Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
I'm unable to login to the e-invoice portal, can you help?How do I generate an e-way bill in BUSY?
If you facing difficulties logging into the E invoice portal, please ensure to check your internet connectivity, verify your portal login credentials, and if there are any technical issues on the portal, try logging in again after some time.
To generate E way Bill in BUSY, follow the below steps:
Step 1: Go to transaction then select the required voucher type like sales , purchase etc.
Step 2: Now, Click on add tab and create the invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E Way Bill required option and also mention station and Pin code in transport window along with transporter or Vehicle number .
Step 5: Save the Invoice, click on YES to generate E Way Bill and then select Automatic mode for it.
Step 6: and then Click on check possible errors tab and rectify the errors if have
Step 7: After error rectification , click on view & generate E way option
Step 8: Cross verify the details appear in window and generate E way.
What are the steps to be followed to generate the E-invoice directly from BUSY?
If you want to create the e-invoice directly from BUSY you need to create the gsp credentials from the ewaybill or e invoice portal then follow these steps:
Step 1: Open your company in BUSY then Go to Administration menu and then click on Configuration tab
Step 2: Click on Features and Options button and Choose the GST/VAT Configuration option
Step 3: Now, Enable the E invoice feature then click on configuration tab
Step 4: Next,Mention From place and pin code of company in Configuration and then save it then specify the GSP server username and password in GSP configuration
Step 5: Validate the both GSP Credentials and save the configuration.
Step 6: Now again Go to administration then click on configuration
Step 7: Click on voucher series configuration and select the voucher type such as sale,sale return etc
Step 8: Select the voucher series and then click on the Voucher Configuration tab that appears on the right side..
Step 9: Select Y for Generate E invoice after saving and also enable input transport details option and save the changes
Step 10: Now open the voucher such as sale from transactions menu and you can generate the e invoice directly from BUSY.
I haven't registered for e-invoicing yet. What should I do to activate it in BUSY?
To activate E-invoice generation from BUSY, you need to follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal
Step 2: Then, select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 3: Go to Administration and click on configuration.
Step 4: Select Features / Options and click on GST / VAT, here you will see a option called E-Invoice Required.
Step 5: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e invoice, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E-Invoice After Saving, set Y to enable that.
Now your BUSY is ready to generate E-Invoice Automatically.
Enabling E-Invoice generation in BUSY?
If you want to configure for automatic generation of E-invoice from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called E-Invoice Required.
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e invoice, such as sales, sales return, etc. Then, select the voucher series and click on Voucher Configuration.
Step 7: Here, you will see options of Input Transport Details, "Generate E-Invoice After Saving" , set Y to enable that.
Now your BUSY is ready to generate E-Invoice Automatically.
Why am I unable to generate e invoices and keep getting errors?
If you are unable to generate e invoices and keep getting errors, you can check these things:
Step 1:You can check in party master location,pincode,Address is correctly mention or not.
Step 2:GSTIN number should be correct or validate and check.
Step 3:If the HSN code belongs to service then in item master you need to select tag category as service gst rate.
Step 4:HSN code should be Numeric and as per Aggregate Anual Turnover.
Step 5:Sales Voucher Number cannot be start with zero.
Step 6:Sales Voucher Number cannot be more than 16 characters.
Step 7:UQC always mention in unit master.
Step 8:In Transport window should mention location and pincode.
Step 9:If the invoice is bill to ship to then Check in billing shipping window details.
if still showing errors then you can check GSP ID'S in GST/VAT validate or not, if there is not working thne create GSP again from eway bill portal then check,
if still facing issue then may be the reason is portal or gsp server issue, in that case you can wait for some time,when server issue resolve you can generate again it
will be generated.
How do I enable or disable E Invoice generation in BUSY?
To enable or disable E Invoice generation in BUSY, you can follow these steps:
Step 1: First you have to create a GSP Id and Password, you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Open your company in BUSY then, go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called E-Invoice Required.
