Frequently Asked
Questions

Q: Unable to copy paste GSP id on BUSY for E invoice configuration.

To copy GSP id in gsp configuration Follow these guideline; 1.If you are unable to copy-paste the GSP configuration ID and password, 2.can manually enter in the respective fields in the GSP configuration.

Q: Enable e-invoicing in BUSY. Decide to answer Yes or No. Process?

Yes, Automatic E-invoice Generation Available in Standard Or enterprise Models of BUSY. In the basic version of BUSY, automatic e-invoice generation is not available. If You Have basic Model Upgrade it To Standard or enterprice.

Q: Edit product details on an already generated E-Invoice in BUSY. Possible?

As the e-invoice portal does not allow for amendment of e-invoices, once its generated and you want to make some changes so you need to cancel the e invoice and regenreate it with fresh document Number.

Q: Can I change the invoice date of a generated e-invoice?

No, once e-invoice is generated, youn cannot change the invoice date, when you try to change the invoice date you will get a prompt that Cannot modify the invoice details ,E-invoice has generated for this invoice

Q: What are the benefits of e-invoicing for my business?

Benefits of generation of e-invoicing: Step 1: e-Invoicing allows real-time tracking of invoices prepared by a supplier Step 2: It reduces wastage of paper Step 3: It reduces manual errors Step 4: It enhance accuracy of data and improve efficiency

Q: What happens if I generate e-invoices without defining product quantities in BUSY?

If you generate e-invoices without defining product quantities in BUSY, the invoices will not be generated successfully. It is important to specify the quantities of the products in order to generate accurate and valid e-invoices.

Q: Where can I find the API for e-invoicing integration in BUSY?

API access for e invoice will be found in gst portal: Step 1 : login to gst portal Step 2 : click on dashboard Step 3 : view profile Step 4 : manage API access

Q: How do my customers download and view the e-invoices I generate?

If you want to show e-invoice generated by you to your customer then they can check from portal if there is any provision about this, otherwise you can send the e-invoice pdf to your customers

Q: I am facing connectivity issues while registering E-Invoice, please help.

If you are facing connectivity issues while registering E-Invoice, please check your internet connection and ensure that it is stable. You may also try restarting your device or contacting your internet service provider for assistance.

Q: What information does it need for GSP configuration location etc?

When you configure GSP in BUSY for e invoice and e way bill generation, you need to mention only GSP userid and password which can be created from e way bill or e invoice portal.

Find Solutions to Common Issues Related to taxation - e invoice generation

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Dealer Complaint/Issues

Unable to copy paste GSP id on BUSY for E invoice configuration.

To copy GSP id in gsp configuration 
 Follow these guideline; 
 1.If you are unable to copy-paste the GSP configuration ID and password, 
 2.can manually enter in the respective fields in the GSP configuration.

Enable e-invoicing in BUSY. Decide to answer Yes or No. Process?

Yes, Automatic E-invoice Generation Available in Standard Or enterprise Models of BUSY. 
 In the basic version of BUSY, automatic e-invoice generation is not available. If You Have basic Model Upgrade it To Standard or enterprice.

Edit product details on an already generated E-Invoice in BUSY. Possible?

As the e-invoice portal does not allow for amendment of e-invoices, once its generated and you want to make some changes so you need to cancel the e invoice and regenreate it with fresh document Number.

Can I change the invoice date of a generated e-invoice?

No, once e-invoice is generated, youn cannot change the invoice date, when you try to change the invoice date you will get a prompt that Cannot modify the invoice details ,E-invoice has generated for this invoice

What are the benefits of e-invoicing for my business?

Benefits of generation of e-invoicing:
Step 1: e-Invoicing allows real-time tracking of invoices prepared by a supplier
Step 2: It reduces wastage of paper
Step 3: It reduces manual errors
Step 4: It enhance accuracy of data and improve efficiency

What happens if I generate e-invoices without defining product quantities in BUSY?

If you generate e-invoices without defining product quantities in BUSY, the invoices will not be generated successfully. It is important to specify the quantities of the products in order to generate accurate and valid e-invoices.

Where can I find the API for e-invoicing integration in BUSY?

API access for e invoice will be found in gst portal:
 Step 1 : login to gst portal
 Step 2 : click on dashboard
 Step 3 : view profile
 Step 4 : manage API access

How do my customers download and view the e-invoices I generate?

If you want to show e-invoice generated by you to your customer then they can check from portal if there is any provision about this, otherwise you can send the e-invoice pdf to your customers

I am facing connectivity issues while registering E-Invoice, please help.

If you are facing connectivity issues while registering E-Invoice, please check your internet connection and ensure that it is stable. You may also try restarting your device or contacting your internet service provider for assistance.

What information does it need for GSP configuration location etc?

When you configure GSP in BUSY for e invoice and e way bill generation, you need to mention only GSP userid and password which can be created from e way bill or e invoice portal.

Frequently AskedQuestions