Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Enter place of supply details for e-invoice in BUSY. Where to enter?
To enter place of supply details for e-invoice in BUSY, you may follow below steps:
Step 1: Open desired voucher.
Step 2: Mention item details.
Step 3: Then proceed for save.
Step 4: A window will appear called transport details.
Step 5: Mention the station (Where you want to supply) and pincode.
Step 6: Save the informtion and proceed.
Remove transporter name and vehicle number from the invoice in BUSY.
To remove the transporter name and vehicle number from the invoice in BUSY,Follow below steps:
Step 1: Open relevant voucher.
Step 2: Then mention required details.
Step 3: Transporter window will appear, press F4 on transporter name.
Step 4: Delete through F8 and go back.
Step 5: Then leave vehicle number field as blank.
Step 6: Save and proceed.
Resolve BUSY errors preventing QR code and acknowledgement number generation.
Follow below steps to resolve the errors which preventing QR code and acknowledgement number generation:
Step 1: Invoice number must be new.
Step 2: Check Invoice on portal,As is it generated previously or not.
Step 3: Ensure there should be no duplicacy in invoice number.
If still issue persists then can share concern on support@busy.in
How do I validate and save the GSP configuration changes I made?
To validation your GSP Id you are using in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on GST / VAT tab and then you will see the option of GSP Configuration click on that and validate the GSP Id.
What details are captured in the e-invoice that is generated through BUSY?
These specific information are recorded in the e-invoice when it is created using the BUSY.
1. IRN Number and QR Code.
2. Ack. No. and Ack. Date.
3. Supply Type, Document No., Place of Supply Document Type and Date.
4. Supplier and Reciver Details with Address.
5. Details of Goods and services with GST.
6. Digitally Signed invoice.
I want to add service item in BUSY what is the process?
If you want to add service item in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Afterwards click on masters
Step 3: Then click on item
Step 4: Then click on add to add item master
Step 5: Afterwards specify name,unit group etc and tax category as service then save the master
What is the process to cancel an e-invoice from the portal? How much time does it take?
To cancel an e-invoice from the portal, you need to follow the cancellation process provided by the portal. The time taken to cancel an e-invoice may vary depending on the portal and its system. It is recommended to check the specific guidelines and instructions provided by the portal for accurate information on the cancellation process and time duration.
How to get the ship-to address to appear on the e-invoice when generating e-way bills in BUSY?
To get the ship to address to appear on the E way bill or e invoice you need to follow these steps:
Step 1: While creating voucher You need to Feed Address and details In Billing shipping details window and save.
Step 2: In Transport window you need to take transaction type Bill to ship to.
How do I access past e-bills and invoices in BUSY when facing difficulties viewing them?
To access past E-invoices in BUSY follow this:
Step 1: Go to transactions menu
Step 2: Then click on GST miscellaneous utilities option
Step 3: Then click on E-invoice management option
Step 4: Then clcik on generate/print E-invoice
Step 5: Open the report and you can view invoices whose E-invoice is already generated
I am getting an error message about location when trying to generate an e invoice in BUSY. What should I do?
If you are getting location error while generating an e invoice in BUSY, then you need to check these steps:
Step 1: Check in your party master if the station field is not blank.
Step 2: Check the place in the transport details window.
Step 3: Check your company location in the e invoice configuration under the GST / VAT tab.