Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

How to modify the E invoice number in BUSY?How can i Cancel or delete an E invoice in BUSY?

E invoice cannot be modified neither from BUSY not from portal once generated. Further you cancel the E invoice in BUSY by following these steps:
Step 1: Go to transaction menu then select the sales voucher
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel Invoice and then provide the remark for cancellation.

How do I configure transport details for e-invoicing in BUSY? I am unable to find the right options.

For configure Transport detail please follow these steps: 
1. Go in administration
2. Then Go in configuration then go in voucher series configuration
3. Then select voucher type and choose series
4. Then Go in voucher configuration
5. Then Enable input transport detail yes and save configuration
6. After Save voucher you will get Transport Detail window

Einvoice generation screen is not showing in my sales voucher in BUSY. What could be the reason?

If your E-invoice generation screen is not showing in your sales voucher in BUSY you need to follow the below mentioned steps:
Step 1: Press CTRL+ F
Step 2: Click on Voucher series configuration
Step 3: Select the voucher type and then select series
Step 4: Click on voucher configuration
Step 5: Enable the option Generate E-invoice after saving voucher
Step 6: Save the changes

When cancelling and regenerating e-invoices, what are the portal policies I need to be aware of?

When cancelling and regenerating e-invoices, there are certain portal policies that you need to be aware of. These policies may include
Step 1 : Time limits for cancellation
Step 2 : Restrictions on reusing the same voucher number
Step 3 : And requirements for providing remarks or details when cancelling an e-invoice. It is important to familiarize yourself with these policies to ensure a smooth process.

How can i add company from place and pin code for e invoicing in BUSY?

To add company from place and pin code in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration menu
Step 2: Choose the features and option tab then select GST/VAT tab
Step 3: Now, Click on E invoice configuration then specify the from place and pin code of company in their respected fields.
Step 4: After update the details, save the configuration.

How do I find E-Invoicing bills that have been automatically uploaded to my account?

To view E invoicing bills that have been automatically uploaded to portal, follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Click on E-invoice management and then click on Generate/Print E-invoice.
Step 3: Choose voucher type and date range and then click on Load List.
Step 4: Generated E invoice appears in Grey color with IRN and Acknowledgement number.

Why is the E-invoice option missing in BUSY when I want to generate only an e-Invoice?

In Basic Version of BUSY there is not the option of E-Invoice bill option .If you wants to Use the feature of Automatic generation of E-Invoice bill then there is need to Convert from basic to Standard or enterprises and for confirmation of prices please contact our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also share your query at support@busy.in.

Do I need to generate e-invoices daily in BUSY? Is this an automated process?

Yes, You can generate E invoice on daily basis in BUSY. Further, The time limit to generate e invoice for all tax invoices and credit debit notes issued is within thirty days from the date given in the invoice and debit note or credit note.
BUSY provides automatic e invoice facility, you can generate e invoice and will get print on same time.

How many days are allowed between E-Way bill date and actual movement of goods?

There is no specific time limit between the e-way bill date and the actual movement of goods. However, the e-way bill has a validity period that depends on the distance between the starting point and the delivery location. The validity period is calculated from the time of generation of the e-way bill or the entry of the vehicle number, whichever is later

What is the difference between e-invoice QR code and payment QR code in BUSY?

The e-invoice QR code in BUSY is used for generating and storing the IRN (Invoice Reference Number) for the invoice. It is scanned by the government for authentication purposes. On the other hand, the payment QR code is used for scanning and making payments directly. It is not related to the e-invoice QR code and is used for convenience in payment transactions.