Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
How do I print invoices with IRN, Acknowledgement Number, and Acknowledgement Date?
You can print invoice with IRN, Acknowledgement Number, and Acknowledgement Date as follows:
Step 1: Go in Administration.
Step 2: Then select configuration
Step 3: Then select Invoice document printing.
Step 4: Then select Standard Invoice.
Step 5: Then select voucher type.
Step 6: Then pick option yes in print E Invoice, Acknowledgement Number and Acknowledgement Date.
I updated the billing address in BUSY but it's still showing the old address on invoices, what should I do?
If you updated the billing address in BUSY but it's still showing the old address on invoices, you should check the party master details and update the billing address there. Make sure to select the "As per party master" option while generating the invoice to pull the correct billing address.
I am unable to print the credit note I generated in BUSY. What could be the reason in BUSY?
Step 1: Check your printer connections.
Step 2: Go to Administration.
Step 3: Go to Hardware Configuration.
Step 4: Set the default printer driver.
Step 5: Set the default printer from the Control Panel.
Step 6: Restart the system and printer.
Step 7: If the issue persists, reinstall printer drivers.
The QR code is not visible on the printed invoice in BUSY. What should I do to fix this?
If we are not able to print QR Code in BUSY invoice. So follow these steps to correct it:
Step 1: Go in Administration.
Step 2: Then select configuration.
Step 3: Then select invoice document printing.
Step 4: Then select Standard and sale invoice.
Step 5: Then tick option print QR Code in sale invoice.
Can I modify the invoice design to include a mobile number field?
To include a mobile number in design follow the steps
1 go to administration menu and click on configuration
2 click on Invoice document printing and click to standard
3 click on sale invoice and enable print party details then click on dot sign and enable print mobile
number and save
How to print industry in the standard format of BUSY?
To print industry in the standard format of BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then select invoice/document printing option and then select standard option.
Step 3: After that select sale invoice then mention industry in the header field to print it in invoice.
How can we change authorised signature in BUSY
To change authorised signature in document printing, please follow below steps:
Step 1: Go to adminstartion menu, open configuration option
Step 2: Click Feature/Option, select General tab
Step 3: Open Configuration option of maintain user image and signature option
Step 4: Specify path of correct signature image
Step 5: Save the configuration of General Tab
Where I can change my Bank details?
To change the Bank details you need to follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on Invoice document printing and select the option of standard.
Step 3: Now click on voucher type and then enter Bank details.
Step 4: Now save the configuration.
I made a sale in cash but it is not showing up in Bill in BUSY. What do I need to do to have cash sales show in Bill ?
To show a cash sale in the "Billed to" option of a sale invoice standard format using BUSY, you need to create an account master for cash and mention it in front of the party name option. Doing so will enable it to be reflected automatically in the invoice.
The narration text is printing on my invoices and I don't want it to print, how can I stop this?
You can disable the print narration option, to disable it kindly follow the step below.
Step1: Go to administration menu.
Step2: Then select on configuration.
Step3: Click on Invoice/Document Printing and select on Standard.
Step4: Select the Document configuration type such as sale.
Step5: And selecting the option to disable print narration.