Frequently Asked Questions

To generate e-invoice in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Feature and Options and choose GST or VAT.
Step 3: Enable E-Invoice required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-Invoicing in the Voucher Series Configuration.

If the IRP invalid date shows, you need to check the reasons. You need to check the IRP invalid date. For this, you need to check if there is no voucher number generated on that voucher number with a different date. This happened in the case of credit notes with and without it.

The buyer's details and ship to details can be different but if you want both to be same then you can edit the ship to details in billing shipping window. In BUSY, you can generate export invoice by selecting the sale type of export and also generate the e invoice of it.

While Generate E Invoice if Error Showing Bill to Party Location see the flowing Stel
Step :1 in Sale Bill Screen go to party tab and press alt+m
Step:2 in Party Master Windows fillup party address station and pin code
Step :3 in Transport Details Windows fillup paty station and pincode then click on save

GST Number address will not automatically updated: we can update by following steps:
Step1: Go to administration, select masters
Step2: Click on account and click on modify
Step3: Select the party which wants to modify
Step4: And change the GST number
Step5: Or select the party master pressing ALT-M short key and modify GST number Party section.

To successfully generate an e-invoice while creating a credit note from BUSY, follow these steps.
 1. Mention the correct original voucher number.
 2. Select Credit note issued against sale as the GST nature.
 3. Define the Reason of Credit Note.
 4. Differernce amount of credit note.
 5. Mention the nature of transaction.

To generate Payment reminders in BUSY:
Step 1 : Click on print/email/sms
Step 2 : Outstanding analysis
Step 3 : Payment reminders 
To generate E-invoice in BUSY:
Step 1: CLick on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST
Step 5 : Enable E-invoice configure it
Step 6 : Create invoice and generate E-invoice

If you have generated an e-invoice through your portal and are trying to generate another one with the same number in your BUSY,so you will receive a duplicate IRN error, because an e-invoice cannot be generated with the same document number. You will need to generate it with a different invoice number.

There is no provision in BUSY to set invoice value limit for e-invoice 
 As per the government instructions if your turnover is more than 5 crore in that case its mandatory to generate e-invoice if you are entering a transaction against a GSTIN registered dealer or in case of export bill

To error-recepient should be SEZ for transaction SEZWOP aries if you have select the sale Type in sales invoice entry as SEZ taxable or SEZ zero rate and if you have select the local party that belong to same states. 
solutions : Select the central party to generate e-invoice for SEZ transaction