Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Change dispatch location for e-invoices in BUSY. Easy way without frequent updates?
To change dispatch location for e-invoices in BUSY, Follow these steps :
Step 1: Enter the sales transactions and then it's saving time Input Transport window will be appear.
Step 2: Then select transaction type as bill from dispatch from.
Step 3: Then Enable dispatch details required.
Step 4: Then mention the dispatch from address and save it.
Why restart system for proper e-invoice generation in BUSY? Any workaround?
A system restart can help in establishing a proper internet connection to generate e-invoices without interruptions to other applications. There may not be any other workaround available, but some guidelines to generate e-invoices in a smooth manner include:
1. Ensure that BUSY Software is updated.
2. Enter all correct details in Masters and Vouchers as well.
3. Experiencing an interrupted internet connection.
Can you help me understand the benefits of e-invoicing in BUSY?
Yes, the benefits of e-invoicing in BUSY is mentioned below:
1. You have no need to visit on Portal.
2. It saves time and reduces manual errors by automating the entire process of E-invoice generation and uploading.
3. It ensures compliance with GST laws.
4. It simplifies the verification of invoices by generating QR codes that can be scanned and validated easily.
Why am I unable to generate an e-waybill even after entering all details? The system says Distance is minimum km?
If you are unable to generate an e-waybill due to error is showing distance issue in km,you can open voucher again and In the transport,please set the distance to 0. After that, generate the e invoice again,and it will automatically fetch the distance based on your PIN code or location, then this error will be removed generate it will be generated successfully.
Why are some of my invoices not showing up for e-invoice generation in Generate /Print e invoice option ?
Find out the reasons for not showing some invoices for e invoice generation in generate/print e invoice option
Step 1 : It can be B2c invoices as e invoice not required for B2C invoices
Step 2 : If you disable e invoice required option in transport details window in voucher then it will not show those invoices to generate e invoice
How can we configure for show E invoice details with QR code in standard sales invoice in BUSY?
To configure for E invoice details and qr code for printing in standard format, follow these steps:
Step 1: Go to Administration then click on configuration tab.
Step 2: Choose the Invoice/Document Printing and select Standard option
Step 3: Click on sales invoice voucher type then specify Y to enable Print E invoice QR Code and Print E invoice IRN/Ack. date and save the configuration.
If the error shows that the 'Bill To Party Location' field is blank when you try to create an E-invoice, follow these steps: Enter the station and pincode in the Account Master. Then, check the station and pincode in the Transport Windows. Enter details in both & generate.
If the bill to party name validation failing even after I have entered more than 3 characters in the party master:
1.If its Shows Minimum 3 Character error Check The Configuration window.
2.Check in Place of Account Name pick by Taking Name.
3.If taking Alias. or account alias is Blank it shows this error.
4.So take name in Place Of Alias.
My E-invoice number is not getting reflected on the PDF generated. What could be the reason and solution for this?
The reason why the invoice number is not gettin reflected on the PFD follow the below mentioned steps:
Step 1: Go to Administration and then Configuration
Step 2: Click on Invoice document printing
Step 3: Click on Standrad and then select the voucher type Sales
Step 4: Look for the option Print E-invoice IRN/Ack.no./Ack.Date
Step 5: Enable that option and save the changes
I am getting an error related to transporter ID/GST number when generating e-invoices. How to resolve this?
To resolve the error related to transporter ID/GST number when generating e-invoices, you need to check and update the transporter details in the software. Make sure that the GST number or transporter ID entered is correct and valid. If the details are incorrect, edit them with the correct information. This should resolve the error and allow you to generate e-invoices successfully.
How to cancel an already generated e-invoice?
To cancel an already generated e-invoice in BUSY, please follow the specified steps.
Step 1 : Click on transactions
Step 2 : Select sale voucher type
Step 3 : CLick on modify, and open that voucher
Step 4 : Cancel that voucher by pressing shortcut key CTRL + X.
Step 5: However, please note that once an e-invoice has been cancelled, it cannot be regenerated.