Frequently Asked Questions

Yes, there are some specific rule you need to follow that is mentioned below:
1. Invoicing under GST denotes electronic invoicing defined by the GST law. 
2. GST-registered businesses must generate e invoice for Business-to-Business (B2B) transactions
3. From 1st of August, If the party's turnover exceeds 5crores in any financial year(from 2017-2018),its mandatory to generate E-invoice.

To enable e-invocing bill generation in BUSY, 
 Step1: Go to administration menu.
 Step2: Select on configuration and click on feature and options 
 Step3: Click on GST/VAT 
 Step4: Enable the e-invoice bill generation option 
 Step5: configure GSP Configuration 
 Step 6: Enable from Voucher Series Configuration " Generate E-invoice bill after saving"

When generating an e-invoice, if you encounter an error stating that Invalid E-Invoice Bill To Location, follow the steps below to resolve it:
Step 1: Ensure that you have mentioned the proper party location in the account master and in the transporter window.
Step 2: Check whether any special characters are entered in the account master.

In cash sale billing, the user is not required to generate an E-invoice because it involves unregistered parties, i.e., B2C transactions. E-invoices are only required for B2C billing. 
 If the issue persists, please contact our 24/7 centralized customer support at 8282828282 or 1140964096. For further assistance, you can also email us at Support@busy.in.

For GSP id and password registration please follow below mention steps:-
 Step 1:- Login E-way bill portal
 Step 2:- Registration
 Step 3:- Select For GSP
 Step 4:- Verify OTP and add GSP id and password by selecting GSP webtel electrosoft pvt ltd
 And same id password enter in BUSY GSP configration in GST/VAT module

Step1: Need to ensure that the party location entered in the party master.
 Step2: Modify the party masters ensure that pin code and station entered 
 Step3: Also need to enter the place and pin code in the transportation details of the invoice. 
 Step 4: Add in company menu edit company location Delhi

To resolve the invoice required issue you need to follow these steps: 
 Step 1: While creating invoice in transport window E invoice required option yes Then save. 
 Step 2: After saving voucher window will appear Do you want to generate E invoice you need to yes and proceed for e invoice generation.

When asking about e-invoicing issues, it is helpful to have the following information ready:
Step 1 : Details of the specific issue or error message encountered
Step 2 : GSP ID configuration status
Step 3 : Information about the invoice or bill in question
Step 4 : Any relevant technical details or steps taken before the issue occurred

To enable e-invoices in BUSY , follow the below steps:
1: Open a BUSY company and select Administration
2: Under Administration, select Configuration
3: Under configuration, select features options
4: Under features options, select GSTVAT
5: Under GST VAT there is option E invoice required enabled it.
6. after that entered GSP details with ID and password then save configuration.

To cancel an IRN or E Invoice in BUSY, you can follow these steps:
Step 1: Open that voucher which E invoice you want to cancel.
Step 2: Click on cancel button located on top right corner or press ALT+X.
Step 3: Set Y on cancel E invoice on Govt portal and mention reason and remarks.