Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
What do I need to do to see the E invoice acknowledgement number and details in BUSY after generating an e-invoice?
You can see the E invoice acknowledgement number and details in BUSY from below steps.
Step 1: Click on Transactions
Step 2: Then GST Misc Utilities
Step 3: Then E invoice Management
Step 4: Then select the generate and print e invoice, from here can check it.
Additionaly, can create the custom column in the voucher list for acknowledgement number.
When configuring the e-invoice, I am getting an error on the party address. What should I check to fix this?
You should follow below steps to correct error on the party address:
Step 1: Go in party master.
Step 2: Then mention party address properly.
Step 3: Define station and pincode also in given option.
Step 4: Also you can validate party GSTIN and then click on update back and quit so that it will auto define the party address.
What is the process to create a GSP ID for e-invoicing? How is this different from the e-waybill setup?
For creation of GSP id for E-invoicing please follow below mention steps:-
Step 1:- Login E-way bill portal
Step 2:- Registration
Step 3:- For GSP
Step 4:- Verify OTP and then create GSP ID password For Webtel select webtel electrosoft pvt ltd
E-way bill and E-invoicing GSP id password is same for both only difference in configration in BUSY
What all master data for parties needs to be filled in BUSY to ensure their details reflect correctly in E-Invoices?
These are the master data to be filled in proper manner into party master.
1. Party Name.
2. Address should be minimum 3 characters.
3. GSTIN number should be correct and active status.
4. Station and Pincode should be mentioed and correct.
5. Type of Dealer should be registered and select the correct state as per GSTIN number.
I have entered the transport distance but still face issues generating e-invoices. What should I do?
If you are facing a specific error during E invoice generation, please provide more details about the error message or the issue you are encountering so that I can offer more targeted assistance. Further, there is no link for E invoice generation with distance in the transport window, as the distance calculation is typically associated with E-way Bill purposes.
While Generating E-Invoice Bill to location cannot be blank error showing, how to fix it?
To solve this issue, please update below steps :
Step1 : ModiFinancial Year Custom Master Pressing ALT+M on Custom Master, or go to administration menu->Masters->Account->modiFinancial Year mode and select custom that customer master that used in the voucher.
Step 2 ; Now updated Location of Custom under Station Field and also updated pincode number of customer address.
Now try to Generate E-Invoice
My generated e-invoice is showing error incorrect invoice number. How do I fix this?
If it show incorrect invoice number while generating E- invoice follow the below mentioned process to fix it
Open the invoice and check the invoice number
1. In invoice number there should not be used the any special charecters other than / and -
2. Invoice number should not start with zero
3. Maximum charecter for invoice number can be 16
I am still unclear about the e-invoice generation error. Can you explain again?
The e-invoice generation error can occur due to various reasons such as invalid address or UQC (Unit Quantity Code), missing details, or incorrect configuration. It is important to check for any errors and fix them before generating the invoice. If you are still unclear about the specific error, please provide more details so that I can assist you further.
Why am I unable to set multiple location/pincode in billing and shipping addresses?
There is no option In BUSY to mention multiple location in billing shipping address, you can mention only one address in the billing and shipping window.
Step 1:You can mention Address only in party master, And
Step 2:While enter a bill after seleting a party window will appear here you can mention only one shipping address and pincode shipping.
How do I authorize and save an e-invoice in BUSY after generating it?
To authorize and save an e-invoice in BUSY after generating it, follow these steps:
1. Go to the invoice section in BUSY.
2. Click on the generated e-invoice.
3. Select the option to authorize the invoice.
4. After authorizing, click on the save button to save the e-invoice.
By following these steps, you will be able to authorize and save the e-invoice in BUSY.