Frequently Asked Questions

There is no need is required or no need to copy the configuration of e-way bill for e-invoice 
 Point1: If e-way configuration is done 
 Point2: Then in BUSY it just only need to enable the e-invoice in configuration 
 Point3: In invoice we can generate e-way bill within e-invoice, Yes

Yes, there are some prerequisites in BUSY before start creating E-invoice.
 1. BUSY model should be Standard or Enterprise
 2. BLS should be active 
 3. GSP Id and Password should be created and entered in BUSY
 4. E-invoice should be enabled on GST portal
 5.E-invoice configuration should be done in BUSY

To generate E-Invoice from BUSY, you need to:
 Step 1 : login to gst portal
 Step 2 : click on dashboard
 Step 3 : view profile
 Step 4 : manage API access
 Step 5 : Once registered, you can use the API to send invoice data to BUSY and generate e-invoices programmatically.

If you are not able to see your business details in the e invoice you can follow below steps:
Step 1: Go to company menu and select edit company option.
Step 2: In edit company option you can mention all details releated to business.
Step 3: Click on save button to save the details.

To resolve invoice generation errors in BUSY, follow these steps:
 Step 1: Ensure that BUSY Software is updated.
 Step 2: Enter all correct details in Masters and Vouchers.
 Step 3: Experiencing an interrupted internet connection.
 Step 4: If any errors or restrictions are encountered, contact our customer support for further assistance.

after Generate Einvoice it automatic post in GST portal if you want to delete then 
Step :1 Login the Company
Step:2 Go to Transactions Sales Modify Select Voucher Series then select Voucher no 
Step:3 Click on Cancel option and select cancel reson 
Step:4 then Click on Cncel Einvoice on Govt portal ok

While generating the e invoice for the service then UQC should be NA in the service item.
 Pls follow the below steps ;
 Step 1: Click on Administration
 Step 2: Then select the service unit
 Step 3: Then open in modify mode
 Step 4: Add the UQC for service e invoice

If the error shows that the 'Bill To Party Location' field is blank when you try to create an E-invoice, follow these steps: 
 1.Enter the station and pincode in the Account Master. 
 2.Then, check the station and pincode in the Transport Windows. 
 3.Enter details in both & generate.

To Correct The Error of an Invalid GST no you need to Follow these steps:
 Step 1: Go to Administration.
 Step 2: Select Configuration.
 Step 3: Click on Features/Options.
 Step 4: Select GST/VAT check unnecessary space remove gst no and copy from gst portal then paste in GSTIN in Gst Details.

If you are unable to generate an e-nvoice error showing Unit related, you have to Open the unit master and mention the UQC for the E-invoice,then click OK to resolve the error.It is mandatory to mention UQC as per government rule.Now you can generate e invoice it will be generated successfully.