Frequently Asked Questions

E-invoice is used for every B2B transaction if party crossed the limit of 5 cr. from any of financial year i.e. from 2017-18 to 2022-23. 
 Eway bill or E-bill is required when send goods through transportation or invoice value amount is Rs. 1,00,000 for Delhi and for interstate Rs. 50,000.

To find the e-invoice and e-way bill option in BUSY,Follow these Steps : 
 Step 1: Go to administration menu. 
 Step 2: Then click on Configuration. 
 Step 3: then click on Feature/option and then Click on GST/VAT option. 
 Setp 4: Then enable E-way bill Required and E-invoice Required.

To ensure that your product details are reflected correctly in the e-invoice you should follow the below mentioned steps : 
You need to update HSN description 
Step 1: Go to Administration and then Miscelleneous data entry 
Step 2: Click on Update HSN/SAC description
Step 3: Update the description and Save the changes

There is no additional cost to activate the feature of E-invoice and E-way bill in BUSY, but make sure your BLS (BUSY License Subscription) should be active for use these features.
 And please provide more details about which GST return file you have generate from BUSY which shows the advanced payment.

To verify an invoice using the Acknowledgement number or IRN number, visit the e-invoice site as there is no other available option in BUSY to check invoices with particular IRN or Acknowledgement number. 
Further, you can review the E-invoice audit report to identify invoices for which e-invoices have not been generated.

If you are not able to see your business details in the e invoice you can follow below steps:
Step 1: Go to company menu and select edit company option.
Step 2: In edit company option you can mention all details releated to business.
Step 3: Click on save button to save the details.

To resolve invoice generation errors in BUSY, follow these steps:
 Step 1: Ensure that BUSY Software is updated.
 Step 2: Enter all correct details in Masters and Vouchers.
 Step 3: Experiencing an interrupted internet connection.
 Step 4: If any errors or restrictions are encountered, contact our customer support for further assistance.

If you want disable e-invoice generation in BUSY please follow these steps:
1. Go in Administration then go in configuration 
2. Then Go in Features/options then GST/VAT
3. Then E-invoice Required No and save 
If your firm turnover 5 crore or more than 5 crore then it is mandatory to generate e-invoice

To Find GSP ID in BUSY Follow these steps : 
Step 1: Go to Administration then select Configuration. 
Step 2: Then select a feature & option. 
Step 3: Then select GST VAT & then check the GSP configuration. 
Step 4: Check the same as you have mentioned correct or not.

Once an e invoice is generated, the date cannot be changed. If there is a need to change the date, the invoice must be cancelled. Subsequently, a new invoice with a different voucher number should be created, and then e invoice can be generated again with the correct voucher date.