Frequently Asked Questions

Solutions to common issues related to TaxationE Invoice Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Enter place of supply details correctly in BUSY for e-invoice. Where?

Follow below steps to enter place of supply details correctly in BUSY for E-Invoice: 
Step 1: Open relevant voucher.
Step 2: Then enter item details.
Step 3: After it a window will appear nae called transport details.
Step 4: Mention station/To place and pincode in given option.
Step 5: Save the configuration.

What are the different ways to amend an e-invoice?

Once the E invoice has been generated, no modifications or amendments is allowed neither from BUSY nor from the portal. However, you have the option to cancel the E invoice and create a new voucher with an E invoice under a different voucher number. Further, you can seek help from a Chartered Accountant or a tax professional.

What billing scenarios require e-invoicing compliance in BUSY?

In BUSY, e invoicing compliance is typically required for billing scenarios that involve transactions with registered parties and meet specific criteria. The specific scenarios may include:
1.Turnover Threshold: Transactions with registered parties where the turnover for the preceding financial year crosses the specified threshold.
2.Registered Parties: E invoicing compliance is generally applicable to transactions conducted with other registered businesses.

Where is the Select GSP ID option located?

To locate GSP ID option in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on GST / VAT tab and then you will see the option of GSP Configuration if E way bill or E inovoice option is enabled.

When trying to generate an e-invoice, I am prompted to enter transporter details. Is it mandatory to fill this for every invoice?

Is it mandatory to fill transporter details when generating e-invoice, kindly see the below steps: 
Step1 : In transporter details currently Pin code and Location needed
Step2 : If you other details like GR and RR no you can enter it
Step3 : e-invoice requried YES.
Step4 : Generate e-invoice. and done

What will be the impact of enabling E-Invoicing in BUSY on my tax return filing process? Will it auto-populate data?

After the enabling the E-invoicing tax return filing process impact change in BUSY 
Step1 : The e-invoice is generate by BUSY will in reflect e-invoice protal and auto-pupulate in GST portal, in GSTR1 window B2B row.
Step2 : During the generate file of GSTR1 process a options is given to skip e-invoice Yes or No.

My BC invoices are not getting converted to e-invoices. What could be the reason in BUSY?

B2C invoices are not converted to e-invoices,the reason in BUSY : 
Firstly, e-Invoices cannot be created for B2C transactions
because these transactions of sales to regular consumers for which no tax credit is claimed.
Second, e-invoice generating of B2C transactions in BUSY in transporter details e-invoice required is default is disable .

What should I do if the e-invoice I generated is not reflecting in my BUSY software?

If you have created E-invoice from BUSY you can check by modify invoice or by following below mention steps:-
Step 1:- Transaction Tab
Step 2:- GST Misc. Utilities,
Step 3:- E-invoice Management,
Setp 4:- Generate/Print E-invoice
Select date range invoice and then print E-invoice If E-invoice is not generated you can create E-invoice from there too

Should I have set Webtal or Pinnacle as the default for Eway bill Generation in BUSY?

You have the option to set Webtal or Pinnacle as your GSP for the E-way bill, or you can choose "Select Automatically" in the GSP Configuration tab. If you select "Select Automatically", you will be able to generate your E-way bill from another ID automatically if there is some server issue in any of one IDs.

how to Refresh buyer's master data to reflect changes in the e-invoice window in BUSY.

To refresh buyer's master data you can follow the steps. 
Step 1. Place cursor on party master
Step 2. Then press Alt + m to open the party master
Step 3. Now save the configuration.
Step 4. Now resave the voucher.
Now the refresh data will reflect in e invoice window
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