Frequently Asked
Questions

Q: How can I generate an e-invoice?

To generate e-invoice in BUSY, please follow these steps: Step 1: Go to Administration and then click on Configuration. Step 2: Select Feature and Options and choose GST or VAT. Step 3: Enable E-Invoice required option and then click on configure and specify the from Place and Pincode. Step 4: Enable E-Invoicing in the Voucher Series Configuration.

Q: IRP date invalid while Einvoice?

If the IRP invalid date shows, you need to check the reasons. You need to check the IRP invalid date. For this, you need to check if there is no voucher number generated on that voucher number with a different date. This happened in the case of credit notes with and without it.

Q: How can I generate e-invoices using BUSY's API?

To generate E-Invoice from BUSY, you need to: Step 1 : login to gst portal Step 2 : click on dashboard Step 3 : view profile Step 4 : manage API access Step 5 : Once registered, you can use the API to send invoice data to BUSY and generate e-invoices programmatically.

Q: Invoice value limit for e-invoices in BUSY. How to generate for invoices above Rs lakh?

There is no provision in BUSY to set invoice value limit for e-invoice As per the government instructions if your turnover is more than 5 crore in that case its mandatory to generate e-invoice if you are entering a transaction against a GSTIN registered dealer or in case of export bill

Q: Showing error E-invoice could not be generated .Reson- Recepient should be SEZ for transaction SEZWOP

To error-recepient should be SEZ for transaction SEZWOP aries if you have select the sale Type in sales invoice entry as SEZ taxable or SEZ zero rate and if you have select the local party that belong to same states. solutions : Select the central party to generate e-invoice for SEZ transaction

Q: I'm trying to generate an e invoice but there is a difference between the buyer's details and ship-to details. How do I handle this for export without payment?

The buyer's details and ship to details can be different but if you want both to be same then you can edit the ship to details in billing shipping window. In BUSY, you can generate export invoice by selecting the sale type of export and also generate the e invoice of it.

Q: When generating an invoice, I get an error about bill to party location. How can I add the required location details to fix this?

While Generate E Invoice if Error Showing Bill to Party Location see the flowing Stel Step :1 in Sale Bill Screen go to party tab and press alt+m Step:2 in Party Master Windows fillup party address station and pin code Step :3 in Transport Details Windows fillup paty station and pincode then click on save

Q: When I try to change the shipping address and pin code, the registered GST number address does not update. What should I do?

GST Number address will not automatically updated: we can update by following steps: Step1: Go to administration, select masters Step2: Click on account and click on modify Step3: Select the party which wants to modify Step4: And change the GST number Step5: Or select the party master pressing ALT-M short key and modify GST number Party section.

Q: What all invoice details do I need to enter in BUSY before I can successfully generate an e-credit note against that invoice?

To successfully generate an e-invoice while creating a credit note from BUSY, follow these steps. 1. Mention the correct original voucher number. 2. Select Credit note issued against sale as the GST nature. 3. Define the Reason of Credit Note. 4. Differernce amount of credit note. 5. Mention the nature of transaction.

Q: How can I set up automatic reminders for invoicing and payments in BUSY?How do I generate an e-invoice in BUSY?

To generate Payment reminders in BUSY: Step 1 : Click on print/email/sms Step 2 : Outstanding analysis Step 3 : Payment reminders To generate E-invoice in BUSY: Step 1: CLick on administration Step 2 : Configuration Step 3 : Features and options Step 4 : GST Step 5 : Enable E-invoice configure it Step 6 : Create invoice and generate E-invoice

Find Solutions to Common Issues Related to taxation - e invoice generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I generate an e-invoice?

To generate e-invoice in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Feature and Options and choose GST or VAT.
Step 3: Enable E-Invoice required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-Invoicing in the Voucher Series Configuration.

IRP date invalid while Einvoice?

If the IRP invalid date shows, you need to check the reasons. You need to check the IRP invalid date. For this, you need to check if there is no voucher number generated on that voucher number with a different date. This happened in the case of credit notes with and without it.

How can I generate e-invoices using BUSY's API?

To generate E-Invoice from BUSY, you need to:
 Step 1 : login to gst portal
 Step 2 : click on dashboard
 Step 3 : view profile
 Step 4 : manage API access
 Step 5 : Once registered, you can use the API to send invoice data to BUSY and generate e-invoices programmatically.

Invoice value limit for e-invoices in BUSY. How to generate for invoices above Rs lakh?

There is no provision in BUSY to set invoice value limit for e-invoice 
 As per the government instructions if your turnover is more than 5 crore in that case its mandatory to generate e-invoice if you are entering a transaction against a GSTIN registered dealer or in case of export bill

Showing error E-invoice could not be generated .Reson- Recepient should be SEZ for transaction SEZWOP

To error-recepient should be SEZ for transaction SEZWOP aries if you have select the sale Type in sales invoice entry as SEZ taxable or SEZ zero rate and if you have select the local party that belong to same states. 
solutions : Select the central party to generate e-invoice for SEZ transaction

I'm trying to generate an e invoice but there is a difference between the buyer's details and ship-to details. How do I handle this for export without payment?

The buyer's details and ship to details can be different but if you want both to be same then you can edit the ship to details in billing shipping window. In BUSY, you can generate export invoice by selecting the sale type of export and also generate the e invoice of it.

When generating an invoice, I get an error about bill to party location. How can I add the required location details to fix this?

While Generate E Invoice if Error Showing Bill to Party Location see the flowing Stel
Step :1 in Sale Bill Screen go to party tab and press alt+m
Step:2 in Party Master Windows fillup party address station and pin code
Step :3 in Transport Details Windows fillup paty station and pincode then click on save

When I try to change the shipping address and pin code, the registered GST number address does not update. What should I do?

GST Number address will not automatically updated: we can update by following steps:
Step1: Go to administration, select masters
Step2: Click on account and click on modify
Step3: Select the party which wants to modify
Step4: And change the GST number
Step5: Or select the party master pressing ALT-M short key and modify GST number Party section.

What all invoice details do I need to enter in BUSY before I can successfully generate an e-credit note against that invoice?

To successfully generate an e-invoice while creating a credit note from BUSY, follow these steps.
 1. Mention the correct original voucher number.
 2. Select Credit note issued against sale as the GST nature.
 3. Define the Reason of Credit Note.
 4. Differernce amount of credit note.
 5. Mention the nature of transaction.

How can I set up automatic reminders for invoicing and payments in BUSY?How do I generate an e-invoice in BUSY?

To generate Payment reminders in BUSY:
Step 1 : Click on print/email/sms
Step 2 : Outstanding analysis
Step 3 : Payment reminders 
To generate E-invoice in BUSY:
Step 1: CLick on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST
Step 5 : Enable E-invoice configure it
Step 6 : Create invoice and generate E-invoice

Frequently AskedQuestions