Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
I want to create an invoice for a customer but it is giving an error for party location. What is the minimum length for bill to party location and how can I update it?
While make Einvoice if Come Error Minimum Length or Bill party Location Error See Flowing Step
Step :1 in Sale Bill Screen go to party tab and press alt+m
Step:2 in Party Master Windows fillup party full address station and pin code and click on Save
When trying to create an e-invoice, I am asked for a GST number but cannot find where to enter it. What should I do?
Where to enter Gst number in BUSY, kindly follow the step:
Step1 : Go to adminisitration menu.
Step2 : Click on Configurations option.
Step3 : Select features and options.
Step4 : Select GST/VAT
Step5 : And enter Gst No,save.
Is there a way to preview or re-check bills before generating An E invoice for them in BUSY? I want to avoid errors.
Yes, BUSY provide a preview option before generating an E-Invoice in which you can check the errors and correct them before generating.Also for errors- checking in BUSY there is button of "Check possible error" in which you can check the error and correct it.
The invoice I made on the portal has a different enclosement number than in BUSY. How do I cancel it?
For Cancel voucher you need to select voucher and press control X for cancel voucher.
There will be window appear of do you want to cancel voucher from portal also you need to yes that option and select reason and mention in remarks.
What to fill in the address field for e-invoice generation in BUSY when it says it cannot be blank?
For the generation of E invoice when address cannot be blank showing you need to check these points:
1: Check party master and mention station and pincode then save.
2: In Transport details also mention Station and pincode.
After checking proceed for E invoice.
While generating an e invoice in BUSY the supplier and receiver information are blank. What should i do?
If the supplier and receiver information are blank while generating an e invoice in BUSY, then you need to check your company's informat by going to Edit Company. And to check receiver information you need to check the party master and correct the information.
How do I activate e-Invoicing in BUSY?
To activate e-Invoicing in BUSY, you need to update your software to the latest version. Then, go to the Configuration menu and select the e-Invoicing option. Enter your GSTIN and other required details. Once done, you will be able to generate e-Invoices in BUSY.
The e-invoice format is different from my regular invoice format. How can I make them match?
As E-Invoice is government based document you can not change the format of E-Invoice , further if you want to customise your regular invoice then you can mail us on our official mail support@busy.in Note: Format desiging will be chargeable services at our end.
How to add freight charges to an invoice in BUSY to match values when generating e-invoice?
To Add freight charges to an invoice in BUSY to mactch value you need to create Invoice:
Step 1: Create voucher mention all details.
Step 2: While generation e invoice Treat invoice value as Taxable value option yes and proceed for e invoice generation.
I generated e-invoice on the wrong voucher by mistake. How do I cancel it?
To cancel voucher with E invoice you can follow the bellow steps:
Step 1: Open transaction and press ctrl/alt+x then mention narration for cancellation
Step 2: Prompt will appear for cancel E invoice from Governmen portal mention yes
Step 3: Mention reason and remarks then ok