Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
How can I get the sales return print in the same format as the sales?
To get sale return print same as sale invoice you have to match then printing configuration , follow the steps below:
Step 1: Go to administration.
Step 2: Then go to configuration and select invoice document printing and press enter in standard.
Step 3: Select sale and open it then check all the options enabled and disable
Step 4: Now select sale return and match then configuration with sale
Is there a provision to align the logo to the center of the invoice?
Yes, there is a provision to align the logo to the center of the invoice in BUSY but you need to follow some steps:
Step 1: Go to the Administration and then click on configuration.
Step 2: Now click on invoice document printing option and select standard option.
Step 3: Now select the Invoice type and set logo in center in position of logo print field and save the configuration.
The item descriptions are not showing up on my invoices. What should I do?
If the item description is not appearing in the print, consider checking the following points:
1.Ensure that you have entered the item description during voucher entry.
2.In the standard format, the item description should print automatically once entered. However, for an advanced format, modifications may be required, and you can contact your local dealer or our support helpline at 8282828282 for assistance. Note that format modifications may be chargeable.
What setting do I need to change to print all optional fields I entered?
To print all 3 optional fields you need to follow the below mentioned steps:
Step 1: Go to Administration then Configuration
Step 2: Click on Invice/Document printing
Step 3: Select Standard and select the voucher type
Step 4: Look for the option Optional field/Transaporter details and open that
Step 5: Click on as menioned below
Step 6: Tick the all optional fields you want to print.
Step 7: Save the changes
Is there a way to add custom notes when printing ledgers in BUSY?
Customization in report is available for an extend within the BUSY, to apply customization follow below steps:
Step 1: Open report in which you want to add any additional value
Step 2: Click on custom column option, available for standard model only
Step 3: Add format and configure new columns and rows
Step 4: To view effect reload report with newly added format
You can take print out with custom column report
Is it possible to mention the bank on invoice?
Yes, you can print your bank details on invoice by using these steps:
For standard format:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select invoice or document printing menu and choose standard option.
Step 3: Select the invoice type and after opening it you can mention your bank details or right side then save.
For customized format contact to them who configure it for you.
Why are some fields not getting added even after enabling them?
If, after enabling the optional field, you do not see it in the standard invoice print, check the following steps to resolve it.
Step 1 Administration Click on Configuration
Step 2 Click on Invoice Document Printing
Step 3 Click on Sale Invoice
Step 4 Click On the Tab Optional Filed transport detailes Priting
Step 5 Click on as specified in Voucher Serise Configuration
Step 6 Save the Configuration
How can I remove the serial number from the print?
To remove the serial number from the print, follow the below steps:
For standard format:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select invoice or document printing menu and choose standard option.
Step 3: Select the invoice type and after opening it at bottom set N on serial number wise option then save.
For customized format contact to them who configure it for you.
The e-way bill date is automatically updating in the invoice but the number is not reflecting. How to troubleshoot this?
If Eway bill is not showng in invoice printing then you can follow these steps for correct same:
Step 1: Go in administration.
Step 2: Then select Configuration & then select Invoice document printing.
Step 3: Then select standard & then sale invoice.
Step 4: Then select Optional field Transport details Printing.
Step 5: Then select option As mentioned below.
Step 6: Then select Eway bill No. for print & save it.
The invoice printout does not contain buyer details. How to ensure it prints buyer info?
To print buyer details in printout you can follow given steps:
Step 1:Go to The administration menu,
Step 2:Click configuration,
Step 3:Click invoice/Document printing,
Step 4:Click standard,
Step 5:Select sale invoice,
Step 6:Here you can specify Y in Print Party Details,then click on three Dots,check the check Box which details you wants as mobile number, state, pincode or other details.