Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

How to modify or cancel generated e-invoice in BUSY?

Modification in e-invocie after generation is not allowed from BUSY, you can check e-invoice portal for modification.
Cancellation option is available in BUSY, with cancellation of invoice. To cancel invoice in BUSY:
Step 1: Open voucher in modify mode
Step 2: Use cancel option or press Ctrl+X from your keyboard.
Step 3: Specify reason for cancellation of voucher, along with voucher cancellation it will promt a window for e invoice cancellation also specify "Y" and reason for cancellation of e invoice

I want to create e-invoicing from BUSY but need help understanding the process. What should I do?

You can create E Invoicing from BUSY as follows:
Step 1: First create GSP credentials from Eway bill portal with webtel.
Step 2: Then Go in administration then configuration.
Step 3: Then mention these GSP in BUSY under GST VAT in feature & option.
Step 4: Then enable it from voucher configuration then voucher series configuration.
Step 5: Then select voucher type & select voucher configuration.
Step 6: Then enable transport details & pick option yes generate E invoice after saving sale invoice.

What should I do to generate an e-invoice after manually generating an e-way bill in BUSY?

You should follow below steps to generate an e-invoice after manually genearting an e-way bil in BUSY: 
Step 1: Open desired voucher.
Step 2: Define all details correctly.
Step 3: In transporter details window mention station and pincode.
Step 4: Select Y for required e-inovice.
Step 5: Proceed for generate e-invoice.
Step 6: Before generation check all possible errors.
Step 7: If found errors then corrcet it and generate E-Invoice.

Is there any way to view a list of all e-invoices generated in a month?

Yes there is a way to view a list of all e invoices generation in a month follow the steps 
to do so
1 go to transaction menu and click on GST misc utilities
2 click on ewaybill and Einvoice management and click on generate or print E invoices
3 select the format of E invoice to be generate option
4 select your voucher type and select the particular months date range then click on
load list

Is there any limit on how many times an e-way bill can be cancelled and regenerated?How can I enroll in a training or workshop for using BUSY?Who can I contact for help with GST registration and compliance processes?

Kindly contact to your CA whether there is any limit for cancellation/re-generation of E-invoice or not. 
There are many tutorials available for using BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.
you can ask to us any query related to BUSY.

Why are my debit notes and credit notes not showing e-invoice bulk generation option even though I have enabled it for e Invoices in BUSY?

Debit notes and credit notes not showing e-invoice bulk generation option even though you have enabled it for e Invoices in BUSY these could be the reasons behind it. 
1. Check date range that you have selected
2. The nature of debit note credit note should be against on sale
3. Check the voucher type which you have selected is correct or not in bulk generation.
4. Your party should be registered.

The e-invoicing is not working when I try it for a service/job work bill. How can I resolve this?

Follow below steps to resolve the issue which you are facing while generating E-Invoice for a service/job: 
Step 1: Go in relevant item master and specified tax category of service.
Step 2: As if our HSN codes start with 9 so we can identify that it belongs to services.
Step 3: Re-select the item and then try generating the e-invoice again.
If still having issue then can share your concern on support@busy.in

How can we generate e-invoice in bulk?

Bulk generation of E-invoice
In BUSY, we can generate e-invoice of a single voucher and also we can generate the same for bulk vouchers.
To generate e-invoice in bulk follow the below Steps:
Step 1: Create sales transactions.
Step 2: Go to transactions>GST Misc. Utilities> E-Invoice Management>Generate/Print E-invoice.
Step 3: Select mode of generation Automatic/JSON.
Step 4: Select voucher type and date range of voucher.
Step 5: Select those vouchers in which we want to generate e-invoice.
Step 6: Click on generate E-invoice.

Verifying if e-invoicing is done for all bills in BUSY. Process to check?

If you want to see which Bills E-Invoicing has not been generated, follow these steps: 
Step 1: Go to the Transactions Menu, then proceed to GST Misc. Utilities.
Step 2: Click on E-invoice Management, then select E-invoice Audit Report.
Step 3: In the E-invoice Audit Report, choose the series or date range, and then press F2/OK.
Step 4: Then, view the reports of all invoices for which e-invoicing has not been generated.

Generate e-invoice in JSON format in BUSY. Check relevant settings.

Follow below steps,to generate e-invoice in JSON format in BUSY:
Step 1: Go in display section.
Step 2: Then select GST reports.
Step 3: Click on GST returns.
Step 4: Then select relevant GSTR E-Return option.
Step 5: A window will appear for return filling method.
Step 6: Select JSON.
Step 7: Define the return period and given configure.
Step 6: Then specify the json folder path.
Step 7: Check all errors then proceed for JSON