Frequently Asked Questions

E invoices cannot be modified once generated. To rectify or change incorrect data entries, the existing E invoice needs to be canceled. Subsequently, a new voucher with an E invoice can be created, assigning it a different document number.
 Note- E invoice cancellation time limit is 24 hours

The mandatory details in the party master for the E-invoice to generate automatically are.
 Step 1. The party address should be a minimum of 3 characters.
 Step 2. Station name and Pincode should be menitoned in the party master.
 Step 3. A valid GSTIN number should be menioned.

To find invoice generation or e-invoicing options in BUSY, Follow these steps : 
 Step 1: Go to Administration menu 
 Step 2: Then click on Configuration and then select features and options. 
 Step 3: Click on GST/VAT option.
 Step 4: Then enable e-way bill/e-invoice required option.

If e-invoice is successfully generated from BUSY,then it is uploaded to e-invoice portal and you can also check e-invoice deatils in voucher in BUSY after generation.But if it is not reflecting on portal,check internet connection or relogin portal and check e-invoice generated,if still same issue,please contact on portal

Possible reasons if some fiels missing in auto genertaed may be due to incomplete voucher entry or if entred wrong entries or selected incorrect tax type.
So before generating e-invocie must check all details to cross check like party,items and tax type and check possible errors before generating e-invoice

To resolve this error of Bill from party address 1 cannot be blank you can follow the steps. 
 Step 1. Go to company menu click 
 Step 2. Edit company click 
 Step 3. Then Fill company address in address field 
 The error will resolved now

There are different reports available for viewing E-invoice information:
 Step 1: Go to Transaction Menu 
 Step 2: Click on Gst Misc. Utilities
 Step 3: Then click on E-invoie Management option 
 Step 4: Here, You can access the E-invoice Generation/Print Report and the E-invoice Audit Report

The E-Invoice integration in BUSY allows for the automatic generation of invoices and their integration with the government's GST portal. It involves configuring the software with GSP credentials, generating invoices with unique IRN numbers and QR codes, and uploading them to the GST portal for verification and approval.

To correct the error of bill to party location, you may follow below steps:
 Step 1: Press ALT+M in the name of billing party.
 Step 2: In bottom of account master there's an option of Station and pincode.
 Step 3: Mention station name and pincode then save.

To login to the e-invoicing portal integrated with BUSY, you need to use the login credentials provided by the portal. These credentials are separate from your BUSY login. You can access the e-invoicing portal by entering the login ID and password provided to you by the portal.