Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

Will E-Invoice be generated for invoices below Rs , if transporting goods within one state?

Yes, an E-Invoice can be generated for invoices below Rs 50,000 when transporting goods within the same state.There is no specific amount limit for generating an E-invoice.

How can I check which of my e-invoicing GSP IDs is active and working?

To check e-invoice GSP id is active and working you need to login to your e-invoice portal and check for further assistance contact to e-invoice portal support

Why am I unable to modify a generated invoice in BUSY?

You can not modify the E-invoice once it has been generated through BUSY.
Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.

Different IRN number for E-Invoice in BUSY. Provide both to customers?

There is no need to have two different IRNs for an E-invoice in BUSY. An E-invoice requires only one IRN, which is generated while generating an E-invoice.

Do I need to upload invoices one by one on portal?

No, you do not need to upload invoices one by one on the portal. If you generate an e-invoice, it will be automatically uploaded on the portal.

Can I generate Seperate Invoice for multiple company in BUSY?

Yes you can Generate Seperate invoice for multiple company.In BUSY Bydefault Seperately Invoice Generate for E invoice you have to seprately create GSP Id for diffrent company.

I already have invoices generated in BUSY without a state code. Why do I now need to add a state code?

Adding state code to existing invoices in BUSY is necessary for generating E-Invoices and E-Way Bills. It is a mandatory requirement by the government for transportation purposes.

What are the different e-invoicing features available?

In BUSY, you have the option to generate E-invoices automatically, create a JSON file for uploading on the E-invoice portal and can use plain Excel format option.

Why I am unable to generate eInvoice?

if you are unable to generate eInvoice, then you need to check following steps :
Step 1. party GSTIN number should Active.
Step 2. transaction must be B2B only.

What kind of special characters in document numbers can cause issues with e-invoicing?

Special characters in document no. cause issues with E-invoicing are "~`!@#$%^&*(){}[]\:;',?<>"_+=.". 
If you are creating auto invoice from BUSY it will removed automatically By BUSY