only allows you to send the PDF voucher as a link and doesn't provide an option to send it directly as a PDF file

Q: How can I get an API or other functionality added to BUSY to enable bulk messaging campaigns?

To enable bulk messaging campaigns in BUSY, you would need to contact the dealer/vendor of BUSY and inquire about any paid services or integrations that may allow for this functionality. They will be able to provide you with information on how to add an API or other features to enable bulk messaging campaigns.

Find Solutions to Common Issues Related to notification-tools - sms configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to configure SMS alerts in BUSY?

SMS Configuration is a charegeable service.The Customer need to purchase SMS API from API Vendors for sms from BUSY.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: SMS Configuration
Step 4: Mention the SMS API which purchase from API Vendor
Step 5: SMS Configuration will be done from Dealer end.
Step 6: During Voucher Saving, we can send sms to the customers.

Why am I not receiving self-messages on WhatsApp after integrating it with BUSY?

If you are not receiving self-messages on WhatsApp after integrating it with BUSY, it could be due to a sell phone configuration issue. Please check the settings in the software to ensure that the integration with WhatsApp is properly set up. If the issue persists, it is recommended to contact the customer support team of BUSY for further assistance.

. Locating specific features in BUSY desktop/mobile app: assistance with finding options.

To locate specific features in the BUSY desktop or mobile app, you can refer to the software's user guide or documentation. It will provide detailed instructions on how to find and access different options and features within the app.If you face any issues, you can contact BUSY customer support at 8282828282 or send an email to support@busy.in for help

Bulk upload vs. incremental upload in BUSY mobile app.

it depend upon the time you define in BUSY agent utility for incremental upload.while enable mobile app use cloud sync option in that cloud sync option to bulk upload the data from BUSY desktop to BUSY mobile app and changes made reflection use incremental upload in BUSY agent utility define interval timing, it will upload data in backend

What steps are needed to set up two-step verification for the email account used with BUSY?

For enable 2-Step verification in gmail please follow these steps:
1. Open mail on chrome or on any web browser 
2. Click on setting icon which was given on right side top position
3. Then click on Accounts or Accounts & import
4. Then click on Google account setting then click on security
5. Then click on 2-Step verification and enable

How can i disable the sms sending prompt while saving the voucher in BUSY.

Steps to follow for disabling the sms prompt at the time of saving the voucher.
 Step:1 Go to the administration option then select the configuration from it.
 Step:2 Select voucher series configuration and then select the relevant voucher and series.
 Step:3 Navigate to the voucher configuration option.
 Step:4 Then find and disable send sms after saving.

. Automatic GSTR upload and e-invoice creation in BUSY: features and plans available?

BUSY offers the feature of automatic GSTR upload and e-invoice creation. This feature allows users to directly upload their GSTR-1 and GSTR-3B returns to the government portal from within the software. Additionally, users can generate e-invoices for their transactions. The specific plans and pricing for these features can be obtained by contacting BUSY's customer support.

How can I ensure that my API is configured properly?

To ensure that your API is configured properly in BUSY Accounting software, you should double-check the settings, verify that the correct certificate is selected, and ensure that the necessary fields and options are correctly configured. If the problem persists, consult the BUSY documentation or contact BUSY support for further assistance in troubleshooting API-related issues.

PDF voucher only sends link. Change to direct PDF.

It appears that you want to send a PDF voucher using the BUSY BNS software, and you're specifically looking to send it as a link through WhatsApp. If the software only allows you to send the PDF voucher as a link and doesn't provide an option to send it directly as a PDF file

How can I get an API or other functionality added to BUSY to enable bulk messaging campaigns?

To enable bulk messaging campaigns in BUSY, you would need to contact the dealer/vendor of BUSY and inquire about any paid services or integrations that may allow for this functionality. They will be able to provide you with information on how to add an API or other features to enable bulk messaging campaigns.

Frequently AskedQuestions