Frequently Asked
Questions

Q: I am unable to see the unit column in the tax summary. How can I get this to appear?

if Want to Unit Coloum in Tax Summary See the Flowing Step Step :1 Login the Company Step: 2 Go to Administration Configuration Invoice Document Printing Standard Select Sale Invoice Step:3 In Print Tax Summary Option Select With HSN & Main Qty. and Click on Save

Q: The station name field is not printing the shipping location name on the BUSY invoice. What should I do?

If Station Name and shipping location not printing in Standard invoice format, you need to update the station name field in the party master with the shipping location name to ensure it print on the BUSY invoice. also check BUSY standard invoice printing configuration.

Q: Why did the invoice format change after enabling the E invoice feature in BUSY?

In BUSY, enabling the E invoice feature allows the display of additional details such as IRN number, Acknowledgment number, and E invoice QR code in standard format. As a result, the format of the invoice may appear different with the inclusion of these details

Q: Why is party master address not reflecting in BUSY invoice?

When you print invoice from standard format in BUSY, the address of party will be shown if you entered address in the party master. Further if you are using any customize format then might be there is wrong field applied for address in it.

Q: Want to print last transaction of sale

To print the last transaction of follow the steps 1 Go to transaction menu and click on the specific voucher 2 click on modiFinancial Year and open then click on print and select format standard and number of copies then click on print

Q: How can I get the print command or print button to show in BUSY? I don't see any print options.

If you cannot get the the print option in BUSY you need to check the User rights that usre have printing rights or not if that user have printing rights and still facing issue then take the data backup and rmove reinstall BUSY

Q: The invoices generated from BUSY are missing some information,i want some more details. How can I customize the invoices?

If you want to customize your invoice format as per your requirement,so its a chargable basis.You can contact to your Dealer to customize or you can share your format as you want at our mail id support@busy.in,we will configure and revert you back.

Q: I am having an issue with cutting invoices in BUSY. How can I resolve this?

To resolve the problem of cutting invoices in BUSY you need to follow below given steps: Step 1: Go to administration menu and select configuration from it. Step 2: In configuration select hardware configuration. Step 3: In hardware configuration window set shrink percentage according to need.

Q: Can you guide me on modifying the format of the bill printing in BUSY?

To modify billing format , follow the steps below: Step 1: Go to administration then configuration Step 2: Now got to invoice document printing Step 3: Select standard option then select invoice type Step 4: You can enable or disable printing option as per requirement

Q: How can I prevent page numbers from being printed on the account statements?

While printing an account statement, check the default printing options located under the preview tab. Disable the option for printing page numbers there. If it still prints page numbers, you may need to disable it from the printer configuration in the control panel.

Find Solutions to Common Issues Related to printing-problems - standard configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to see the unit column in the tax summary. How can I get this to appear?

if Want to Unit Coloum in Tax Summary See the Flowing Step
Step :1 Login the Company 
Step: 2 Go to Administration Configuration Invoice Document Printing Standard Select Sale Invoice
Step:3 In Print Tax Summary Option Select With HSN & Main Qty. and Click on Save

The station name field is not printing the shipping location name on the BUSY invoice. What should I do?

If Station Name and shipping location not printing in Standard invoice format, you need to update the station name field in the party master with the shipping location name to ensure it print on the BUSY invoice. also check BUSY standard invoice printing configuration.

Why did the invoice format change after enabling the E invoice feature in BUSY?

In BUSY, enabling the E invoice feature allows the display of additional details such as IRN number, Acknowledgment number, and E invoice QR code in standard format. As a result, the format of the invoice may appear different with the inclusion of these details

Why is party master address not reflecting in BUSY invoice?

When you print invoice from standard format in BUSY, the address of party will be shown if you entered address in the party master. Further if you are using any customize format then might be there is wrong field applied for address in it.

Want to print last transaction of sale

To print the last transaction of follow the steps 
1 Go to transaction menu and click on the specific voucher 
2 click on modiFinancial Year and open then click on print and select format standard and number of copies 
then click on print

How can I get the print command or print button to show in BUSY? I don't see any print options.

If you cannot get the the print option in BUSY you need to check the User rights that usre have printing rights or not if that user have printing rights and still facing issue then take the data backup and rmove reinstall BUSY

The invoices generated from BUSY are missing some information,i want some more details. How can I customize the invoices?

If you want to customize your invoice format as per your requirement,so its a chargable basis.You can contact to your Dealer to customize or you can share your format as you want at our mail id support@busy.in,we will configure and revert you back.

I am having an issue with cutting invoices in BUSY. How can I resolve this?

To resolve the problem of cutting invoices in BUSY you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration select hardware configuration.
Step 3: In hardware configuration window set shrink percentage according to need.

Can you guide me on modifying the format of the bill printing in BUSY?

To modify billing format , follow the steps below:
Step 1: Go to administration then configuration 
Step 2: Now got to invoice document printing 
Step 3: Select standard option then select invoice type
Step 4: You can enable or disable printing option as per requirement

How can I prevent page numbers from being printed on the account statements?

While printing an account statement, check the default printing options located under the preview tab. Disable the option for printing page numbers there. If it still prints page numbers, you may need to disable it from the printer configuration in the control panel.

Frequently AskedQuestions