Step 4: Set Y to enable it and mention your place and pincode. If already enabled then can disable it by set N on it.
Step 5: Then enter GSP user id and password in GSP Configuration tab and save.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type such as Sale, Sale Return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E Invoice After Saving, set Y to enable that.
Now your BUSY is ready to generate E-Invoice Automatically.
Can you please check the settings for e-invoice generation on my BUSY?
Please check the below configuration option of e-invoice:
1: Go to Administration and click on configuration.
2: Select Features / Options and click on GST / VAT, here you will see a option called E-invoice Required.
3: you have to selected Y to turn it on and mentioned your place and pincode, all required and user restrictions in configuration window of E-invoice and then clck on GSP configuration Tab then you have to entered GSP username and password and check through validate both id and then save
4: Go back to Administration and click on configuration.
5: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e invoice, such as sales, sales return, etc. and select series & then click on voucher configuration then check generate E-invoice after saving is enabled or not, if not thenyou have to enable.
6: Again Go back to Administration and click on configuration.
7: invoice/document then select standard if you are using standard invoice for printing then click on sale invoice and then check print e-invoice IRN/Ack no. and Ack date and print E-invoice qr code both options enabled.
How do I enable e-invoicing for my company in BUSY?
If you want to enable to auto generation of e invoice in your company of BUSY, you can follow these steps:
Step 1: First you have to create a GSP Id and Password, you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Open your company in BUSY then, go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called E-Invoice Required.
Step 4: Set Y to turn it on and mention your place and pincode.
Step 5: Then enter GSP user id and password in GSP Configuration tab and save.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type such as Sale, Sale Return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E Invoice After Saving, set Y to enable that.
Now your BUSY is ready to generate E-Invoice Automatically.
What is the time limit of E-Inovice generation?
E-Invoices must be generated within a notified e invoice generation time limit of 30 days from the invoice date and to configure e-invoice in BUSY you must follow below steps:
Note: Your BLS must be activate.
Step 1: Go in administration and select configuration.
Step 2: Then select feature/options and click on GST/VAT.
Step 3: Then ensure that you have enable the option of E-Invoice and done the GSP configuration correctly.
Step 4: Validate the GSP ID which can be webtel electrosoft pvt. ltd and pinnacle finserv advisors private limited.
Step 5: Save and go back.
Step 6: Under configuration select voucher series configuration.
Step 7: Then click on relevant voucher and series.
Step 8: Select voucher configuration option and ensure enablement of E-Invoice generation after saving and input transport details option.
Step 9: Save it and create desired voucher.
Step 10: Mention deatils correctly as in party master specify address and station ,pincode in given option.
Step 11: Then define the transport window details correctly.
Step 12: Save it and generate E-invoice, before generation check all possible errors.
Step 13: If found then correct it and generate.
Why is the invoice not getting generated when I change the state for the shipping address to a different state than the billing address?
To view the ship-to address and generate the invoice, follow these steps:
Step 1: Open BUSY.
Step 2: Go to Administration.
Step 3: Click on Configuration.
Step 4: Select Voucher Series Configuration.
Step 5: Choose the voucher type and series, then click on Voucher Configuration.
Step 6: On the left side, enable the feature Separate Billing / Shipping Details.
Step 7: Successfully save the configuration.
Step 8: Add a voucher and, next to the Party master, enter billing and shipping details accordingly. In the billing and shipping details, two options are displayed:
1. As per Party Master - Billing will be done as per party master and shipping address and State mention here and State will pick as per party master and you can change it and mention GST number State wise.
2. Billing/Shipping Details - Billing to and shipping to addresses will be mentioned in billing/shipping details and mention state different accordingly.
Step 9: To view the billing/shipping details, go to Administration, click on Configuration, and select Invoice Document/Printing.
Step 10: Select the Invoice Type and format.
Step 11: Enable Print Separate Billing / Shipping Details.
