Frequently Asked Questions

To correct a rejected e-invoice in BUSY, you need to identify the reason for rejection mentioned on the government portal. Once you know the reason, you can make the necessary corrections in BUSY and generate a new e-invoice with the correct details. You also have to cancel that voucher in BUSY also along with the e invoice.

If your are facing and UQC error while generating an E-Invoice from BUSY then follow the steps.
 Step 1. Go to Transaction menu then click on GST Misc. Utilities.
 Step 2. Then click on Update HSN SAC Description then define HSN code wise descirption and click on save button to save the descriptoin on HSN code wise.

Invoice generation is done using the alias name rather than the item name. To resolve this, follow these steps: 
 Step 1: Open BUSY. 
 Step 2: Go to Transactions. 
 Step 3: Click on Voucher Type and open it. 
 Step 4: During voucher saving, generate E-invoice and select the Account name as Name, not Alias.

While Revalidating the GSP if it shows an error then follow these steps to solve it: 
Step 1: Ensure that you have entered the correct GSP user ID and Credentials
Step 2: Change the Internet and check
Step 3: Create the GSP user Id and Password once again and validate it. Step 4: Disable the antivirus and then try

Is it mandatory to fill transporter details when generating e-invoice, kindly see the below steps: 
 Step1 : In transporter details currently Pin code and Location needed 
 Step2 : If you other details like GR and RR no you can enter it 
 Step3 : e-invoice requried YES. 
 Step4 : Generate e-invoice. and done

After the enabling the E-invoicing tax return filing process impact change in BUSY 
 Step1 : The e-invoice is generate by BUSY will in reflect e-invoice protal and auto-pupulate in GST portal, in GSTR1 window B2B row.
 Step2 : During the generate file of GSTR1 process a options is given to skip e-invoice Yes or No.

B2C invoices are not converted to e-invoices,the reason in BUSY : 
 Firstly, e-Invoices cannot be created for B2C transactions 
 because these transactions of sales to regular consumers for which no tax credit is claimed. 
 Second, e-invoice generating of B2C transactions in BUSY in transporter details e-invoice required is default is disable .

If you have created E-invoice from BUSY you can check by modify invoice or by following below mention steps:-
 Step 1:- Transaction Tab
 Step 2:- GST Misc. Utilities,
 Step 3:- E-invoice Management,
 Setp 4:- Generate/Print E-invoice
 Select date range invoice and then print E-invoice If E-invoice is not generated you can create E-invoice from there too

You have the option to set Webtal or Pinnacle as your GSP for the E-way bill, or you can choose "Select Automatically" in the GSP Configuration tab. If you select "Select Automatically", you will be able to generate your E-way bill from another ID automatically if there is some server issue in any of one IDs.

To refresh buyer's master data you can follow the steps. 
 Step 1. Place cursor on party master 
 Step 2. Then press Alt + m to open the party master 
 Step 3. Now save the configuration. 
 Step 4. Now resave the voucher. 
 Now the refresh data will reflect in e invoice window