Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

How can I cancel an incorrect e-invoice and generate a new correct one?

 To cancel the E invoice in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type like sales, sales return, cr/dr note against sales.
Step 2: click on Modify option and access the relevant invoice in modify mode.
Step 3: Press Ctrl+X shortcut to...

Enable E-Invoice and E-Way Bill options in BUSY. What to do?

 To enable the E-Invoice and E-Way bill options in BUSY, you may follow below steps
Note: Ensure your BUSY model must be Standard/Saffron/Enterprise/Emerald and yur BLS (BUSY License Subscription) must be activate.
Step 1: Login to https://ewaybillgst.gov.in/login.aspx.
Step 2: In menu go in registration option.
Step 3: Click on...

Locate Invoice Generation option in BUSY. Check Billing/Shipping status.

 Follow below steps to locate invoice generation option in BUSY: 
Note: Ensure your BUSY model must be Standard/Saffron/Enterprise/Emerald and yur BLS (BUSY License Subscription)
Step 1: Login to https://ewaybillgst.gov.in/login.aspx.
Step 2: In menu go in registration option.
Step 3: Click on for GSP.
Step 4: Mention the OTP which you...

I want to generate both E-Invoice and print invoice from the same voucher in BUSY but am unable to do so. What is the right way to generate both formats?

 To configure automatic E Invoice in BUSY , you need to follow the below steps:
1.Create the GSP credentials from E way bill portal:
Step 1: Login the E way bill portal by using your E way bill credentials
Step 2: and the Go to registration and click on For...

Does BUSY automatically generate an invoice number and acknowledgment number?

 Yes, you can generate E invoice automatically in BUSY after make relevant E invoice configuration By follow these steps:
1.Create the GSP credentials from E way portal:
Step 1: Login the E way portal by using your E way credentials
Step 2: Then Go to registration and click on...

Why am I unable to add a new GSP in BUSY? What is the right way to add it?

 To add the new GSP in BUSY,you can follow these steps:
Step 1:First you need to create gsp on eway bill portal.
Step 2:Open Google chrome on your system.
Step 3:Open Eway Bill site and login.
Step 4:After login you will see an option registration.Click on it,and then click on...

The e-invoice is not getting generated automatically after sales invoice generation. What should I check?

 You should follow below steps to generate e- invoice automatically after sales e-invoice:
Note: Your BUSY model must be Standard/Saffron/Enterprise/Emerald.
: (BLS) BUSY License Subscription should be activate.
Step 1: Login on Eway bill portal through https://ewaybillgst.gov.in/login.aspx
Step 2: In menu select registration option.
Step 3: Click on 'FOR...

Can the software integrate with my ecommerce platform?How do I generate an E-Invoice?

 Yes, BUSY can integrate with certain ecommerce platforms. You can contact your dealer for integrate. 
To generate an E-Invoice in BUSY, you need to follow the below steps.
Step 1: You have to create a GSP (GST Suvidha Provider), you need to visit the eway bill portal.
Step 2:...

How do I upgrade to a new version of BUSY?How do I configure GST and e-invoicing in BUSY?

 To update the latest version of BUSY you need to follow below steps:
Step 1: Open your BUSY then click on check BUSY updates option
Step 2: Then click on download updates button
Step 3: after that go to the desktop then you will see two setup named as product...

How can i configure for Automatic E invoice generation in BUSY?

 To configure automatic E invoice within BUSY, you can follow these steps:
1.Create the GSP credentials from E way portal:
Step 1: Login the E way portal by using your E way credentials
Step 2: Then Go to registration and click on For GSP tab
Step 3: Afterward, you will...