Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
What should I do if I am facing issues with e-invoice upload on the portal due to maintenance?
If you are facing issues with e-invoice upload on the portal due to maintenance, you should wait for some time and try again later as it is a server issue and the portal is under maintenance.
What is the process to make an e invoice if the transporter's vehicle number is not available?
When you create an e invoice from BUSY, there is no need to enter the vehicle number in the transport details window. You just need to enter place and pincode in that window which are mandatory.
The E-Invoice is closed but I need to make changes. How can I modify it after closing?
As the e-invoice portal does not allow for amendment of e-invoices, once its generated and you want to make some changes so you need to cancel the e invoice and regenreate it with fresh document Number.
Why is the e-invoice configuration showing as empty in BUSY when I have already enabled it?
The E-invoice configuration showing as empty in BUSY when I have already enabled it, these may be the reasons :
There is need to save Configuration by using Shortcut key F2 and save it successfully.
Why am I unable to select Y for generating E-invoice option in the transport window?
If the transaction belongs to a party without GSTIN or any B2C party, then E-invoice is not applicable. In such cases, you will not be able to enable the E-invoice required option in the transport window.
How can I edit a generated e invoice if I spot an error in BUSY?
In BUSY you can not edit the generated e invoice if you found any error. You need to cancel it and generate again, and make sure on same document no. you can't generate the e invoice.
Is there a way to test invoice and e-way bill automation without affecting live transactions?
Yes, there is a way to test E-invoice and e-way bill automation without affecting live transactions if you check the whole process without click on generate e-invoice/e-way bill as there is no option for testing
How do I check the status of an e-invoice filing on the GST portal?
To check the status of an already generated E-Invoice, follow these steps:
1. Visit the e-invoice portal.
2. Go to the search tab and select e-invoice status of taxpayer
3. Enter the GSTIN and the captcha code.
4. Click Go
How is ebilling similar to current BUSY billing
E-billing, also known as E-invoice, is a feature in BUSY that allows you to generate electronic invoices automatically from your billing process. Therefore, there is no difference between BUSY billing process and E-invoice generation from BUSY.
How to prevent BUSY from automatically combining rates for multiple items in e-invoices?
As BUSY does not combined multiple rax rates in e- invoice, further if you will use consolidate tax rate options while using multitax sales type then it has option of consolidate tax in single bill sundry.