Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
How do I shift from manual invoicing to e-invoicing in BUSY, and what configurations are needed?
To enable e-invocing bill generation in BUSY,
Step1: Go to administration menu.
Step2: Select on configuration and click on feature and options
Step3: Click on GST/VAT
Step4: Enable the e-bill generation option
Step5: configure GSP Configuration
Step 6: Enable from Voucher Series Configuration " Generate E-invoice after saving"
My e-invoices are showing incorrect or invalid document numbers, how do I correct this?
To correct the incorrect or invalid document numbers on your invoices you need to check the following:
1. There should not use Special charecters other than /and - in invoice number
2. Invoice number should not start with zero
3. Invoice number should be maximum 16 charecters
Correct the invoice number and the issue will be resolved
Can we configure or create GSP id from portal without OTP for e-invoice?
No, we need to send OTP and verify for creating GSP Id on portal through GSP id you can generate E-way bill through BUSY Software as per the portal and OTP process provided by portal to ensure the security and authenticity of the process. It helps to verify the identity of the person.
How to Do e-invoicing configuration in BUSY software. What steps should be taken?
To enable e-invoicing bill generation in BUSY,
Step 1: Go to the administration menu.
Step 2: Select configuration and click on feature and options
Step 3: Click on GST/VAT
Step 4: Enable the e-invoice bill generation option
Step 5: configure GSP Configuration
Step 6: Enable from Voucher Series Configuration Generate E-invoice bill after saving.
What should I do if I encounter an error while validating GSP
If you face an error while validating GSP, follow these steps
Log in to the Eway Bill portal.
Click on GSP, freeze the old GSP ID, and create a new GSP.
Enter the new GSP details in the BUSY GSP Setting Configuration.
If the issue persists, disable antivirus or firewall temporarily, or try changing the internet connection.
How do I verify the details in an einvoice before generating it?
To verify the details in an einvoice before generating it in BUSY, you need to double-check the information on the sales invoice to ensure accuracy and completeness like GSTIN of supplier and recipient, address of both the party involved in the transaction etc. Verify that all relevant details are included and correctly calculated.
Is there any user guide or documentation available for E-Invoicing?
Yes, there are many tutorials available for E-invoicing in BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.
Is there online documentation available for e-invoicing process in BUSY?
Yes, there are many tutorials available for E-invoicing in BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.
how do we generate E-invoice of Rent invoice in BUSY
For Generate E-invoice of Rent invoice please follow these steps:
1. Create Item name of rent in service tax category
2. Take Unit N.A.
3. Pass sale voucher and mention specific detail in transport window like station and pin code
4. Then Enable e-invoice required yes and generate e-invoice
IRP invalid Date show, what to do?
If the IRP invalid date shows, you need to check the reasons. You need to check the IRP invalid date. For this, you need to check if there is no voucher number generated on that voucher number with a different date. This happened in the case of credit notes with and without it.