Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
How to copy configurations for E-Way Bill to apply for E-invoice in BUSY?
There is no need is required or no need to copy the configuration of e-way bill for e-invoice
Point1: If e-way configuration is done
Point2: Then in BUSY it just only need to enable the e-invoice in configuration
Point3: In invoice we can generate e-way bill within e-invoice, Yes
Are there any prerequisites or other settings needed to generate e-invoices?
Yes, there are some prerequisites in BUSY before start creating E-invoice.
1. BUSY model should be Standard or Enterprise
2. BLS should be active
3. GSP Id and Password should be created and entered in BUSY
4. E-invoice should be enabled on GST portal
5.E-invoice configuration should be done in BUSY
How can I generate e-invoices using BUSY's API?
To generate E-Invoice from BUSY, you need to:
Step 1 : login to gst portal
Step 2 : click on dashboard
Step 3 : view profile
Step 4 : manage API access
Step 5 : Once registered, you can use the API to send invoice data to BUSY and generate e-invoices programmatically.
I am not able to see my business details in the e-invoice. Why?
If you are not able to see your business details in the e invoice you can follow below steps:
Step 1: Go to company menu and select edit company option.
Step 2: In edit company option you can mention all details releated to business.
Step 3: Click on save button to save the details.
How can I resolve EInvoice error in BUSY. Is there any toubleshoot?
To resolve invoice generation errors in BUSY, follow these steps:
Step 1: Ensure that BUSY Software is updated.
Step 2: Enter all correct details in Masters and Vouchers.
Step 3: Experiencing an interrupted internet connection.
Step 4: If any errors or restrictions are encountered, contact our customer support for further assistance.
I deleted an invoice in BUSY but it still shows in the returns on the GST portal. Why is the deleted invoice still visible and how can I remove it?
after Generate Einvoice it automatic post in GST portal if you want to delete then
Step :1 Login the Company
Step:2 Go to Transactions Sales Modify Select Voucher Series then select Voucher no
Step:3 Click on Cancel option and select cancel reson
Step:4 then Click on Cncel Einvoice on Govt portal ok
I'm attempting to generate an E-Invoice for a service bill, but I'm receiving an error of UQC. How can I troubleshoot and resolve this?
While generating the e invoice for the service then UQC should be NA in the service item.
Pls follow the below steps ;
Step 1: Click on Administration
Step 2: Then select the service unit
Step 3: Then open in modify mode
Step 4: Add the UQC for service e invoice
Why is the bill to party location field showing blank when I try to create an invoice? How can I populate it?
If the error shows that the 'Bill To Party Location' field is blank when you try to create an E-invoice, follow these steps:
1.Enter the station and pincode in the Account Master.
2.Then, check the station and pincode in the Transport Windows.
3.Enter details in both & generate.
I keep getting errors that my GST number is invalid when trying to generate invoices. How do I correct this?
To Correct The Error of an Invalid GST no you need to Follow these steps:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Click on Features/Options.
Step 4: Select GST/VAT check unnecessary space remove gst no and copy from gst portal then paste in GSTIN in Gst Details.
Why am I unable to generate an e invoice even after unit mater error issue is showing?
If you are unable to generate an e-nvoice error showing Unit related, you have to Open the unit master and mention the UQC for the E-invoice,then click OK to resolve the error.It is mandatory to mention UQC as per government rule.Now you can generate e invoice it will be generated successfully.