Frequently Asked
Questions

Q: What options do I have to print invoices in different formats like A, letter size etc.?

In BUSY, we can print invoices in the Formats which are A4, A5 and A3 Format. While printing invoices, we will get a option for selecting the format. Pls Follow the Below Steps : Step 1: Transactions Step 2: Select Voucher Type Step 3: Add and Save the Voucher Step 4: Ask for print invoice Step 5: Select the Format in which you want to print.

Q: How can I change the default address that is populating invoices?

If you want to change the default address that is populating in invoices then please follow the given steps Step 1: Go to company menu then edit company option Step 2: Then update address here and save. Step 3: while saving update standard printing formats window will appear click on ok Step 4: Now your address has been updated successfully.

Q: While giving printing command from BUSY second page not printing.

If second page not printing from BUSY while giving print command follow below steps: Step 1: Go to administration menu and select configuration option. Step 2: Then select invoice document printing option then select standard option. Step 3: Then select relevant voucher type and then from printing options make sure to mention Y on eject page after printing. Step 4: Then click on save button.

Q: How to configure BUSY sales related settings?

In BUSY, we can print invoices in the Formats which are A4, A5 and A3 Format. While printing invoices, we will get a option for selecting the format. Pls Follow the Below Steps : Step 1: Transactions Step 2: Select Voucher Type Step 3: Add and Save the Voucher Step 4: Ask for print invoice Step 5: Select the Format in which you want to print.

Q: How can I change the terms and conditions text that appears on the sale invoice in BUSY?

If you want to change the terms and conditions text that appears on the sale invoice then please follow the given steps Step 1: Go to administration menu then configuration. Step 2: Then invoice document printing then standard Step 3: Then select the sales invoice from the list then change the details of term & conditions field from here.

Q: Why is the party address not appearing properly in the invoice even after pasting it there?

Make sure address mention on a correct place follow these steps for mention address in party master: step 1: Go in administration step 2: Go in master then go in accounts step 3: Select account in modify step 4: Make sure mention proper address in 4 line Note- If address mention properly in 4 line then it will show properly in standard format.

Q: How can I align the addresses so only one shows up on the invoice?

Addresses is already in align in the standard format of printing invoice Further for align in the advance format plese follow the given steps Step 1: Go to administration then configuration then invoice document printing then advance. Step 2: Select format then select header and make the same character allocation in each addresses line then save the configuration.

Q: HSN Code of Item is not printing in invoice with item name.

In Case of Standard invoice printing go for Admin - config - invoice document printing - standard - sale invoice - self config and give character to hsn code field. In Case of Design format go for Admin - config - invoice document printing - advance format - select format in voucher type and do add field by body .

Q: How do I add a terms and conditions section to my invoices?

To configure the terms and condition in standard format follow below steps: Step 1: Go to administration menu and then select configuration option. Step 2: Then select standard document printing option and select standard from it. Step 3: Then select sale invoice from list and navigate to the right hand side bottom scrreen to add terms and condition. Step 4: Click on save button.

Q: How can i update my company address in invoice generated from BUSY

If you want to update your company address in invoice, please folow the steps given below: Step 1: Go to Administration Menu Step 2: Click on Configurtaion option Step 3: Click on Invoice/Document printing Step 4: Select Standard and then select voucher Step 5: In invoice heading option mention address then click on save option and save it.

Find Solutions to Common Issues Related to printing-problems - standard configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What options do I have to print invoices in different formats like A, letter size etc.?

In BUSY, we can print invoices in the Formats which are A4, A5 and A3 Format.
While printing invoices, we will get a option for selecting the format. 
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Select Voucher Type 
Step 3: Add and Save the Voucher
Step 4: Ask for print invoice 
Step 5: Select the Format in which you want to print.

How can I change the default address that is populating invoices?

If you want to change the default address that is populating in invoices then please
 follow the given steps
 Step 1: Go to company menu then edit company option 
 Step 2: Then update address here and save.
 Step 3: while saving update standard printing formats window will appear click on ok
 Step 4: Now your address has been updated successfully.

While giving printing command from BUSY second page not printing.

If second page not printing from BUSY while giving print command follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Then select invoice document printing option then select standard option.
Step 3: Then select relevant voucher type and then from printing options make sure to mention Y on eject page after printing. 
Step 4: Then click on save button.

How to configure BUSY sales related settings?

In BUSY, we can print invoices in the Formats which are A4, A5 and A3 Format.
While printing invoices, we will get a option for selecting the format. 
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Select Voucher Type 
Step 3: Add and Save the Voucher
Step 4: Ask for print invoice 
Step 5: Select the Format in which you want to print.

How can I change the terms and conditions text that appears on the sale invoice in BUSY?

If you want to change the terms and conditions text that appears on the sale invoice
 then please follow the given steps
 Step 1: Go to administration menu then configuration.
 Step 2: Then invoice document printing then standard 
 Step 3: Then select the sales invoice from the list then change the details of term
 & conditions field from here.

Why is the party address not appearing properly in the invoice even after pasting it there?

Make sure address mention on a correct place follow these steps for mention address in party master:
step 1: Go in administration 
step 2: Go in master then go in accounts
step 3: Select account in modify 
step 4: Make sure mention proper address in 4 line 
Note- If address mention properly in 4 line then it will show properly in standard format.

How can I align the addresses so only one shows up on the invoice?

Addresses is already in align in the standard format of printing invoice 
 Further for align in the advance format plese follow the given steps
 Step 1: Go to administration then configuration then invoice document printing then
 advance.
 Step 2: Select format then select header and make the same character allocation in
 each addresses line then save the configuration.

HSN Code of Item is not printing in invoice with item name.

In Case of Standard invoice printing go for Admin - config - invoice document printing - standard - sale invoice - self config and give character to hsn code field.
 In Case of Design format go for Admin - config - invoice document printing - advance format - select format in voucher type and do add field by body .

How do I add a terms and conditions section to my invoices?

To configure the terms and condition in standard format follow below steps:
Step 1: Go to administration menu and then select configuration option.
Step 2: Then select standard document printing option and select standard from it.
Step 3: Then select sale invoice from list and navigate to the right hand side bottom scrreen to add terms and condition.
Step 4: Click on save button.

How can i update my company address in invoice generated from BUSY

If you want to update your company address in invoice, please folow the steps given below: 
 Step 1: Go to Administration Menu
 Step 2: Click on Configurtaion option
 Step 3: Click on Invoice/Document printing
 Step 4: Select Standard and then select voucher
 Step 5: In invoice heading option mention address then click on save option and save it.

Frequently AskedQuestions