Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

Generate invoice but error. Bill-to location should be max characters. How to resolve?

Follow below steps to resolve the error of bill-to location should be max 3 characters while generating e-invoice: 
Step 1: Go in desired party master.
Step 2: Define the address properly.
Step 3: Mention the station and pincode in give field.
Step 4: Save the mastr.
Step 5: Proceed for generation.

what are the mandatory feilds ar required while generating e invoice?

The mandatory feilds are required while generating e invoices,you can check these things:
1:In party master,Pincode and location should be mentioned,
2:Address should be minimum 3 characters,
3:In Billing shipping window,location pincode should be correctly mention,
4:In Transporter window,station and Pincode should be mentioned,
5:GSTIN should be correctly mentioned in Party Master,
6:UQC should be mentioned,

How often does BUSY release updates for the e invoicing module?

In the current release of BUSY you can generate e invoices and if any updations in the e invoice regulations then it will update in BUSY.
However, BUSY is updated with new features periodically. The frequency of updates may vary, but the software is regularly updated to keep adding new features to enhance your experience and performance.

Generating consolidated e-invoice for multiple invoices in BUSY. Process?

Generating multiple e-invoice for BUSY. Process? 
Step1: Go to transaction section.
Step2: Find GST misc. utilities option
Step3: Select on e-invoice management.
Step4:Click Generate/Print e-invoice, select on automatic.
Step5: select the voucher and mention the date range of e-invoice generate
Step6: load the list and press on Generate e-invoice F12.

Are there any specific GST rules I need to follow while creating e-invoices?

Yes, there are some specific rule you need to follow that is mentioned below:
1. Invoicing under GST denotes electronic invoicing defined by the GST law.
2. GST-registered businesses must generate e invoice for Business-to-Business (B2B) transactions
3. From 1st of August, If the party's turnover exceeds 5crores in any financial year(from 2017-2018),its mandatory to generate E-invoice.

Checking if e-invoicing enabled for account in BUSY. How to confirm?

To enable e-invocing bill generation in BUSY, 
Step1: Go to administration menu.
Step2: Select on configuration and click on feature and options
Step3: Click on GST/VAT
Step4: Enable the e-invoice bill generation option
Step5: configure GSP Configuration
Step 6: Enable from Voucher Series Configuration " Generate E-invoice bill after saving"

When I regenerate an e-invoice with the same details, it says the IRN already exists. How can I regenerate the same invoice?

When regenerate e-invoice it say IRN no already exist.
Kindy the follow the step below :
Step1 : IRN no already already exist alart show that means the vouchor no. is already exist on e-invoice portal
Step2 : E-invoice will not regenerate .
Step3 : Generate the e-invoice on next voucher no. with same details.

Why is the HSN description on my e-invoice truncated, and how can I increase the space for item details in BUSY?

The HSN (Harmonized System of Nomenclature) description limit is 30 characters in BUSY, and it cannot be increased. To mention this, you need to follow this process: 
Step 1: Go to Administration, then click on Miscellaneous Data Entry option.
Step 2: Then Select Update HSN/SAC Descriptions.
Now you can update it accordingly.

I am unable to enter the vehicle number or transporter ID while generating the e-invoice. What are the mandatory fields?

The mandatory fields for generating an e-invoice: 
1.E-invoice is applicable only for B2B invoices
2. GST No.,place and pincode in Party masters
3. UQC for E-invoice define in unit masters
4. tax category and correct HSN code in Item masters
5. Select sub type and transaction type in Transportation window

Why is E-invoice getting activated in BUSY when I try to generate invoices? How can I deactivate it?

If you want to deactivate E-invoice feature in BUSY you can follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on features and option
Step 4: Afterwards click on GST/VAT
Step 5: Then select E-invoice required option as N To deactivate or disable this feature then save the configuration