Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

How to Do e-invoicing configuration in BUSY software. What steps should be taken?

To enable e-invoicing bill generation in BUSY, 
Step 1: Go to the administration menu.
Step 2: Select configuration and click on feature and options
Step 3: Click on GST/VAT
Step 4: Enable the e-invoice bill generation option
Step 5: configure GSP Configuration
Step 6: Enable from Voucher Series Configuration Generate E-invoice bill after saving.

What should I do if I encounter an error while validating GSP

If you face an error while validating GSP, follow these steps
Log in to the Eway Bill portal.
Click on GSP, freeze the old GSP ID, and create a new GSP.
Enter the new GSP details in the BUSY GSP Setting Configuration.
If the issue persists, disable antivirus or firewall temporarily, or try changing the internet connection.

How do I verify the details in an einvoice before generating it?

To verify the details in an einvoice before generating it in BUSY, you need to double-check the information on the sales invoice to ensure accuracy and completeness like GSTIN of supplier and recipient, address of both the party involved in the transaction etc. Verify that all relevant details are included and correctly calculated.

Is there any user guide or documentation available for E-Invoicing?

Yes, there are many tutorials available for E-invoicing in BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.

Is there online documentation available for e-invoicing process in BUSY?

Yes, there are many tutorials available for E-invoicing in BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.

how do we generate E-invoice of Rent invoice in BUSY

For Generate E-invoice of Rent invoice please follow these steps: 
1. Create Item name of rent in service tax category
2. Take Unit N.A.
3. Pass sale voucher and mention specific detail in transport window like station and pin code
4. Then Enable e-invoice required yes and generate e-invoice

IRP invalid Date show, what to do?

If the IRP invalid date shows, you need to check the reasons. You need to check the IRP invalid date. For this, you need to check if there is no voucher number generated on that voucher number with a different date. This happened in the case of credit notes with and without it.

How can I generate an e-invoice?

To generate e-invoice in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Feature and Options and choose GST or VAT.
Step 3: Enable E-Invoice required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-Invoicing in the Voucher Series Configuration.

IRP date invalid while Einvoice?

If the IRP invalid date shows, you need to check the reasons. You need to check the IRP invalid date. For this, you need to check if there is no voucher number generated on that voucher number with a different date. This happened in the case of credit notes with and without it.

How do I cancel an IRN that has been generated wrongly in BUSY? What is the process?

To cancel an IRN or E Invoice in BUSY, you can follow these steps:
Step 1: Open that voucher which E invoice you want to cancel.
Step 2: Click on cancel button located on top right corner or press ALT+X.
Step 3: Set Y on cancel E invoice on Govt portal and mention reason and remarks.